Eyebrow Art

I love this place! Came in today at lunch time, on a Wednesday. Very clean & quiet. She didn’t have a heavy hands when I had my eyebrows threaded. I am one of those customers that gets redness, swelling & sometimes cuts. Yes, i do have a very sensitive skin. I didn’t get accommodated right away because she was finishing up with a lady before me, but I didn’t wait that long. Probably 2 mins. She was the only staff at that time. Price is great. For $ 10 bucks only! And this is in Napa. Hello? I am happy with my eyebrows. Will recommend and come back again.

The salon is clean and I am always happy with my eye brows when I leave. She takes her time on each person and does a great job.

Unprofessional and dirty. I came in today at noon today during my lunch and the lady working was standing outside of the shop taking a personal call on her cell phone. I walked in, took a seat and she told me «Two minutes,» as she continued her conversation. I waited, and then she excused herself from her personal phone call to tell me, «One more second» and at that point I walked out after taking a good look at what I was waiting for. She looked unkempt for someone who works at a place where clients come in to be groomed. During her conversation, she kept touching her face and hair; disgusting! I don’t want her touching me! If they’re not interested in being open for business at this time then they should change their hours to accommodate their personal phone calls and management should set standards on professional appearance, grooming, and cleanliness!

Very disappointed. I came in and explained that exactly how I wanted my brows, one naturally curves and one arches and I want them to both arch (has been done by many others in the past) was told okay, laid back in the chair, got up and they didn’t match. She seemed the least bit concerned by this and acted like there was nothing she could do. I would have appreciated her just saying in the first place no I am unable to do what you are asking. I have brows that are uneven, and don’t match. Very upsetting.

Everyone raves over Eyebrow Hub, but I found this place to be SO much better! The lady that did the threading was a perfectionist, so maticulous and thorough with great customer service. We stopped by Eyebrow Art on a whim, and I can definitely say they exceeded our expectations. A clean, relaxing and not awkwardly quiet place. $ 10 for a perfect thread job and a little more pampering than other places.

First off, the shaping of my eyebrows was just fine.
The place was clean and neat.
But the service was Meh! The young woman working treated me as if I was an inconvenience to her from the instant I walked in the door. The place was empty, no other customers or employees and i guess it was just unfortunate that she had to get up off the couch to thread my eyebrows. She spoke quietly and I had a hard time hearing her words, she just told me to sit down, did not even so much as say «Hello» to me when I walked in.
Once I inspected my eyebrows and saw a few strays, she again acted as if i was inconveniencing her by asking her to clean it up.
She didn’t take her earbuds out of her ears the entire service until she was ringing me up.