Magic Brow

I was very pissed that I have to write my first ever review on Unilocal.I came in and and I’m the only customer. They asked me what I wanted and I said I just want threading and pointed at my crazy eyebrows. And the three ladies laughed simply and looking each other like they saw a monster. I don’t understand their language so idk what they were talking about and I had a hard time understanding them. So I sat and the lady threader was very rude, she doesn’t give clear instructions and if I asked her to repeat it she will look at the other lady first and laugh. She was threading so fast that I have the Guts to say can u please do it slower. I braced myself for the rest of the time and kept my anger to myself. How can anybody be rude like that? Don’t they know what customer service is? I will and never will go back to this business. No wonder there was nobody there when I came.
Go somewhere, don’t go here!

I just got a customized Dermalogica facial specific to my skin needs by Kelsey. This was honestly the best facial I have ever received. I highly recommend Kelsey for all your future facials.

First time customer today. Never had such attention to detail and care. Certainly not at the nail salons.
Will be returning for waxing/​threading and hopefully eyelashes.

Great place and the girls who work there are super friendly. They always do a great job and it only takes 5 minutes!

This was my first threading experience, and I was very nervous because I have been waxing for as long as I can remember. My experience was great, and I loved the results. Will definitely be coming back! Plus you can’t beat their prices!

Very consistent. In general I like magic brow. Every location I have been to generally does a good job. I have been to this location twice now and both times they did a great job on my eyebrows.

I’m not a frequent customer at the brow shop. But when I came here for my underarm wax and upper lip threading for the first time. It was great! Kelsey, the esthetician; was so friendly and did a great job. You can find coupons and get deals. The underarm wax is typically $ 15, but if you come in with a coupon. It’s $ 8. I think I may start coming here for underarm waxes :)

Kelsey is the best!!! She does an amazing job at waxing my brows! I’m looking forward to a facial by her next! Book with Kelsey!

There was two ladies working one was very friendly. I was pretty satisfied with the service and would come back.

I have been coming here for facials with Kelsey for a few months now and she is AMAZING! She is genuinely interested in making sure your skin is healthy, she doesn’t push product you don’t need, and gives out samples generously so you can try the product before you buy it. She has explained every product she puts on my face, multiple times if needed. She is super sweet and patient. The facials can be peaceful and quiet or we can chat the whole time. My skin is now clearing up and hydrated thanks to her!
I also let the girls thread my brows when I come in, they do a great job. I wish they wouldn’t push the purses and accessories so much, but as far as threading they’re great.

I had a pleasant enough experience here (except for the sales pitch for all they sell) but have decided threading is just not for me. I don’t get how people like this over waxing. I might as well pluck them since the pain is the same! The good thing about this place is my skin didn’t burn for a week like it did after the last place I went that threaded my eyebrows.
BE WARNED: I appreciate that the people here have to sell their products but I was asked if I wanted to purchase almost everything in the store. Would you like to buy our eyebrow powder? How about the gel? Would you like a purse? How about other accessories? And you can get giftcards and come back later to make your purchase. It got old fast and was kinda glad to leave. I know it’s their job but if I wanted to buy a purse I would have picked it up and carried it to the register. When a person says no 3 times in a row then you just need to give it up.

I have been coming here for 8 months. I started with threading for my eyebrows. It was a good experience. I have noticed that my eyebrows grow back slower. I was offered the eyebrow powder with the gel which I have never used before. I purchased them and I really do like the products. The look after applying the powder and the gel are amazing.
I started my facials and micros with Kelsy. Prices are reasonable, customer service is great, they are accommodating. My skin has been feeling softer and looking younger. I do like the dermalogica products. I will continue to see Kelsy every couple of weeks. Great skin, talk, and relaxation therapy.
They have nice earrings and purses… I am into earrings and purchased a whole lot from here. lol
It is all about self care and this place offers it :)

Been here several times. Always felt rushed. I would rather they get it right then get it done fast. Last time I was there I had a big day planned so I arrived at 10 am sharp on a Saturday. This is the time they open. By 10:15 noone had showed up to open the store. At 10:20 two ladies come and they took their time opening the shop and acted like all was as usual. Didn’t seem to care that I was waiting. I was offered nothing for waiting, not even a discount. Will not be back.

I don’t wrote many reviews, but this place deserves one. Going off of previous good ratings this place got I had somewhat high expectations. I explained that I needed a simple cleanup because the last place I went to made my eyebrows uneven. What I walked out with today was no better. Not even halfway through this mess another customer walked in and asked if it would be long… Hello, you see me sitting in the chair. To my dismay Monica said two minutes. From then I felt uncomfortable as she rushed and I knew I wasn’t going to get a good threading. The end result was One side that was rounded, thin and sat lower on my face and the other was square, thick and noticeably higher. I am not happy with this service.

Very disappointed with my experience here. Nothing but a bunch of young workers who don’t know what they’re doing (eyebrow wise). My arch was completely messed up and I found that the young lady who worked on them made a couple very noticeable mistakes. I would rather drive 15 miles to the Winchester location where they have more experienced threaders.

I was really afraid to get my eyebrows threaded, but the girl who was working suggested it instead of waxing. Let’s just say I go back every couple weeks to get my brows done here, and every single time they look great! The staff is nice, not a wow experience as far as customer service, except for monica, she is so friendly! I rated this place 5 stars because its quick, professional, clean, and they do an awesome job on my brows!

This place is amazing, Go get a Micro Dermabrasion from Kelsey! Me and my mom have tried many other different places and they just gave us facials and didn’t even clean our skin
This place is amazing, my skin feels so amazing afterwards and so clean, we have become regulars with Kelsey, we swear she was born to do faces haha
I have even gotten my BF to come and get facial extractions
Recommend 100%

Excellent service, pleasant and professional staff. I’ve been going to magic brow for over a year now and most recently this location because it’s close to home. My brow threading its always perfect and I hardly ever wait as a walk in. I’ve gone twice for microderm and have been very pleased. I had a better service there than at my dermatologist office for half the cost. I like the dermalogic products and use a few.

So this was my first time here And all i can say is that i was amazed how great this girls were i was scared about getting my eye brows threated but this girl Mónica did a great job it didn’t even hurt how i thought it would i would then i tryed the eyelashes Carla did a really good Job they look so pretty i would defenetly go back to them… Loved this place.

My review is only for the microdermabrasion I received from Lisa. She was very friendly & informative.
I had never had this procedure done before & Lisa reassured me that it would not be painful & I would love the results. The process involved removing the layers of skin, followed by cleansing, a mask, and a facial massage with Dermalogica products.
The results are amazing! My skin is glowing & smooth. I am hooked!
Highly, highly, highly recommended!
I believe most services are walk-​in, but facials & bikini waxing require an appointment.