Aloft Mount Laurel

Hip hotel, with a down-​to-​earth staff that still maintains being efficient and pleasant.
Room was clean, with little signs of wear. Shower door had an inefficient design thus letting a good bit of water leak out. No big deal, but make sure you employee a doubled over towel at the entrance of the stall.
Pool was convenient and clean, if but a bit overly chlorinated.
Complementary internet was usable, but ultimately slow.
Overall, if you’re passing through our great state and need a rest from the road or visiting the aquarium and Philly for the weekend, I would recommend spending your nights here.

Looks chic and trendy.
Business atmosphere (especially in the lobby bar on Tuesday night and turns into a karaōke on Wednesday nights).
Grab bar: variety of snakes and drinks and fruits by the front desk for sale. Free coffee in the mornings.
Room (2 full size beds): just ok. Office feel with 2 desks, an extra long leather bench (not sure of the use or practicality) in between the desks, carpet wall, sharp angles. For me after a long day at work this room did not provide relaxation feel that I would prefer.
TV: mounted on the wall. Does not move to position for a comfy angle. Remote control dirty. Direct TV.
AC/​Heat: rather loud. Significant delay between thermostat and the unit.
Beds: I had a good night sleep. Found the full size bed to be a bit too short. No extra blanket readily available.
Shower: standing shower. 2 mounted containers: shampoo/​conditioner and shower gel. Soap from «Bliss»!!! Extra star for Bliss brand!
Coffee maker: old!!! Coffee packets look as they have been laying there for years.
Service: front desk and bar employees are friendly. I did ask for a room with one bed and was told that the reservation was made for 2 beds and my request was not granted. One star off for that.
I definitely would enjoy king size bed rather that 2 small full size beds.
Pool available. Gym available.
At the check in clerk issues a hand out of hotel amenities. Nice touch.
Aloft will not be my first choice for the next business trip. While I enjoyed the feel and amenities available, the room was not providing a relaxation feel.

Cool ambiance and vibe. Rooms are nice but the beds could be better. Reasonable price.

Second time staying here for work. Two night stay. No hot water the second day til 10:00p.m. No managers.
Very disappointed.

1. Very loud vent noises that I couldn’t sleep
2. Personally i like modern deco, but this place looks weird and cheap. Ex) closet with curtain closure?
3. Didn’t like their toiletry in shower. — TWO bottles same label all-​in-​one Shampoo and conditional but one looks clear blue and other one is creamy white. NO SOAP.
4. Bedding sheets were not done right.

A month ago I wrote a review about this hotel and was quite disappointed at what I took as a «don’t care» attitude towards it’s customers. The staff could’ve easily blown off our concerns. A few days after my posting I recieved an apology email from the hotel. Since then the Aloft has been more then accommodating to help make our wedding a happy affair. They could’ve easily just said sorry and moved on however, they have great. We honestly feel that our first encounter was an anomaly. Thank you for extending yourselves to make this right.

Stopped in to check out the WXYZ bar. The bar had a great look to it, but the bartender did not know how to make mixed drinks. That ruined us and we left… old fashioned is not shaken and caramel apple martinis are not made with apple juice. If you go here stick with beer or wine.

Located in a convenient and safe location if you’re traveling to the city. The hotel is super cute and modern. Didn’t experience issues with much noise, other than some teenagers in the hall. The king sized bed is beyond massive. Only issues I can see were: they only give you 2 towels (which is resolvable with a phone call) and the HVAC system is really inconsistent. It was turning on and off all night, and really interrupting sleep. The temperature did not stay consistent at all in the room.
That being said, I will (and am) staying here again.

Love love love this place. Stayed here after for a work event and so glad I did. Hats off to the staff for quick, thoughtful and courteous service. I’m a stickler for cleanliness and this place deserves 5 stars off this alone. Thanks again for a fantastic stay!

