24 Hour Fitness Super Sport

the front desk sucks… the worst customer service .ever. called there sat night 6 pm, to get direction /​address of the murphy location from the car… and some male idiot said…“look it up:” and hung up. lucky for him… he was not at the desk when i finally arrived… but a female that seemed clueless was there… hard of hearing… seemed in a trance… but i joined anyway… because memberships can transfer … thanks to chelsea…
also the best facility logistically. the kids water area, the family shower area arebindividually situated … my 0730 appt this am, just called to cancel @ 0630. cause he is not on schedule… so… if you are not on schedule… why are you in the gym @ 0630 calling me @ 0630 to cancel a 0730 appt? sounds shady to me.

Here are the facts:
Good:
1) you have to check in with a finger print
2) lots of options
3) friendly staff
Not so good:
1) Lack of cleanliness
2) It smells like sweaty butt
3) no wi-​fi
I work out three to four times a week. Keep thinking I will find another gym but haven’t had an opportunity to do so yet. If you love classes they seem to be most popular. Also, I like that they provide towels for your sweaty self. The machines seem old and not very clean. So be prepared to wipe down before you hop on. The weight area always seems intimating as a female b/​c it’s full of beefy gym rats. It’s ok. Orange Theory and LifeTime are new in the neighborhood so you might want to consider a cleaner option. I might do it myself!

Purchased a 2-​year pre-​paid membership from COSTCO for $ 649. I deeply regret it. Murphy is a Super Sport club, but is one of the worst clubs in the DFW region. I visit other locations, mainly Rockwall and Allen and Irving and none are as bad as Murphy. In fact, many folks from Wylie and Murphy drive to Rockwall simply because things are so much better there. Even at only $ 27/​month with the pre-​paid membership, if I could get my money back I would. My advice is to purchase a 24-​month regular club membership at Costco for $ 300 ($ 13/​month) and drive to a much better location elsewhere. There are simply too many problems with the Murphy location to even begin listing. 24hr Fitness overall, has terrible reviews as a company, but some clubs are better, some are worse, and then at the very bottom is Murphy.

WOW! After five years of being s loyal member of 24 Hour Fitness, I decided to cancel my membership, because it’s apparent that 24 Hour Fitness doesn’t give a fuck about your safety. LADIES, BEWARE! From the club manager to the district manager, to even the headquarters. ALL THEY CARE ABOUT IT THE QUANTITY, NOT THE QUALITY!
Here’s a tip for you ladies, since some of you asked. STAY AWAY FROM PABLO GONZALEZ! Don’t let his timid, shy demeanor fool you. He’s young, has a comb-​over, & is always wearing a sweater. HE TRICKED ME INTO TOUCHING HIS DICK, BY GRABBING MY HAND WHEN I WAS STRUGGLING TO GET THE SAFTEY CLIPS ON! I thought he was gonna help me with the safety clip, since it was pretty obvious that I was struggling with it. WRONG! He literally said to me– «I’m so hard for you.» Even when I immediately backed away with disgust & anger, he still proceeded on with– «do you wanna play with it?» We don’t know each other like that, & not once have I gave him the idea that I was the slightest bit interested in him in any way, shape, or form. I WOULD RATHER KILL MYSELF, & USE HIM AS A SUICIDE NOTE! The only thing he knows about me is that I’m a student, I have made it aware that I have a boyfriend of three years. Hell, he even talks to my boyfriend’s little brother that workout there every single day. Of course, they don’t anymore, after I revealed how much of a sick pervert he was. Other than that, we never hung out, & we barely have any real conversations, so we don’t even know each other like that. HE’S CLEARLY DELUSIONAL!
CORPORATE STILL ALLOWS HIM TO GO THERE! Pft, whatever it takes to get their numbers right, I suppose. Please take the time to do some research, because 24 Hour Fitness condones sexual assault. Do your research, because in not the only one. Some even had a far worse experience than mine. TO KNOW THAT A WOMEN IS CEO OF 24 HOUR FITNESS IS A DISGRACE!
.

