Wyndham Philadelphia – Mount Laurel

If I could give this hotel no stars I would do it. We booked a room to stay at through the wedding guest’s block and from the pics online, it looked like a nice place. I wish I would have read the reviews first. The lobby is nice, but the rest of the place has been neglected for many years. Chunks of wood are missing from the poorly lit hallways, the elevator down arrow was busted and hanging there on side of the wall. Then we get to our huge room with a janitor’s closet-​sized bathroom, so small we couldn’t close door and use it at the same time. The bed was haphazardly made and there was a giant, dirty, black footprints on the carpet. The headboard was filthy and the one chair in the room besides the dirty office chair was vinyl that had cuts in it. The ‘amenities’ consisted of… terrible wifi that my phone couldn’t use, a mini fridge that looked like it had been bought at a lab’s yard sale (no way I was putting food in there) just thrown on the floor, and a microwave across the hall in a room where the vending machines used to be. We could hear everyone in the hallway and the people upstairs use their bathroom. The thing that made us leave after the wedding and not come back was the bed! It’s about 3 inches thick and all springy. It looked like something that was found on the side of the road. If I hadn’t been on a time crunch to get to the wedding, I would have immediately checked out. Very pricey.
I also see that the shuttle buses provided came from the hotel, if they did, please don’t do that to your guests. One of the drivers was smoking right outside the door of one of them before the guests got on. One of the guests told me that the driver was doing 70mph down the highway. The buses had NO a/​c since they’re old school buses. I can’t imagine being on there, I’m glad I skipped that part.
Lesson learned about double checking before staying, always check Unilocal.Oh and if you think you’re getting a discount because it’s a block of rooms,
checked for me and it was only $ 10. Totally not worth it.

This place has bugs! Stay away! — My original post about this place…
Not that it’s been a few months and I have cooled down…
We did not get bed bugs from this place… we took home dust mites… Thankfully I was smart enought to leave all of our luggage outside of my house in garbage bags when we got home from this hotel since I had bug bites all over my legs… I had to call a pest control company to come out to look threw our stuff before I would take it back into my home.
They did see dust mites on the luggage and clothes and told me what to do with everything before taking it back into my home.
I wouldnt ever go back to this place because of this experience…

IF you’re looking for some place to have your wedding party or a big group of people for an event, LOOK SOMEWHERE ELSE!!! SO my buddy booked a room with 2 double beds, weeks in advance. We get there and we get a room with a king sized bed and a pull out couch. One word for the pull out couch…“OUCH” my back is still hurting. Since my buddy was the groom and I was his best man, I let him have the bed. It wouldn’t have been so bad, but the clerk at the front desk gave us attitude when we questioned the fact that a room with 2 beds was paid for and we got this in stead, I understand the fact that stuff beyond your control happens, but respect goes a long way! The bride paid for a shuttle to take the bridal party to the wedding location. The shuttle was a yellow school bus! I understand we had a large wedding party, but seriously, with the amount they charge… why can’t they spring for a coach bus? The bride also paid for the bridal party to have breakfast. The breakfast was served late and they didn’t even have syrup for the french-​toast. When the place doesn’t even serve coffee in the lobby, what excuse do they have? So, let me say this again, if you’re getting married in the Mt Laurel — Cinnamenson area. DO NOT BOOK THIS HOTEL!

I checked in at 1 am due two big problems at a different hotel I really wanted to stay at. I found this hotel online at a great price I called and they said they would honor that if I came in and I wouldn’t have to book through a third party. They met all of my needs I was down for business they have a 24 hour business center and I was extremely helpful since I checked in at 1. They even were able to accommodate all of my needs that I asked for in a room for the price you originally told me. The customer service is amazing and so are the amenities

Where do I begin. There were bugs on the bed and all over the window treatments. The room was not clean and the customer service was terrible. We will never stay here again. I wouldn’t recommend this hotel to my worst enemy.

Nice basic business hotel. The room was nice. Loved the bed and the pillows. Was not a fan of the food at the Terra Nova restaurant. Ordered a shredded BBQ chicken sandwich and it was majorly spicy. I wasn’t able to eat it. I never would have ordered it if the menu had indicated that it would have been spicy. I felt gross after eating what little I did of it. Wouldn’t recommend it to anyone. Next time I would just stick to going to the Wawa next door to get food. However the grilled chicken wings with the Thai chili sauce wete good.

Had a very nice experience with the people at the hotel, extremely nice customer service, they really made me feel at home, would really recommend this place to anyone else.

TV didn’t work in my 1^st room so was moved to second. Super nice employees, but the lack of hot water in the 2^nd room made me think twice about my decision to stay here. ;(

I actually rank this hotel about a 3.5
first all the good things
1. the hotel was clean
2. the bed and the bedding was very comfortable
3. was located near a highway
4. room was clean
5. most of the staff members were friendly and helpful one employee I believe was in management helped loaded our things and thanked us
6. pool area looked nice
the not so good things
1. I was in the wedding block and when I arrived during the day I was looking for the room the bride was in to surprise her I made it in. (again I was on the list as a guest of the wedding) when I asked front desk for information she was very rude about it, would not tell me (ok, well then can you call her and tell her I am here so I can visit her) She got in touch with her, and did not handle it properly. «She talks to bride and says «someone in your wedding party is here?» (I interrupt — no, I’m not in the wedding party I’m a guest for the wedding) she then says to the bride «a bridesmaid is here looking for you» (i interrupt again — I never said I was a bridesmaid) she then looks at me and relays the room number. This was not cool to me, just drove 5 states and she made me feel and look like a complete ass.
2. the breakfast in the hotel costs $ 13.95 and when I went to check it out I was not impressed. I could compare it to a breakfast that is complimentary with other hotels I have stayed in
3. I would recommend this hotel consider installing fans in bathrooms, and outlets near mirrors

