Hugo’s Frog Bar & Fish House

My husband and I went to Hugo’s on Friday night to celebrate his birthday. We ordered a shrimp appetizer. When the dish came out we noticed some shaving on the food not sure what they were. It turns out they were pecans which I am highly allergic to. They removed the dish and returned it without pecans; however, they were not apologetic. Nowhere on the menu did it say tree nuts were in the dish. What should have been an enjoyable evening didn’t turn out that way. I’m lucky I didn’t eat more than a tiny piece! And also the service was poor! We’ll never go back to the Naperville location.

Not good at all. more of an «experience «than 5 star cuisine. The décor and sea faring motif would have you expecting quite impressive dishes. Quite the contrary. The steak sandwich was horrible. King crab was «ok» and the wait time was horrible. I could understand a a packed house and every seat taken … But this was a Tuesday. Poor service overpriced steak and seafood.
… One and done for me

I have been here once before a few years ago and came again last week witha few friends. Both times were memorable. This restaurant is decked out as your modern day steak house for the most part. It has plenty of woodwork but it is not dark like the so called «old days». It has white tablecloths and a classy atmosshere. The service here is top shelf. No question that this is a great place for an upscale or special occasion dinner.
The menu has plenty of options for the carnivore and non meat eater alike. The appetizer selections are very nice and upscale. We tried the lump crab cake, yelllowfin tuna tartar, firecracker shrimp and the crabmeat avacado. They were all excelent. I also tried the Bookbinders soup which is a tomato based broth chocked full of seafood. Unique and very good. I also tried the iceburg wedge for a change of pace. This was a good one with plenty of bacon, tomato and blue cheese. The steaks and seafood speak for themselves such as the prime tomahawk, porterhouse and Dover sole. The sides are good as well especially the maple buron brussel sprouts. You cannot go wrong here even for the most discriminating of foodies.

Incredible service and food to complement. Overall a great experience and would definitely go back. Crab cakes were delicious and full of crab, not just filler. Live piano player set a pretty cool atmosphere.

Went there Friday night, made 8:30 reservation on Open Table, place was not very busy and I know why, ordered soft shell crab which had a hint of being spoiled which happens if a place is not busy. My girlfriends seabass was excellent as was the wait staff. Also there was a guy sitting by the front door smoking an obnoxious cigar! If it was my place I would have asked him to put it out

Came to Hugo’s on the recommendation from the gibsons restaurant group. How could you go wrong with that?
Same atmosphere of open table dining up close to one another but cozy at the same time.
My girlfriend and I were really fans of this establishment and would definitely come back. with the large portions to outstanding wait staff, it’s worth the price of dinner.

Hugo was highly recommended by a friend but I say we had better!
I had better…
overall value: 4 stars
food: 2
services: 5
ambiance: 5
noise: moderate
The service and ambiance were outstanding but… the food were OK! We had better our in other similar restaurant! Main course, we ordered king crab and lobster tail, both were fair… while I can taste they were fresh but it is not as yummy as they should unfortunately…
Since the food was that great but the ambiance, services and over value were great cant give them lower than a 4!!!

I had my wedding in their private room in July and I can’t explain how pleased I was with the results! The room is perfect for events and it truly gives you the feeling that you have the place to yourself! All my guests raved about the food and drinks and I heard several times that it was the best wedding food they had ever had. The waitress and waiters were excellent and all requests were followed! They even helped to set up the room and the cake! The room is perfect for small events and would best serve people who are more focused on good food and good drinks for their guests rather than dancing. Everything about the place is amazing!