I would give 2.5 stars if possible. I didn’t give 3 because I didnt feel like it was a 3 star either. I have been going to various locations throughout the metroplex and I have been less than satisfied with the overall maintenance of the equipment at this location. In the six months of consistent visits to this location I’ve had a very difficult time finding cardio equipment that is not broken in some way. Of the 50+ machines I would say that close to half of the treadmills are not functioning in some form or fashion. Either the buttons dont work, the cardio theater won’t turn on/​stay on, heart rate monitors don’t work, or the entire machine is down. I’ve mentioned it to management on more than one occasion and it hasn’t been addressed. With the high traffic at this location it makes it even more difficult because everyone else has also figured out which machines work and which ones don’t, so I have to rush over as soon as one becomes available. This gym is a huge location and this should never be a problem. I’m no financial expert on the matter, but I know that this location charges some of the highest monthly dues of all of the locations I’ve been too and it’s ALWAYS PACKED. I feel like there is no communication between management and corporate, or they are being held back for one reason or another… In order
To be profitable enough to maintain margins and metrics, machine maintenance seems to have fallen back on the list of priorities. It’s annoying that I have to plan my day around the traffic at the gym because of equipment, even though I signed up at a 24 hour establishment that is typically chosen so people can go any time…

Great friendly staff, good choice of equipment. Ask for JR!

I used to work out here. It was clean and the staff was sweet, but the men that work out there are so creepy! If I wanted to do squats, I would need my friend to stand behind me so I didn’t get stared at. People would sit on the machines on their phones instead of using them. If I asked if I could use it, they would tell me that they were using it. Frustrating.

No WiFi, Internet signal sux!!!
my only complaint. Equipment all great, clean place. There are a few d bags that are hanging at the front desk that I mainly ignore.

I’ve been to 24hr fitness centers, i have always been dissappointed. I had a friend recommend this place and I happen to catch a special. 39.99 a month, no contract. From the sauna rooms, the machines, treadmills with different levels, even simple things as to supplying me with a towel before i hit the steam room, i love it. It’s one story btw, that i enjoy. Idk why. Everything in one spot? There is also a kids center. You can pay $ 26.99 a month or $ 6 per day for your child. Thats the only downfall for me. I really wish it was included or as low as $ 10-​$ 15 a month… I wont say who but there are gyms with the kids zone &sauna as well & its included in the extremely lower price.
Had a free training session with #JeffB. It was well worth it id say! I def benefited and learned new things that I wouldn’t have figured out on my own. Thank you! He was very professionally &did not make me feel uncomfortable at all. I genuinely appreciated that &i’m glad i can now use machines Id been embarrass to use before he helped me. You’re awesome.

Real scoop. Many fitness machines are out of order and do not get fixed. Of those that work, half the tv screens attached to the machines do not work. The outside pool has many beetles and bugs and do not get cleaned out. Towels provided are limited and very low quality to the point they scratch your skin from being so rough. Check-​in staff is not always friendly or quick in checking in. Location is convenient. Indoor pool and hot tub are nice. Basketball is also nice. General workout is like any other fitness center. Crowd is reasonably mixed. Size of facility and equipment is larger than Anytime Fitness and smaller than Lifetime Fitness. Comparable to Golds Gym, but with a indoor/​outdoor pools. Facility includes one sauna and steam room. My opinion is the monthly fee is a bit higher than the value. Good for kids 12 and older.

Out of all the 24 clubs I’ve been to, this is my favorite one. I’ve been working out at this location for about 2 years now. They have all the equipment I need for my workouts. I love their adaptive motion trainer/​elliptical machines and the TRX suspension trainer. They have a few stretch machines including a hamstring, hip flexor, and a stretch cage.
I’ll take an occasional group exercise class to add variety to my routine. The instructors are fun and friendly.
It’s pretty clean here, and they do a good job keeping up with the equipment. The towels are at the front desk, not in the locker rooms. There is sauna, steam room, and indoor and outdoor pool but haven’t yet used those amenities.

I’m a member of sport access to 24hr fitness and I wanted to go workout at a super sport location in Murphy. I thought if your a member that you will get a discount to get in for a day. But the front desk employee said that I have to pay the same as non members. I asked the guy does that make any sense. That I’m paying monthly and I have to pay the same as non members.

Great club! Love it for the most part. I do not love the fact that I usually have to try one or two treadmills before I find one that works. I also do not like that there are not more early morning classes. Come on guys… some of us work for a living and cannot attend 8:30 am classes.
Pros:
location
lots of equipment to choose from
Cons:
no early morning classes
cardio machines not working
TVs not working on cardio machines
iPhone/​iPod docks not working on cardio machines
pricing of personal training
water fountains not always working
equipment dirty and not sanitized regularly during peak periods
group exercise rooms too hot due to A/​C not turned on

Great gym. Big… busy but never waiting for a machine. Need to do a better job of fixing the treadmills ASAP, though!!!

