Residence Inn Temecula Murrieta

I booked this hotel before the property was complete because we were going to be traveling and I knew I would have my infant with me by the time of the stay. We needed a comfortable room with a fridge and didn’t want to pay too much. (Though we were able to use points in the end. Yay!) I was pleased when I called to confirm my stay and received a return call notifying me that the hotel was not yet complete but they wanted to answer my questions. I appreciated that a lot.
When we arrived the hotel was so nice and new, and quiet. I loved how quiet it was and still close to everything we needed access to, including the freeway. The room was spotless and we loved the way it was set up with a sectional, bar stools in the kitchen, a huge shower, plenty of lighting for everything– reading lights at the bed, low lights in bathroom, etc. The bed was comfortable also!
All of the staff was really nice and helpful with everything. The property has a pool, laundry facilities, workout room, etc. the lobby is really comfortable, with plenty of seating and televisions in case you don’t want to be in your room. And some pretty electric fireplaces. The breakfast was yummy too.
We ended up spending quite a bit of time in the room and loved that we could log into crackle, Netflix, Hulu, etc. on the tv in our room. We took extreme advantage of that perk. :)
If we ever find ourselves in the area again I would absolutely stay on this property.

New hotel, rooms are spacious and clean, and the friendly staff is the cherry on top. Nicely furnished with all the amenities needed for a lengthy stay. Will definitely return again!

I stayed at this hotel for one night. My room had NO ICE BUCKET, NO TRASH CAN, and the PULL OUT SOFA DIDN’T WORK correctly. We switched rooms at midnight, and in that room, the PHONE DIDN’T WORK, so when we needed towels, we had to put our clothes back on and walk to the front desk. I complained to Marriott customer service and they forwarded my message to the General Manager of the hotel, Marlene. Marlene gave me the equivalent of $ 13.00 worth of Marriott points and invited me to come and stay at her hotel again. Little did I know that it takes almost 35,000 points for one night at that hotel. I then called Marlene at the residence inn and told her I felt that due to all the issues I experienced, I should be given a free nights stay. She refused, and when I asked her if there was anyone else I could speak with, she told me there was no one else. She runs the hotel but she is unable to comp a night due to a very uncomfortable stay. I am a Marriott rewards member and typically enjoy the level of service the Marriott brand provides, but my stay at the Residence Inn Temecula was not good at all and level of customer service I received from their General Manager, Marlene, was most unsatisfactory. Shame on you Marlene. There are qualities in a General Manager that you are clearly lacking. No need for the repetitive, «I’m sorry sir, there is nothing else I can do.» Show me you are sorry by your actions.

It’s hard to give a new place anything other than Four Stars.
But I believe this Residence Inn will continue to do well; provided Marriott can hirer a few more employees. They are clearly understaffed here at the moment. But the staff they have are very friendly and helpful, particularly Lourdes in the Breakfast area. She was so sweet and nice. Great hirer.
Since this is a brand new hotel and location, everything as you would expect is spiffy and the carpets have that new smell. So there’s no on going maintenance to worry about at the moment. We really liked our room and given it’s convenient location to the 15 Freeway and Old Town, we will be back again soon.
You should expect to pay $ 100 — $ 140, depending on what discounts are available online.
Enjoy!

We were looking forward to staying at this new property while visiting family in Murrieta. Our stay was for nine days. My wife and I are big on properties that take pride in cleanliness and great customer service. The lobby and rooms are very nice with modern décor. We stayed in the large one bedroom. It was decent size and open. The king size bed was heavenly. Unfortunately the lighting in the room was simply horrible. Modern fixtures but so dim it was depressing even with every light on. Dish washer was broken which they offered to repair.
When we booked this stay we were happy to see it was «non-​smoking». Unfortunately we didn’t notice it was «pet friendly». What they failed to mention is that it’s basically a kennel. Not just service dogs (I have NO problem with those) but any dogs large and small and lots of them. Cats? Yes, those too. Wagging tails in breakfast plate? Not for me.
Smoking? Not in the building, but at the pool and fire pit and prepare to walk through a cloud of smoke every time you exit. Don’t dare open your room window to get fresh air.
On an up note, while they are understaffed, there were two shining star employees. Lourdes in the breakfast area and Jarrod at the front desk. Both were so pleasant and helpful!
While we are Marriott Rewards members and enjoy many of their properties, I doubt we will return here. I prefer to sleep in a bed that wasn’t previously slept in by Fido the Golden Lab or Garfield the cat!