Nails & Spa.com

Took an hour and a half for a simple manicure which she did a horrible job on. After moving me to a different drying station she forgot about me and a different lady charged me and shooed me out of the door. Never going back here again.

Absolutely love this place, there couldn’t to be any more professional. You feel so at ease there. You don’t even feel like they’re talking about you like every other nail spa that I have been to. Everyone there is so nice and professional. Nail work, waxes and massages are the best that I’ve had so far at a nail place…

Save your money and take it somewhere else. First of all I went on a Friday morning say 10. The place isn’t packed, another girl waiting ahead of me. Lady in the front seat tells me twenty minute wait tops. I come back in 20. and I had to ewaitait another 20. Fine I waited. As the lady was doing my. pedicure I noticed how rough she was on my feet!!! Another customer complains that they are too slow and employees don’t communicate. When she finished my. nails, she didn’t even help me.puty.slippers.back on and the other lady employee tells me «you can always ask you know for help.». I don’t typically complain but this place sucks bigtime! Hope they close SOON! GO BAACL. AND GET A DEGREE IN CUSTOMER SERVICE

The customer service at this place has declined tremendously! I’ve been there in the past and it used to be a pleasant place to visit before they changed out most of their technicians.
The person who attended me changed the price twice while doing my nails stating she quoted me the wrong price because she was unsure, then proceeded to tell me she can get all the polish off my gel nails if I was feeling a fill. Welllll… If I’m here for a polish change and I do believe that includes getting rid of any reminisce of the previous color? So needless to say, I had to assist her with getting the remainder of my previous color off before she continued to apply the new French color to my nails.
I will never go there again. They can’t even handle a polish change, I hate to see if I needed a fill or anything else. Next time I’ll go to the Nail Bar in Menifee, where I here that’s where most of their technicians moved too!

Love, love, love this place!
I only get my fingernails done by Kevin! Make an appt before you go!

I started going here a couple months back and have always had a great experience. They have great customer service and will do their best to fit everyone in even if you don’t have an appt. several times I’ve went in the evening and seen people show up close to closing and they still took them and were friendly about it. I normally get a pedicure and gel polish with manicure. They do a great job and are very meticulous about doing them right l.

Great service! Always get my nails done here and haven’t been disappointed. Kim always does an excellent job highly recommend her.

This place has gone downhill! No upkeep. 45 min wait for just a manicure. Only 2 customers? Manicure was rushed once more people were waiting.

Had Nina and she was awesome. Very nice and does a great job. I loved her massage too.

Horrible place… horrible service. Had to go to a different nail salon to get my nails fixed!

About 6 weeks ago I found this nail and spa. I got my nails done, a full set and a pedicure, they were done very nicely and I was impressed.
I came back got to fill and a pedicure again, again i was pleased… i liked this place until I went home and a few days later I realized I had fungus under my nail.
Underneath the acrylic!!!
So i understand it happends I go back to
and let them know that I need to fill and a pedicure… And that I now have a fungus i am still willing to give them a shot just take care of the fungus.
Omg I had to fight with them to get to clip my nail back, put fungus killer and this was a full set THEY PUT ON. It was underneath the acrylic that THEY had placed on my nail!
NOW HERES YHE KICKER!!! When I went to pay… they charge me more for my fill because they told me they had a lot of work to do on my nails! Which was cleaning the fungus they caused!
Are you F*****g kidding me, i now pay extra for fungus they gave me!!! Lol this place is a joke!!!
I would say if you find your self here only get a pedicure ask for Kim she is great and likes to give you a tickles on the bottom of your feet but other than that stay far far away from any of their Dremel tools, acrylic nails or you may get fungus, burnt nail, or flat out crap! that you can’t get rid of

