PetSmart

Standard PetSmart chain store. Everything is easy to find, and pretty good selection of products for dogs, cats and some small critters and exotics. They have a moderate selection of fish and a few rescues up for adoption most days. It’s always clean, well stocked and the staff is friendly.

Groomers scalped my fluffy dog. My family doesn’t like how he looks, it’s like he’s not even our dog. Poor dog is naked just in time for the cold weather. I’m so mad at myself for going to a chain store.

The fish tanks were dirty and in horrible condition, the betas were also in dirty slimy water. The Marimo balls had algae and were dying. The hamster cages were completely covered in poop, I don’t think anyone was cleaning them out. If you don’t clean the hamster cages every day or at least every two days they can get sick! The only animals that looked like they were in good conditions were the cats. So sad to see all that. :(please hire someone who can take care of them

Personal service unlike any that I have received in other Pet Smart locations. They got everything I needed in a fraction of the time it would have taken to find it myself. How refreshing for employees to know their store and be genuinely friendly to customers!

I came here to get supplies for my new Aussie puppy and get him groomed since he was itchy after a brief bath after a pretty eventful hike. On the phone everything seemed great from the groomers, we booked easily and the prices and service on phone was good and clear.
However, when we arrived and came in, they were very busy. One middle aged (?) blonde lady had apparently brought in her own dogs to groom, and was yelling at them to stop moving. It made me very uncomfortable to see a lady screaming at a dog to stop moving, who is probably just scared. I had a gut feeling to not leave my dog with her. However, a brunette lady with the tip of her ponytail bleached for pink coloring came for my dog instead. I handed my dog over and she promptly took off his choke chain to put on a slip lead. I felt better right away and said goodbye.
The service in the store is great, the clerks obviously love animals and always ask before they give treats incase your dog has an allergy. They have coupons in-​store and helped my grandfather select chew toys for my teething puppy.

Sarah in the Grooming area is so good with my puppy. She shows a genuine caring attitude towards the dogs and she does exactly what I ask her to do.

Cute doggy toys. This store sells pretty much whatever you need for your pet. They have a good selection of fish to buy. They do sell some small animals like rats, mice and even chinchillas. Store is always clean.

I gave it one star, because there isn’t a no star option or negative star option. I’ve always thought these guys were robotic, but it was confirmed when I had the displeasure of speaking with one of the stone cold, heartless or rusty heart workers. «They» (used to hide the gender) need to attend the Children Mannerism & Etiquette Coaching Classes, since it didn’t stay with them. To the person I spoke with, I wish you on you and maybe, just maybe, you will see the darkness you are and change.

I’ve been bringing my dog here for 2 years for grooming. I’ve been very pleased every time. They are courteous and listen to my instructions. I enjoy that we can watch through the window in the store. I also love the report card they give me on his behavior while he was there and details into his grooming. I would definitely recommend them to other dog owners. The only reason I didn’t give 5 stars is due to the pricing. Depending on the services it has gone over $ 60. This may be normal dog grooming pricing, but to me it is expensive.

This is just your standard Petsmart. The employees are friendly and helpful. The store is always clean. They have a decent selection of natural dog foods and they also offer grooming. What more can I say? I have a satisfied dog. ;)