We used them years ago, the fence was not installed correctly from the beginning. After putting in the posts, they didn’t wait for the concrete to set, so the posts are crooked. The posts are also rotting because the concrete was not capped above the soil, so water pools and rots the wood. We have replaced at least 5 posts already, and will need to replace more this summer. The gates never worked correctly, have never even closed evenly. After a shoddy installation we refused to pay the balance until all the errors were corrected. Action refused and took us to court. We immediately put the balance in escrow with our attorney to show we were the ones being ripped off, and took pictures to court. The judge agreed with us that several issues needed to be fixed before Action should be paid. Most of the things were fixed, but I got tired of having to be home for them to continually try to get it right, so we finally just released the money to them. The fence, after about seven years, was better used for kindling than privacy, it began rotting and falling apart almost immediately. The reviews with the pretty pictures are new fences, they do not last!
Lucy J.
Classificação do local: 5 Round Lake, IL
Thank you action fence got our new fence after the closing dates keep getting pushed back. Your guys did a great job.
John C.
Classificação do local: 5 Lake Zurich, IL
Their crew does a very clean, and really sharp looking fence. The materials they use were top notch and the attention to detail was there. From top to bottom very pleased with their work, fit my budget perfectly, and everyone was easy to communicate with. Will be telling my neighbors to use them when their fences need attention.
Denise H.
Classificação do local: 2 Surprise, AZ
I had them put up a 6-ft privacy fence last fall. It was bad enough that I requested 6×6 posts at the gate and received 4×6 so I can’t find any decorative cap posts, it’s bad enough they didn’t know how to build a trellis even tho their own website has a photo of one so I had to «compromise», it’s bad enough they second guessed me at every turn without discussing with me first, it’s bad enough they didn’t do the gate right and I had to pay to have it redone this year… it’s bad enough they didn’t put the post caps on the posts and then tried to tell me it was extra when the quote clearly stated it was included… but comes staining time and I am absolutely mortified at how many sections were not secured properly and now I have to spend THIS weekend screwing in way too many boards at the mid-section — they just skipped over a number of sections. I will be ripping down their company sign off the fence this weekend and warning many to stay away from this company. I’m VERY disappointed as it was a huge yard and a massive investment. I would never recommend this company and haven’t to date to a number of neighbors who have asked me about them. That Guy on 41 might be a bit more — but I’ve learned my lesson. I didn’t save anything going with Action Fence. I would not recommend them.
Diane N.
Classificação do local: 1 Villa Park, IL
We had Action Fence install a 6′ fence around our yard back in 2006 at a cost of $ 5551.00. After only 5 years 3 posts had rotted away at the ground level. When I called to ask them to replace these posts I was told they do not guarantee their materials and I would have to pay $ 500.00 to replace these posts. I thought that was ridiculous. I gave the work to a contractor friend who pointed out that the concrete was not properly poured. It should have come up about 6 inches above the ground surface. Since it is below the surface any water pools at the posts and rots them. We have since had to replace 4 more posts and we reattach rails every time we experience windy or stormy weather. And the posts have had huge knots and gaps in them. Save your money and find another company. This company cuts corners at the customer’s expense.