Health warning! Someone else’s toe jam and dead skin on the filthy metal nail clippers, nippers and cuticle tools that this gal tried to use on ME! Filthy! Do NOT go here for any pedicure or nail service! This is exactly how blood diseases, skin infections and nail fungus gets passed around!
I just walked out… well ran out of this gross place yesterday! I almost threw up after what I saw.
It was crowded. Friendly, but non– English speaking staff asked me to find a polish color and go sit down in a spa bath. I did not see anyone clean it out before I sat down and they started filling it with water for my feet. That was my first red flag.
Second red flag came when the same employee then ran back across the room to finish up another customer’s pedicure.
When she finished the other customer’s pedicure, I watched her wrap up the dirty nippers, clippers and digger in a dirty paper towel. She ran to the back of the shop, where she disappeared.
I assumed she was gathering new clean towels and sanitized, clean pedicure nippers, clippers, nail files and cuticle removers etc… for my feet. (WRONG!)
She came out carrying an old towel in one hand and a wrapped up NEW paper towel in the other hand. She placed the worn old towel across the top of the pedicure spa bowl for my feet.
Then, she unwrapped a clean looking paper towel to display the 3 different metal pedicure tools that she was obviously planning to use on MY feet! She placed these tools on a tray.
Then, she jumped up and ran to the back of the building again.
I sat waiting for her return and thankfully glanced down at the suuposedly clean and sanitized pedicure tools. What I saw made me want to vomit!
On the tray next to my feet was one of the most revolting things I have EVER seen!
The tips of the clippers, nippers and metal cuticle digger were COVERED in repulsive dead skin and toe jam!
Yes, I felt my lunch literally come up to the back of my throat. I gagged and choked back the reflex to expel everything I had just eaten about a half an hour earlier. I fought hard not to vomit, as I jumped up out of the massaging chair and flew for the front door!
This filthy manicurist was going to use the SAME FILTHY TOOLS ON ME– that she had just used on her last customer! In her rush to get the next new customer– ME– she simply wrapped up her FILTHY pedicure tools in a clean paper towel and hoped that no one would notice!
In my rush to escape this nightmarish nail adventure, I did make quite a stir. I spoke up and tried to warn the other customers of what I saw. I encouraged them to get up, walk over and examine the tray! And, take a good look at the filthy nail tools this gal was planning to use on ME. To my amazement… Everyone just SAT there– with their mouths hanging open, looking at me like a bunch of zombies! I guess some people don’t care about contracting green nail fungus, skin infections or passing on blood diseases? LOL
Here’s the kicker! As I was running out, only ONE customer responded to my words of fair warning. The gal sitting next to me, whose head was bald and wrapped in a pink and white turban, (looking like she was just finishing up her last round of chemo) did eek out a few words. She quietly leaned over and said, «You think this place is bad? You should try the place across the street!»
OMGosh! What a day! LOL! What a day! Hey! Happy Mothers Day! Toe jam, skin diseases and nail fungus for everyone!!! Chemo therapy, suppressed immune systems and bald heads be damned! Time to take some BIG risks!
Next time, I think I’ll stay home and paint my own toenails. The feel of my lunch coming up the back of my throat… the disgusting images now cemented in my memory of someone else’s globs of toe jam and dead skin on filthy nail tools… are still so fresh in my mind, as is the bizarre «zombie» reaction of almost everyone in this nail salon! After I left, there was only one thing I wished I would have done– taken a photo with my i-​phone, so I could post it on here! But, when you see things like that, first instinct is to RUN! And run for the door, I did!
LOL :-D

Kevin is the best for my acrylics and Nina for my pedi! I get some many compliments now that Kevin does my nails.

This is my 1^st time having an issue at the place. So ive been here for 40 minutes, 20 of that 40 minutes I’ve had my feet soaking in the water& still no one to do my pedi! What the hell. There goes their tip. Oh & there’s a guy just walking around who could be helping these ladies get some stuff done. Geeze.

Came here for the first time right when it opened. Pleasantly happy. Great prices. I like how they take their time with you (especially on the massage part). I will definitely be coming back here.

My friend and I walked in one morning and were sat next to each other. I began to get my full set while she waited. When she started to get her nails done I was moved to a different station on the other side of the salon. I was happy that she didn’t drill my nails down very far. But the clippers and other tools were not taken from sterile packs and I saw her use a till on my nails then place it in her container marked «clean.» The nail art looked great. I had shown her a picture. But about a week later many of my nails had started to lift. So I believe my next fill will be somewhere else.

I started going here after the horrible service of Sunny Nails and Red Persimmon nails (same owner). The prices are reasonable. I go to Nina for eyebrow wax and pedicure every two weeks. She gives the most amazing massage and leaves my toes looking great! After several bad experiences with the other salons I am happy to find a great one so close to home.
This place is clean great prices, great service by Nina and convenient for me from Menifee!

All I have to say is TERRIBLE! Called ahead and made an appt for manicure and pedicure. Came in and was left waiting for 30 minutes. I was pleased to see they use liners for their pedicure bath BUT here are the things I observed the following in the few minutes i waited for my appointment that were complete statebaord violations…
*Using a dirty nail file & pumice stone so it’s probably safe to assume the metal tools were also dirty.
*Grabbed gloves that were inside out. No clean new gloves come from the manufacturer that way.
*Scoobed salt scrub bare handed out of the tub
*girl finished up with service on one & just dusted off her tools & went to the next her next client only to use the same dirty tools and dirty gloves
*jet attachment that is on top of the pedicure liner is not cleaned between clients so what’s the point of a new liner?
Terrible!!! So if one client has a communicable disease and goes to the next client and uses the same dirty tools on the next client doesn’t that just continue to spread the disease?
Needless to say I left before letting any of these people touch me

I’m happy that I was able to get in today to get my toes and nails done. Usually this place is packed and they would tell me to come back In an hour. It’s been awhile since then and I got right in and I’m happy with my service.

I got my nails done here yesterday, I really am happy with my nails! I am really picky and I haven’t been as happy with my nails in soo long! I definitely will be going back!