Shoreline Village Apartments

I would give it no stars if I could, the manager Reeta never and I mean never answers the phone, one time my husband saw her walking into her office while I was on the phone with him and I immediately hung up to call her and set an appointment for the final inspection of the apartment, she did not answer I left 2 voicemails and still didn’t reply. To get anything fixed, takes days !!! We had no heater for 3 straight days, mind you we had an infant and it was mid December !!! There’s mold and they regulate the water so there is no pressure at all thank god my husband works in the construction industry and fixed that himself we literally wouldn’t wash our hands because there was drops of water coming out the bathroom sink, a huge moldy patch in the bathroom as well. Ugh so many things wrong with this place please don’t live here, it’s cheap for being in mountain view but not worth the price !!! (also, they raised our rent 100 $ ! After six months) also there are roaches !!! The parking spots are super narrow I never used it.

Never! Never rent there! We lived there almost a year with my family and moved out in 2 days because rats appeared in our appartment!!! Manager was rude and lazy and did nothing! So we packed asap and moved. Manager failed to return our deposit and was going to charge us for a month that we already left, so we had to bring it to mediation agency. Very bad place

I lived here with friends for awhile. I like the manager, Reeta. She’s very personable and seems interested in getting to know the residents that are interested in that kind of relationship. I’m sure on some aspects, her hands are tied as far as what she can do maintenance and general request-​wise.
My main concerns with this place are rather major. Since moving here, I got sick one time with an ear infection that has never quite gone away. Lo and behold, we have a black mold infestation. I don’t need to call a professional to diagnose it — I can SEE IT bleeding through the painted-​over drywall. My friends’ room? When they moved out, the wall by where they slept was black. And the thing is, they’d scrubbed this wall down several times with bleach. This is the mold that B horror movies are made of.
It wasn’t my call to bother management about it, or I would have raised hell.
We had another issue with the shower consistently losing water pressure. Sometimes water would trickle out of the spigots, scalding fingertips. We had it fixed by the resident handyman several times. Fine and dandy for a few days to a few weeks, and then it would start losing pressure again. To me, that says some major plumbing issues. But what do I know? I’m no plumber.
Except that raw sewage backed up into the tub a few months ago. And apparently it backed up into one of my neighbors’ kitchens today. Now there seems to be genuine concern about inspecting all the plumbing to find out what’s causing the problems. It’s just too damn bad that they actually started trying to fix it (literally) a few days before I move out.

I have lived here for three years and they have never done any kind of inspection. There is like an infestation of roaches. The management never takes care of any problems.