My boyfriend and I enjoyed a very late meal here after my flight landed at 8:30 and making my way from the airport to downtown Naperville. I was hungry and we were desperately searching for food on a Thursday evening. Luckily, Hugo’s frog bar was open till late night, so that was an easy choice for us. When we walked into the restaurant, there were a few patrons at the bar area and some leftover in the dining room, but for the most part, the crowd was gone. We were given a choice by the host to sit in either the bar area or the dining room, and we picked the dining room, which seemed more quiet and intimate than the bar.
We chose to sit at a cozy booth and the dim lighting and nice décor made this place easily enjoyable. We were greeted immediately. I ordered a sunrise martini, which was strong and excellent. For our starter, we decided to share the jumbo lump crab cake – this was delicious! A huge crab cake, this was packed with crab meat and had a surprising relish throughout, which added both flavor and crunch. The hot pink mayonnaise was attractive and delicious, and was a great compliment to the crab cake.
I almost decided against a main, but once our server brought out the cuts of meat and fish and described how everything is delivered daily, cooked fresh, and never frozen, I just couldn’t resist. Every meat on his tray looked absolutely delectable, so I had to treat myself to one. I decided on the halibut with lobster risotto. WOW, was this an incredibly delicious dish! The fish was soft, tender, perfectly seasoned, and melt-​in-​your-​mouth. The lobster risotto was just as well seasoned and wonderfully cooked with the right texture and consistency. The pieces of plump lobster really elevated the dish, and I loved every bite of it. As if that weren’t enough, we ordered a side as well: the king crab mac and cheese with andouille sausage. The mac and cheese is very rich and filling, but also tasted very delicious.
Overall, this was a surprisingly delicious and satisfying meal. At 10pm on a Thursday night when every other restaurant is closed, it highly exceeded my expectations and as such, I enjoyed phenomenal food. Excellent food, fantastic service – can’t wait to come back!

Wow, I thought I’d reviewed this place long ago! This is one of my favorite restaurants since Rob S. introduced me to it a few years back.
Usually when my husband and I go, we simply order the Crabmeat and Avocado, the Baked Goat Cheese, several Filet Mingon Sliders, and maybe a Key Lime Pie Martini or 3.
The last time I went, I tried the Maine Lobster Roll. I’ve never tried one, but now I question all my life choices, because it was so good that I have no idea why I waited so long to try one. Phenomenal.
As far as the service, the valet service is quick, the hostesses are friendly, the bartenders know what they’re doing, the servers are a riot, and the manager always stops by to say hello. Top notch all the way.

Monday night business dinner with 11 at Hugo’s. This is what Hugo’s /​Gibson’s Steakhouse is all about, as only a company expense account can handle the pain.
This is not my favorite Hugo’s, as the room is small poorly laid out and mind crushingly noisy. All around uncomfortable and crowded place. Ted’s across the street has a much better ambiance. I am sure Sullivan’s down the street does as well. For the wallet busting that goes on in this place, you should get a more upscale feel.
The food was very good. The steaks were excellent. Fish and scallops were great as were all the $ 15 cocktails.
So if you have to eat in Naperville and you have a company credit card, this could be your place. For the full Hugo’s experience, go to Rush Street in Chicago. That’s the place.

Have been eating at Hugos’s in Naperville many times — love the ambiance, the energy and often enough the food. But find the food quality very inconsistent. Today I had the Ribeye Sandwich, was asked how I like it to which I replied «medium rare». It was a rather big piece of meat but paper thin and of course unable to be cooked medium rare. It was not only well done, it was more like shoe leather! The fries were tasty, though!
My husband on the other hand had some of the sliders and soup — loved everything!
I have given Hugo’s mostly 4 stars, but lately have been disappointed and gone elsewhere.

I went here on 10/​17/​2015 to celebrate my mothers birthday. I made the reservation in advance and they were very accommodating. I asked to be near the rest room due to having someone with health issues in our party of four. When we arrived a quarter till 7, our table was ready and even had a spaced cleared to put my father’s walker. Our server was very attentive, nice and knowledgeable. We had a great dining experience! The food was superb, although it was a bit pricey, It was well worth it. They had an extensive wine list. We ended up ordering a bottle of Hess. It was delicious :)
I will definitely be back at Hugo’s. It was an overall great experience from the accommodations, to the food and the attentiveness from our server!

This place is a Naperville institution. Whenever I feel like stepping it up a bit for a date or I’m in a celebratory mood, Hugo’s is usually at the top of my list. The food here is consistently excellent, the service is top-​notch, and the bar always makes interesting drinks.
My favorite thing here is the crab cakes. The entrée order would make someone from Baltimore proud– they are huge, delicious, and perfect. I’ve never had a bad meal here, and I’ve always gone the seafood route.
You’ll need a reservation if you want to eat in the dining room, it’s always booked. Seating in the bar is first come, first served. Tables typically turn over in a reasonable amount of time, so you can usually get a table. Menu is the same in the bar and dining room.
Overall a 5-​star place… they do everything very well and the service is always above expectations.

