Qdoba

Very good food at a reasonable price. I have eaten here about once a week for about six months nice people and good food. It took me a bit to figure out what I wanted the first time but I got a burrito bowl and I get that every time now.

My friends and I decided to take different route for getting food at Qdoba. Instead of going to the location and ordering, we used the online ordering service and set a time for pickup. We selected our options online, made them very specific, paid online, and showed up at the location 15 minutes later.
When we arrived, the employees seemed to be confused about the online order pickup — it looked as if they had never done it before — but our orders were ready and on the counter for us. They asked us if we were the three people who ordered online. We said yes and checked on our food to see if they did it right.
All three orders were correct and were still piping hot — even the highly complicated Mexican Gumbo order my friend created. We were given a free bag of chips «for the hassle» they said, but there was almost no hassle at all. We were supremely happy to see how well the employees handled our food with only 15 minutes to prepare all three orders.

Great customer service here. Qdoba is Qdoba. The meat is cooked freshly… The toppings are generally solid, but the tortillas are sort of so so.
I’m a fan of the breakfast burritos here. You’ll get some fresh eggs, potatoes, meat, and hot sauce (and «queso» if you want it – i get regular cheese). It’s a solid breakfast when you have some studying to do.

My husband and I used to frequent this Qdoba’s when I worked nearby.
The gentleman in the morning has awesome customer service skills, but there is a gal that works there who is insanely rude and off-​putting. I hope that girl finds a different job soon, as I can see how she can ruin an entire dining experience.
But the food is always fresh and hot and delicious!
Mexican Gumbo is one of my favorites.

I generally have great service here, but went on a Sunday afternoon for the first time and had terrible service. No one wanted to take our order and when they did they took forever. It seemed like we were annoying them by trying to get food. There were 4 people working, one person made out food, as we stood there waiting to pay the other 3 employees stood there staring at us. Most times when I go in someone takes our order, makes the food and another takes our payment. I then get out of there quickly and the line moves smoothly. I was not please with the service by this crew. I guess I will stick to coming in during the week.

We generally like qdoba and eat at the one in Fort Wayne frequently. We were in Muncie for the day and ate here for dinner. It was awful! We were the only customers in at the time and the girl making our food was very rude, she could have at least greeted us or smiled! its not like it was busy. I ordered hard shell tacos and she put one piece of Chicken in the tacos. My husband was equally disappointed with his dinner. We will not be eating at this location again.

High quality food at a good price.

I like Qdoba’s food slightly more than Chipotle, especially because of the «Choose 2» option they recently implemented. I either stop here or Jimmy John’s whenever I’m in Muncie and want a quick, reasonably healthy bite to eat.
But the last time we were there (a rainy Saturday night) the employees were all really frazzled. We got hustled through the line by the guy who steams the tortillas and asks you what you want. He kept interrupting us as if that was somehow going to make us get out of his face quicker:
Him: What can I get for you?
Me: I’ll take the Choose 2 with–
Him: What two items do you want?
Me: Um, I’ll take the two tac–
Him: Crunchy or soft?
Me: Soft, and–
Him: And your other item?
Me: I’ll take the tortilla sou–
Him: What do you want on your tacos?
The other employees were all groaning about how busy it was, saying things like «It never ends, does it?» to each other. Um, I work in a restaurant, I know what it’s like to be busy, but (a) I don’t discuss it within our customers’ earshot and (b) IT WASN’T THAT BUSY. There were maybe six or seven tables and no line whatsoever.
Anyway, I’ll be back, but maybe not on a Saturday night. Wouldn’t want to add to the perceived insanity.

Great selection and endless options for burritos. You can also order tacos or salad versions without the tortilla if you so choose.
The staff and management are among the very best I’ve encountered, including many higher end dining establishments. They are always friendly, smiling and seem happy and content. It’s nice to eat somewhere where you feel the employees are treated well. Most burritos are around $ 5 but they are huge Chipotle-​style beasts that will fill you up.
All in all I can’t find anything wrong with Qdoba aside from the location. I realize there aren’t tons of options in Muncie and this is certainly convenient, but I wish it’s outdoor seating overlooked anything but McGalliard and the parking area. Having said that, it’s nice that they even offer outside seating.