Turn Key Auto Repair Service

Like the personal service and honesty. Nice deal on the Raise the Bar deal!
Wifi access keeps my day going while expert mechanics keep my vehicles going!
SWC

Turn Key is a great family run business. They’ve always taken care of my needs quickly and at a great cost. Rather than up sell you on services you don’t need, they give you educated advice on how to take care or your car and maintain it well. I’ve been to cheap shops where they do shotty work and don’t do a free inspection of other areas of your car and it breaks down or you need to go back to the mechanic a week later to get something else fixed. These guys are professional, honest, and a local company who takes pride in their community.

I bought the coupon pack – 10 oil changes for like $ 60 – which ends up being $ 6 each! Can’t pass that up.
Had I known you had to schedule your oil change 1 – 2 weeks in advance I might have passed it up. Had I known they would try and sell me on several hundreds of dollars of other services, I would have passed it up.
The office staff is friendly and kind but the waiting area is dirty and cramped and you’re subjected to a continuously running info-​mercial trying to sell you on even more products and services that you probably don’t need.
Add all that to the hour and a half wait for a 15 minute oil change and I’d say the price of the deal wasn’t worth the service. I’m satisfied enough with their ability to change my oil that I’ll finish out what I’ve already paid for, but I can’t imagine going back when the coupons are gone.

Turn key has been doing my heavy duty state safety and I/​M for a couple years. I had a cracked marker lens that passed the previous year but failed this year. Seems to me that the owner Tom was having an off day. Or he was upset that I did not authorize them to repair it. I was forced to fix it twice because the first fix «did not fit well enough». Needless to say I will most likely find someone else to give my money too. The girls in the office were nice! The drunk shirtless neighbor added some entertainment. So in closing if you want someone to search for repairs and pick your vehicle apart this is your place.

I’m so impressed with their customer service. Jeff made every effort to take care of me and get my oil changed. When it looked like it was going to take longer they gave me a ride to where I needed to go. And picked me up when the car was ready. I would have given 5 stars had I not had to come back an hour later. My car was making an awful sound. Turns out they forgot to secure my air filter. F y I the waiting area is a row of dirty chairs, two feet from their checkin desk. Best to get dropped off and come back. It’s so loud there you can’t hear the TV that’s above their heads.
UPDATE– Well, I used to be impressed. Now it seems like they could care less about taking care of us– especially if you bought the coupon. IN other words, DO NOT BUY THE COUPON AND GO SOMEWHERE ELSE. The owner is surly and unpleasant. They make scheduling mistakes and take it out on you. They fix things you didn’t ask them to fix and then try to charge you. Hold your ground and refuse to pay. I had a brand new car and they replaced my wiper during an oil change! They wanted to charged me $ 15 for a wiper! I refused and told them to put my wiper back on. They dug it out of the trash and handed it to me. Guess it wasn’t worth the effort to change it back.

To the previous reviewer. a positive thinker would assume TurnKey had their best interest in mind by telling them the things that needed service. They are in business to make money, as all businesses are! Of course they are going to inform you of those things! The joke’s on you when your struts do go out and your family friend admits to just having a bad day when he commented.
I just took my Durango in for a service. I bought it two weeks ago from a dealer and it already had major problems surface. One of them being, it would turn off while driving on the freeway! Jessica was awesome and got me in right away. They quickly assesed the problem and it was fixed the same day! As a courtesy THEY ALSO INFORMED ME of the other random things that need to be fixed. I appreciated that and I can now budget and look into more repairs to keep my vehicle running safely and efficiently. I wasn’t pressured into doing more, nor did they tell me repairs were immediately needed that weren’t.
THANK YOU TURN KEY! Youre staff is very friendly and my drive home was awesome!!!

Over All it was a pretty quick service. The take appointments and work hard to get you through. They aren’t a jiffy lube and can have you in and put in 10 min but they are a lot more comprehensive and they cost less on the important stuff. Personally I think they get you in for a oil change and then try and talk you into everything else. They said my strunts needed to be replaced. I got a second opinion from my family friend and he said they are just trying to make money.
If you want to be swindled into more than what you need this is the right place for you.
P. S. — an oil change took an hour and 15 min…