I haven’t written a review of Hugo’s yet!!! I can’t believe it!
They are absolutely amazing. They are a casual but classy restaurant without the attitude! The employees are friendly, accommodating and provide great service!
The lunch menu is the best, with an array of reasonably priced selections. The dinner menu is exceptional with a beautiful variety of steaks and seafood. The drink specials are always good and the wine selection is great but not overwhelming. I’ve asked for my old fashioneds to be made in a certain way and now only were they patient and accommodating, the drink was amazing!
They are a family friendly restaurant. When my daughter was young and they weren’t busy, the staff interacted with her and her friend. They both have fond memories of dining at Hugo’s. I feel I can take my son there for a mother/​son date and that we are going somewhere special. He acts like a little gentleman and the staff treats him as such.
Hey Hugo’s! What do you think about holding a little Mr. Manners class? ;)
Lastly, Hugo’s is a frequent lunching venue for a group of us ladies. They do not take reservations for the patio in nice weather but when I called to let them know I would be coming in with a large group, they quickly put some tables together by the time we arrived, ten minutes later. I was greatly appreciative.
Hugo’s is a great place for date night, an evening with your children, pre-​homecoming/​Spring dance dinners, lunch with friends and Christmas Eve dinners.

We came to Hugo’s Frog Bar and Fish House for dinner with my cousins and had an OUTSTANDING meal.
Décor: Both inside and out this place gives the feel of how a restaurant should be. There is an awning out front where you’ll be shielded from the elements after you valet, there is in fact a valet, and the décor is not over-​the-​top but still very nice. The bar area, from what I could see upon entering, is a classic old-​school bar that has plenty of options and plenty of seats. It’s open and inviting and yet very relaxed and chill. The dining room is decked out in wood, just like the bar area, and all the staff is dressed to impress in a «southern formal» manner. That’s it, I’ve figured it out, this place has a great «classy southern» feel to it. There are plenty of tables but you do not feel as though you are crammed in like sardines.
Bathroom: The décor matches the rest of the place and it is well looked after.
Staff: The hostess, our waitress, the bus boys, and the «glad-​hander» (he wasn’t the manager, I don’t think, but we came around to our table to confirm that everything was enjoyable) were all extremely friendly and more than willing to make our visit enjoyable — and they did!
Food: We didn’t have any drinks (alcoholic drinks) but boy did we EAT. To start, they brought bread, which was pretty standard stuff, and then moved to the apps. We had the Tuna Poke (outstanding! Could have used a few more chips, but SO GOOD) and the Baked? Goat Cheese (very, very good). For dinner we enjoyed a number of items… we had the filet (10oz., perfectly cooked), the Chicago Cut (a good-​sized steak but a bit more grisly than I’d think), the Sea Bass (very tasty, but the pee purée masks a bit of the outstanding flavor) and some King Crab Legs (so meaty and so tasty!). We also had a few sides: broccoli (a HUGE portion) and brussel spouts (tasty!). All of the food was prepared perfectly and tasted great. I’d recommend some type of sauce for the steak, if you get one, b/​c they don’t have a ton of flavor by themselves. However, they are good quality beef and prepared expertly.
Value: A nice place, that serves steak and seafood, commands a higher price. However, they prices are on-​par with other big name steakhouses in the area.
The entire experience, from the staff to the food to the décor, was just a really enjoyable time. I’m a big fan and can’t wait to come back.