The hotel looked very nice from the outside. So I was super excited because only after booking the room, I found some horrible reviews. It was noisier than i like (due to the lounge). Mike at the front desk was nice, welcoming and patient. Upon entering our room, I found what I thought were little pieces of turd on the floor. After further examination (throwing it away my damn self), it was a nasty old fruit seed. Whatever, still gross. I also was under the impression that every room had microwaves and fridges in the room. Nope! Wrong. They’re $ 20 each for the stay. Boo!

Got a room here thru Priceline Express deals. Was initially worried after reading some of the bad reviews, but I have to say I have encountered anything negative.
The room is huge, clean, and it has obviously been renovated in the past few years (newer carpet, granite vanities, flat screens). Beds were very comfortable. We visited the pool which was nice, but we wished it was heated.
Would definitely stay here again!

We enjoyed our 4 night stay. The staff was helpful and friendly. The rooms are clean and comfortable. The hotel is conveniently located near the NJ Turnpike and 295.
We will definitely stay here again.

I stayed here one night with a wedding party. The front desk staff never gave us our wedding itineraries when we checked in.
The next morning while down at breakfast (which half the guests didn’t know about because they didn’t get the memo) housekeeping went into our rooms and started packing up our belonging and moving us out. I travel probably 300 days out of the year and practically live in hotels. This has never happened to me.
When checking out the woman was short with me and cold almost to the point of rude.
I expected better than this from a Wyndham.

Even thought it was adequate for a 80/​night stay (Hotwire), I didn’t think it lived up to 3.5 star hotel rating. While this place offers a free wifi, there was no free breakfast. Also fitness center only had a limited access (no ²⁴⁄₇) even though the location of fitness center wasn’t near a guestroom. Didn’t have a convenient market, but only had vending machines.
Service was so so. The person when I checked in was very adequate and nice. However, when I went down to check out, there was no one at the counter. I could hear someone talking on the phone before the door at the counter, but that person really didn’t bother to come out. This is almost unacceptable for 3.5 star hotel. I will rate this hotel 3 stars very generously. 2.5 star should be an adequate one.

Going to local amusement parks so got a room, the hotel is ok.
The pool area is cutesy.
And the food is horrific! Dispicable. the shouldnt charge people for that $#@!, but they do.
augh it was awful.
Hard under cooked noodles, they didnt know the prices or side orders on thier own menu and I was really afraid to send it back, beacuse I KNOW what usually happens when you complain and send anything back.
if you stay over, just go on Unilocal and find a place that delivers

I don’t understand how this hotel is around $ 100 a night. There is no fridge or microwave (unless you request it), or bathtub or free breakfast.
Free wi-​fi, and indoor pool, and free parking.
The staff is really friendly, and the bed is pretty comfy. Modern style bathroom and a flat screen TV with N64.

This hotel deserves negative stars.
Stayed here for a wedding and a few of the guests had bed bugs! One of the guests brought some of the bed bug droppings down to the lobby to show them and another guest/​friend of mine found them at her house, presumably transfered back from the hotel.
Other negatives:
— Got here and waited 10 minutes for an elevator. When I finally got on, they said that the elevator was over the weight limit so a few of us had to get off. Then proceded to take 9 flights of stairs to my room only to find the 9^th floor door was locked. I had to walk down to the 8^th floor and wait another 5 minutes for an elevator to go up one flight.
–AC didn’t work very well. Set it to the coolest setting and it still wasn’t that cold.
–Really difficult to book a room for the wedding guest rate. I called a few times 3 months before the wedding date, only to be told that the rooms were sold out. Talked to the bride who saidt hey made a mistake. Then realized that if I called and asked for a specific person, they would be able to make the reservation. For some reason she was the only person who could see the rooms listed in the computer system. She was perplexed as I was as to why this was happening.

BED BUGS!!!
I stayed here this past weekend for a wedding. One of the people in our group found bed bugs in her room and brought them down to the lobby in a baggie. One of the other people from our group now has bed bugs in her home.

We stayed here one night after a wedding nearby. All I ask when I stay at a hotel is for it to provide a place for me to sleep without distraction. Unfortunately the Wyndham couldn’t even provide that.
The hotel has a motion sensor thermostat, which meant that even though we set the temperature in the low 60’s once we went to sleep the thermostat would reset to 72. It got so unbearably hot in the room that I was tempted in the middle of the night to get up and leave. It was awful — I just wanted to sleep!
When we told the clerk the next day she offered us free breakfast but neither of us wanted to spend another minute in that hotel. Stay far away.

Not nearly as bad as I had feared.
Room was satisfactory.
«Hotel» Food at the event I attended was fine. Not awesome — but perfectly good.
Check-​in/​out went smoothly.
They even have an indoor pool (wish I had known — I did not bring a swimsuit).
I stayed here for a corporate event, otherwise would not have picked this location.
Female bartender in «Blue» lounge was a doll.
Oh — a BIG thing — please fix: NASTY SMELL in lobby and elevator.