Kalant Don DDS & Associates

I had a tooth that was abscessed and was referred to Don Kalant and Associates. The office was very professional and they extracted the tooth with no issues at all. I was nervous about the procedure, but they made this visit as painless as possible, and I was very pleased with my experience. I am seeing their office now to get an implant, and the experience has been very good so far. I am with MetLife Dental Insurance and had no issues at all with fees in excess of their original estimate. My son had his wisdom teeth removed by this office too, and they did a great job. I highly recommend this office.

Rate big 0, Horrible experince of my whole life, Joshua Richman DDS ruined my whole life after wisdom tooth pulled everthing changed im in the worst pain in my life for months know nerve paing jaw pain .I cant tell you how much i regret going to this place. I dont wish this to no one, stay away from here, look for a experince dentist.

I agree with Kris M., this agency does not even deserve one star. The office staff and assistants are very rude — it’s inexcusable. I have never been treated with such a lack of respect. I was talked down to and given the impression they really don’t care.
Despite taking my insurance, I was charged a co-​pay (up front) and after my treatment, I was sent a bill with the explanation that it was for a consultation. To my knowledge, I wasn’t given a consultation. When I called for an explanation, the office clerk who answered the phone was snippy and nothing was done about it.
In the end, I was charged nearly $ 250 out of pocket for the pulling of a single tooth. I cannot recommend this office. There is nothing redeeming or professional about this office.

Our son was the victim of an aggravated assault and we were referred to Dr. Michael Pink. His jaw was broken and Dr. Pink stayed late to see him at their Joliet office. He was great. He scheduled the surgery for 7PM two days later and all our follow-​up visits with him were pleasant and informative; these were at their Naperville location. Very happy with our experience. Just wish Blue Cross would pay more for oral surgery like they do for medical surgery procedures; but not oral surgeon’s fault for that.

To start, the girls who answer the phones at this office are so rude! I had called the office to schedule for 4 teeth to be pulled. I was given an appointment and took 2 days off of work. My husband took the day off from work and drove me since I knew I was going to be put under anesthesia. What I didn’t know was that my appointment was actually a 5 minute $ 80 consolation that I was never told about. SO, I had to schedule yet another appointment that my husband and I took another day off of work for. That was just the start of my problems with this office.
After my «consultation» their office gave me an «out of pocket» price based on how much my insurance was not going to cover, which was over $ 600. I decided two weeks before my oral surgery that I did not want to pay that much out of pocket so I called to canceled 3 of teeth being pulled, and do just one to lower my cost. The girl I spoke with on the phone told me that if I canceled the other 3, that my insurance was not going to cover any of the surgery, and that I would actually have to pay MORE out of pocket to do just one. So I very hastily agreed to do all 4. A few months after the surgery I started receiving bills from their office for $ 400, (after I had already paid the $ 650 out of pocket). I had assumed this charge was meant for the insurance company, and they were just waiting on a payment. A few months afterwards their billing dept called me to inform me that I need to pay this $ 430 because my insurance didn’t actually cover as much as they had originally told me. I was told that if I don’t pay this amount I would be sent to collections.
My simple 45 minute surgery cost me well over $ 1000, plus 4 vacation days between my husband and I, AND a huge friggin headache. If you are going to spend that much money to have something as simple as having a couple of teeth pulled, I suggest going somewhere that actually cares about their patients.

Went to Dr. Kalant and Associates to have some teeth pulled. The surgery and care were fantastic but the billing process is an experience that I won’t soon forget. I paid about 2000.00 dollars out of my own pocket the day of the surgery and now, 2 months later they are asking for more money. Their explanation was that the amount I was given to pay was an estimate. I called 5 days prior to surgery, as stated on the estimate, to get a final amount that I would owe the day of the surgery. I paid all of it upfront and maxed out a credit card doing so. When asked why I owed more they told me that the dental allowance had run out. I asked about double charges on the bill and they stated, «we bill that way to get the insurance to pay us more money.» That money would have been nice to pout toward my outstanding balance that you are say I owed, wouldn’t it? I’m not even sure if this is legal. When I asked if I could set up a payment plan, the billing manager stated that they don’t offer that because they go through an outside company that provides that. When I told the billing manager that I had maxed out that option, she told me that there wasn’t anything she could do for me. I asked again about a payment plan and she said fine. I asked if I could get that agreement in writing, she said, «no.» GET EVERYTHING IN WRITING FROM THIS COMPANY! Had I done that in the first place I wouldn’t be dealing with this headache right now. The billing personal for this company are VERY rude and ill-​natured toward their patients. They are not willing to compromise or take into account the patients’ financial situation.