This is a very well kept gym. They carry the new gym equipment. They also offer my favorite class «Danceaton». I love that this gym offers swimming lessons for kids and has a great outdoor pool as well.
The people at the front are not usually friendly or welcoming. They very seldom greet you by name.

I’ve been going to this gym since the day it opened. The staff has always been very kind, especially Kenneth… a PT who goes out of his way to make sure members are using the equipment properly. Although it has been a few years since it opened and the equipment is beginning to wear, they seem to be doing what they can to maintain the place. It seems to take them a while, thought. They’ve just recently replaced the lockers that have had broken combinations for several months now. Also, sometimes it seems when it’s hot outside, it’s hot inside and cold out… cold in. Even though it’s not perfect, I enjoy working out here. Loads of equipment, friendly people and atmosphere and very convenient to where I work and live. Still the nicest 24 Hour Fitness I’ve been to in a very long while.

This gym is across the street from my neighborhood– so the location could not be better for me. I usually go a little later in the evening and find that after 7:30pm you have your pick of cardio and weight machines.
The ladies locker rooms are always very clean and the number of tv’s in the cardio area is great.

Just starting working out here about 2 weeks now and I love it.
Very friendly staff, great options, clean facility. Nice place that makes sticking to my weight loss regimen a lot easier.
Love the pool, steam room, sauna, jacuzzi, elliptical and most of all this stationary bike that’s more like a chair that you sit in and pedal. Its great for me since I broke my back and I need low impact options.
Go in for your free 7 day trial and i bet you will be signing up just like I did. Oh, did I mention? No long term contracts either.

Oh my god… this place is huge!
Amazing gym, new all around. The locker rooms are great, the cardio machines are awesome, and the weight stacks/​machines are very nicely placed. There is a great pool and plenty of space for group classes.
The only reason that this gym does not get five stars from me is because it was PACKED! Yea, yea… I know… I went right when the whole «after work» crowed rolled in. Being a typical American… I don’t like to wait for things. I will try to go a little earlier tomorrow…

Move over Bally’s. I have found my almost perfect gym. Though, I still remember my old uni gym (it’s still #1)
Just recently built and is a 24 hour super sport center. I hope this review will give its justice because, well, lets face it… this place is awesome!
I was mesmerized once I walked in, just like a kid who walked in Fao Schwartz for the very first time. This place is a one level club and has an abundant of different variety of machines on the floor. My only one complaint about this location is that it can be a little bit claustrophobic. I have to tell you I have been a member with Ballys or 24 hour fitness some point in my life since the age of 13 and have come with my mom to the clubs since I was 4. They have a lot of new machines that I have never seen in my life (such as new innovative ways to work out your abs and arms).
1) They have numerous of cardio machines (stairs, tread mills, elipticals, elipticals and arms, rowing etc.
2) They have lots of various circuit cardio weights. For example, if you want a machine that works out your biceps there are a minimum of 5 DIFFERENT machines that will target that area.
3) There is a whole separate area for abs workout. No waiting in lines, everybody!
4) Towards the back of the gym there are free weights (wish I can emphasize, but I’m hardly back there)
5) They have an AWESOME sauna and steam room. It is probably what makes the work out worth it.
6) The pool has three lanes and is a good size for swimming laps. There is also a jaccuzzi for you to relax in.
7) The locker room is HUGE and clean. Towels are abudant in case you forget one.
8) There are a lot of scheduled classes such as: Mat Pilates, Yoga, Kick boxing, Spin Classes, Zumba, Step, etc.
Also, if you don’t like crowds, I would avoid going there around 6 to 9pm.
The only downfall I find is the price for this club. It is approximately 50 dollars a month because it is a super sport.
Really??? I asked the sales person what the difference between a super sport and a sport facility and they said 1) Outside pool (For 20 dollars less I could swim inside) 2) TV’s on tread mills and elipticals (okay, that may be worth it… mayyybe).
3) Towel Service. (Is that really considered an incentive?)
They have a 7 free day pass online. So print one out and come join us.