Dean’s Automotive

Joe and the team at Dean’s Automotive continue to come through for me every time. I have an older Jeep, and they are great at diagnosing problems and getting hard-​to-​find parts – I highly recommend them!

I found them very helpful and were available to find why my car was overheating and fixed my windows wiper spray. I had and oil leak fixed and did a great job of cleaning excessive oil. Very each to talk too !!

Since moving to the Bay Area, I’ve always serviced my Honda Civic at Dean’s automotive. They are doing a great job. Highly recommended.

Not only does Dean’s do a great job I never worry that I am being charged for parts or labor that my car doesn’t need. Recently my car was leaking oil. I was provided a quote that included the parts to fix it. When my car was done they ended up not needing to use one of the quoted parts. I wasn’t charged for the part that wasn’t used which seems logical, however some repair shops defy logic. They even went so far as to show me the part that they didn’t use. I always feel confident using Dean’s.

My experience this morning (a Saturday which is most convenient): I was greeted by name by Joe. service advisor and technician. I was then greeted by Amanda, co-​owner, who offered me tea or coffee while I was waiting. Within 15 – 20 minutes, Joe came and explained what the issue was with my car and told me I’d be ready to go soon. Shortly thereafter Peter, owner and lead technician, came to me with my key and and wished me a good weekend! It’s like this with each visit. A AAA discount is applied and the charge is reasonable. How can this not be a five star experience?!

Awesome service! First time customer because I am new to this area. Dean was really friendly and helpful. I just got my oil changed but they also provide a pretty in depth checkup for the rest of the car. After the change, they notified me of the conditions and made suggestions for changes but definitely did not try to force them. I really appreciated that. They also have complimentary coffee and a popcorn machine in the waiting room. Will come back and recommend to friends!

The folks at Dean’s were super nice, very professional, and got the job done well. More importantly, they’re actually mechanics that I can genuinely trust. During my last oil change at a dealer, I was asked to pay $ 700 to change a part in my car because it was leaking. I was suspicious of this, so I didn’t give in. On my visit to Dean’s, they didn’t detect a problem during my oil change. When I then asked the mechanics to look into the problem identified by my previous mechanic, they told me that it wasn’t actually a problem, and that I should be good until at least another 15k miles.
I’m very grateful for the honesty at Dean’s, and will always be coming back to them to service my car.

I took my car in to Dean’s for them to find and fix a fuel leak. I was referred by a friend who used to work here, so I took that as a pretty good sign that it was a good shop (I can’t think of how many of my former employers that I’d recommend…).
Anyway, I dropped off my car the day after I called them, they dropped me off at work, and did a great job of calling me to keep me informed (when they found the problem and when they were finishing up the work on the car). They were able to get the parts and install them the same day, but didn’t finish it until just before closing. I wasn’t able to get back to the shop before they closed, so I arranged to pick it up the next morning when they opened.
Everyone I worked with at Dean’s was great, and they took care to answer all of my questions and keep me informed and help me out however they could, and I would have given them 5 stars, EXCEPT that they were OVER AN HOUR LATE opening up the shop the next day when all I needed to do was pay for the repair and pick up my car, and meanwhile my kid was literally bored to tears waiting so long.

Went to Dean’s Automotive to have my brakes done recently. Exceptional experience from start to finish! Peter took the time to explain everything to me and he did a great job on the brakes. The quality of their work is outstanding and their service is superb so I’ll definitely be back.

These guys are awesome. They’re honest and the friendliest people that have ever touched my car.

I was very impressed with the extra mile Peter was willing to go by opening up a Saturday service, by doing a flawless job fixing my painfully squeaky brakes and backing up his quick but thorough work with a 2-​year guarantee of perfect brakes. He and his lovely wife, Amanda, made me feel very comfortable and not at all intimidated, as I have felt by some auto service shops in the past. I don’t doubt that as long as Dean’s is open, I’ll have no reason to take my business anywhere else since, as far as I’m concerned, there’s no way to go but down!

I was very pleased with my service and experience going to Dean’s the first time. Car needed an oil change and I asked them to check out the front brakes and let me know condition. They fixed a simple oil leak and a few other things with my approval. Conveniently located 5 min. from my house, they give me a ride to and from that is great.

I recently moved to Mountain View and needed an oil change in a used VW Passat I had bought (highlighted by the oil light coming on!). I spoke to George at Dean’s Auto (at around 3 pm) who offered to take a look at the car the same day and fitted me in for the oil service the very next morning. My wife took the car and was really impressed with the service they offered. The price was very reasonable and they even gave the car a multi-​point check to reassure us that everything was in order. In summary we were totally impressed with the speed, quality and value of Dean’s Automotive. Many thanks to George and the team there — we will definitely be using your garage for any future auto needs we may have!

I’ve had another mechanic for about 10 years and generally was happy with the service — well mostly. In retrospect, I often found myself chasing the place down to find out when my car would be ready.
My two recent experiences at Dean’s has made me realize I was settling for less than I should have with the other guy. George is always cheerful and a pleasure to talk to, as is Warren. The work gets done promptly, and if there’s any issues, they call to discuss. And as soon as the work is finished, they call.
Sorry old mechanic … I’m a convert to Dean’s now. I’m looking forward to taking care of my brand new car with Dean’s!

Excellent service! They just repaired my brakes, solved the problem, and saved me a lot of money compared to what I thought it was going to cost. Honest, reliable, friendly … who could ask for more?
You can trust George and Warren to give you the straight story and not «pad the bill» –nothing is more important in maintaining my vehicles than being able to trust the competency and honesty of the repair shop.

Most reliable place I ever been!
Great service for a very fair price.
Defiantly getting back.

I really loved the service that Dean’s provided me earlier today. I have had very bad experiences in the past with auto repair companies and was pretty jaded until I came to Deans. They told me exactly what I needed to get done and did not try to «sell me» on things that I didn’t need. I needed to get my shocks replaced because they were leaking (and that is why my tires were getting so worn down! — I had no idea!). It was finished very quickly and they even offered shuttle service! It is really hard to find a company you can trust when it comes to mechanics, and I am very happy I found Deans. Thank you for fixing my car, and I plan on coming back for the next check up!

Great customer service! Excellent experience! The job was completed within a day. I was given ride to my work after I dropped off the car at Dean’s and was picked up from work. Highly recommended.

Dean’s is the place to go for the rare ethical shop in the auto industry. Donna and Warren are always active in our community and are great people to handle my cars.
I end up learning a lot everytime I come in because they take the time to answer questions.
George is great too!

My car runs as well as the day I bought it thanks to Deans Automotive. I have been taking my now 10-​year-​old car to the dealership for every service. I had no complaints. I decided to give Dean’s Automotive a try. I had heard good things about their work and their service. Nothing prepared me for the experience.
First, my car now runs as well as the day I drove it off the lot ten years ago. Hmmm!
Second, they kept me informed of the progress regularly. I never had to call them to find out what was going on. They called me when they said they were going to call!
Third, they drove me home and picked me up when the work was done.
The price was very fair and the staff was professional and courteous.
So then, two weeks later the check engine light came on in my husband’s car. He went to the corner gas station mechanic who ran a diagnostic. We were quoted $ 900 to «hopefully» fix the problem. I called Deans automotive and drove the van over right away. I got a ride home immediately. The work cost half of what the gas station quoted and they even fixed additional problems that were not originally diagnosed.
Try Deans Automotive and you will never go anywhere else.