The first time I was at Hugo’s Frog Bar was about 13 years ago for dinner with friends before my high school homecoming dance. So yeah… you can say me and Hugo’s go way back. Unfortunately, as a young teenager I didn’t appreciate great food nearly as much as I do now.
Which is why I was super happy to pay Hugo’s another visit with my family recently to celebrate my mother-in-law’s retirement. We had a reservation for 12 people for dinner on a Saturday night and it was packed! So much so that we even had to wait for our table despite calling ahead. It’s unfortunate how cramped the bar area is. With so many people waiting it was quite the cluster. We were able to grab a drink up at the bar, but then had to try and huddle around one small high top table while staying out of the way of guests passing through to the front door.
At least we were seated and I was jazzed to browse the menu. Right off the bat I knew we had to order some crab legs, as well as a cup of New England clam chowder. The sautéed crab legs with butter were absolutely phenomenal (if you like crab legs that is), and the clam chowder was great. My husband said the chowder definitely wasn’t the best he’s ever had, but still pretty darn good.
For my main course I went with the crab stuffed shrimp because, well, come on. Mouth watering to say the least. This dish came with 5 large pieces of shrimp stuffed with a good portioned crab cake that alls at in a delicious lemon better sauce. Amazing. I highlight suggest!
Our server was on point. Not only speedy, but funny and personable. Drinks were good, but I didn’t indulge in any of their fancy cocktails. I stuck with a couple old fashioned drinks. They were good, but not the best I’ve had.
The biggest upset of this dinner was honestly how packed it was. We were so cramped in that it was hard to even get out of my chair without disrupting the table behind me. Because of the large crowd it was also a very loud dinner, not to mention the sports they had on the TV.
Definitely worth a go for their flavorful food. My husband is from the Eastern shore and he claims that the crab cakes at Hugo’s are the best he’s found in Chicagoland (compared to his favorite out in Maryland).

Hugo’s is a somewhat upscale restaurant in Downtown Naperville. Parking is available for free in two lots across from the restaurant. There is also a parking garage on Van Buren Avenue, where the restaurant is actually located.
The restaurant’s name indicates its main fare: seafood. However, there are plenty of other items on the menu. When I dine at Hugo’s, I usually order Hugo’s turkey club or the herb grilled chicken sandwich. Both are excellent options. The turkey club is sliced into four sections and contains generous slices of avocado and a mildly spicy chipotle mayonnaise. The whole grain bread is lightly toasted. In addition to your sandwich, you receive a side salad with a mix of corn, tomato, and strawberry. As part of the Gibson’s chain of restaurants, you can expect a high quality meal here.
Hugo’s also has an extensive wine and cocktail menu. My favorite drink to date is the French martini. It is a beautiful pink drink adorned with thick froth on top. The main flavoring is raspberry, but there are hints of other fruits as well.
For a great fine dining experience in Downtown Naperville, visit Hugo’s Frog Bar & Fish House for either lunch or dinner.

Compared to the other restaurants in the downtown Naperville are, they serve food at a reduced cost so you do save a few bucks here. And the people that come here seem pretty cool with a diverse demographics coming in and out.
Although they have a limited craft beer selection, they have a lot of wine to choose from.
Clam chowder was piping hot and it definitely hit the spot. For $ 4 a bowl, now that’s a good deal. Steak frites for $ 15 sounds like a good deal, but you can pass on this. The frites would get in the way when you slice into the steak and they would fly off everywhere. Although the frites seemed to be a bit burdensome, they remind me of those piknik string fried chips.
And for dessert, I don’t think they have anything less than 600 calories, so I just chose whatever they recommended and went with the pumpkin pie cheesecake because it was October and I felt festive. You can feel the 1000+ calories pulsing through your veins, but hey, it was worth it.
So all in all, a decent experience, and you save a few bucks too. And they have free wi-​fi.

Since my 2006 review I’ve dined three other times. All good.
The last time was notable: I had the sakuna bay salmon, he had the chilean sea bass. MAGNIFICENT. The accompanying vegetables were a delicious match, with a great mix of beets, greens in a light marinade. The bartender mixed a competent dry Hendricks martini. The service is always gracious.

Right food with right services after a quick shopping trip in a nice warm day. Life was just simply bright up a lot.
Heard nice things about this place from a few friends and came across after I checked out other clothing stores on the same block. The entry was elegant and same size as other stores next to it. The inside was quite big and reminded me of Gibson’s at Oakbrook. I liked Dark wood borders and frames on the wall with white table clothes. The lunch crowd was already there.
I ordered my clam chowder soup and Frog legs as main dish as my friend recommended. The soup was served within 3 minutes. Great texture and flavorful. A little bit heavy and salty. Main course was perfect. The frog was grilled to a nice golden brown and topped with minced garlic and butter (my best guess). The meat was tender and not overloaded with seasoning. Just simple and wonderful. The side were green beans and rice. Green beans were cooked just right which did not like so often i got the overcooked mushy green beans. And green beans was not season but goes perfectly with the garlic and butter source on frog legs. Happy lunch indeed.
My server was great. He was so polite and came only at the right time. Truly enjoyed the whole experience.