Lowe’s Home Improvement

The poor service the employees Maria I was call her and she coming I am waiting more than 15 min she not showing up. And I told him he won’t help me he do not care me nothing see pictures here is .
I am going to home depot faster and quality and they show up under 3min WTF

Horrible customer service. I carried a home a garage door opener up to checkout where I wanted to purchase the item along with installation. The front manager tells me I need to take it back to a service station because they can’t do that and checkout. On other occasions I’ve shown an item that shows up in stock on their app to an associate, including the section it is supposed to be in according to their app. The associate assumes it might be in another section and sends me across the store. When I arrive there I’m told it would be in the original section I was in and I return there to then be told by the same associate that they don’t carry that item number in store and that it can only be purchased online.

Wait forever for a question to be answered then the employee just walks around aimlessly «looking» for what you need. Then they just say «guess we don’t have it»…

Probably one of the better Lowes I have been to. The location off of Sand Lake Rd is probably the worst one in Orlando. The staff members here are all pretty friendly and I can say that we had a positive experience here.

We got our Christmas Tree here this year and were very happy with our experience. Like most stores in this area, they set up a tent outside and have all the trees on display. I like that everything is organized by tree type and price! This made it very easy to direct ourselves to where we wanted to go! They also allow you to open up the trees and check them out before you buy. Only issue here was that they only had one person working the entire area so we waited for quite some time and then just ended up finding some scissors and cutting the tree open ourselves. The tree we fell in love with had a crooked trunk and the employee working there was really helpful and honest with us. He asked us about what type of tree stand we had and gave us a few tips to make it work because I really loved that specific tree. He sawed off some of the trunk and make it as straight as possible and advised us that if it didn’t work we could bring it back without an issue. He put the tree on our car and secured it for us as well! We ended up getting a beautiful 8ft. Douglas fir for $ 40. Great experience!

I needed keys made. Pressed service button. Maria arrived with the demeanor as if I was bothering her. I smiled and said hi. She frowned and said what do you need. Basically she should be an embarrassment to the Loews brand.
10−24−14 at 2pm

They do price matching which is always a bonus! I pulled up the Walmart website on my phone and ‘shocker’ it was a lower price. At Lowes they do price match plus 10% off so I wanted to try it! At the register the cashier easily adjusted the price but I had to ASK her to take the extra 10% OFF! She seemed unimpressed! I like a deal and always shop around but I shouldn’t have to ask for a deal that is printed on a 5 foot sign in the store (even if it is in the fine print)!!!

I went the Thursday before Christmas to pick-​up a Christmas Tree waiting until nearly the last minute. Well, the store was open until 9 but he tree lot closed at 7 and it was now close to 8. Didn’t make a lot of sense to me and the worker outside (she was still tidying up after her shift) told me it was a corporate decision which still didn’t make any sense. This being the only night I had available to get a tree as parties and other commitments occupied my evenings the rest of the week and weekend, I really needed to be able to buy one. I went inside to see the manager to whine and complain about not being able to buy a tree. Well, the manager, Shaun if I recall correctly, asked me what the problem was and I said «I want to buy a Christmas tree.» He said not a problem I’ll send someone right out. Sure enough, a worker came out, fired up the register and sold me a Christmas tree. I don’t know that she was overly enthusiastic about coming back out but I do have to commend her and Shaun on an exceptional display of customer service.
Thank you Lowes.

Went to Lowe’s yesterday since I was interested in making an order on tiles, Service was horrible didn’t feel like the staff were trained to have customer service… the lady which I did not catch her name did not have any knowledge what so ever… wasn’t sure if she wanted to come to work or she didn’t feel like helping. I don’t often go to Lowe’s but I was trying to compare pricing I guess its a win for Home depot… I rather pay little more to get better customer service and staffs that are willing to work with you!

I’ve been there often lately and couldn’t be happier.
Staff is super friendly and their shelves are always filled… We bought faucets, light bulbs, patio furniture… etc

I went here to pick up my Christmas tree this year. The employee who assisted us was great. Showed us some great trees, knocked the price down a little for one of the trees. No idea why, but it was a great tree. They also had a great choice of pointsettas. I bought 10 and they were only 4 bucks. Totally worth it. I will def be going back here next holiday season for my tree.

Great Prices and sales on home improvement and gardening.
We bought a new faucet for our sink, and lights for the kitchen.
Staff is friendly and service is decent.