We’ve stayed in an Aloft before, and upon checking in here, that experience came rushing back to me. Aloft is designed to be super trendy and cool looking, I assume to appeal to a young, hip clientele. I think I may not be young or hip anymore.
Many of my complaints the last time remained true, which I guess is no surprise since these hotels are all identical.
–The furniture is cool looking but not that comfortable.
–They only give you two towels. Seriously. Two towels for two adults. They’re not even very nice towels. Small and thin.
–The shower has no soap and there are dispensers on the wall in the shower with body wash and shampoo. There’s no little bar of soap or other beauty products like shampoo. I don’t like using products that I don’t know, so would highly recommend bringing your own.
–The bed is horrendously uncomfortable. Or maybe it’s designed for people who are younger and don’t have back problems. But good lord.
–There was some weird gunk stuck on the carpet in our room.
One thing I will say is that these rooms are designed for people of the plugged in age, so I do appreciate the numerous outlets and the free wifi.
Overall, fine, passable, but not the most comfortable hotel we’ve ever stayed at. I think we will learn our lesson this time and probably not book with Aloft again. We value comfort over the cool factor.

Very nice and modern. We paid $ 110. A little overpriced compared to all the neighboring hotels.

As soon as myself and then fiancé (now husband) walked through the doors at the Aloft Mount Laurel for our wedding consultation, I knew instantly they’d be hosting our Halloween wedding. The hotel’s look and atmosphere were exactly what I was looking for and we booked shortly after our first visit. There were so many times the Aloft staff exceeded my expectations, as they hosted all aspects of my wedding (ceremony, reception, after party & accommodations), that I’ve lost count. Jenna, the event coordinator, and Linda, their group sales manager, and I must’ve collectively exchanged over 300 emails (I’m quite hands on) and they made things happen with urgency, courtesy and professionalism. I can’t tell you how many times I was approached at my wedding reception by guests asking, ‘how did you find this place?!’- I wouldn’t have had my wedding anywhere else. Thank you Jenna, Linda and the rest of the fabulous staff at the Aloft Mount Laurel!

I am presently in my second hotel floor room trying to get some work done but can’t due to ridiculously loud (and awful) karaōke blaring at earth shattering decibels. This is absurd. No issues with a loud nightclub but this is in the lobby and should not be so disruptive to hotel guests! I would give one star but for the courteous staff who pull it up to two stars.

Very nice, modern hotel in South Jersey. Great place to stay for a wedding. Bar downstairs with a Starbucks and a restaurant attached.

Fantastic hotel to crash for a couple of nights for a wedding.
Reminds of hotels over in Asia, compact rooms, but well appointed. Comfortable bed, plenty of outlets, and even free wifi!
Easy check in with SPG app, and keyless room entry with the app too. The ladies at the front desk were super sweet and fun. Bar and snack area in lobby, but didn’t check it out.
Be warned that the rooms that face Route 73 have a bit of noise coming from the road. I was on the 6^th floor and could hear the big trucks and their air brakes.
Great place!

Stayed at Aloft on June 19^th and 20^th because it was my reception venue and let me tell you, it was great. First, the entire place is modern and edgy, so it has this cool vibe as soon as you walk in.
The actual hotel rooms were just as cool and really take things differently. They aren’t like any hotel I’ve ever stayed in which was really awesome. Oh and a random perk: they have shampoo/​conditioner and body wash dispensers in the shower walls so you don’t have to worry about those tiny little sample bottles found else where!
Besides the room, the front desk staff was friendly and the WXYZ bar was really cool. Moving on to the reception space… it’s remarkable! Definitely a sight to see in person! Linda was great to work with, she made sure my block of rooms were set to go and Jenna was an awesome event coordinator. Can’t wait to return!

Good, clean setup with an overall modern feel that involved a color scheme that kept the room feeling warm and welcoming. We attended an event that was being hosted by the county here, and enjoyed the whole experience. From the moment we stepped into the door the place was well put together, the bathroom’s immaculate — good choice of venue.

The concept behind this place is actually pretty good. Very stylized, cozy rooms which would be great for somebody who needs a place to crash for a night. However, lack of service and basic maintenance prevents me from giving 3 or 4 stars which this place could easily earn with their setup and location.
Upon arriving at my room, it was set to 60 degrees (in February) and obviously quite cold. I set the thermostat to heat, on, and 72 degrees and began to unpack. Ten minutes later, it was still blowing cold air. I had dinner reservations, so I headed downstairs to talk to lobby staff about issue. I was basically brushed off. «Oh well they take a while to warm up.»
I was doubtful about that, and even so, when arriving to your room you should not walk into cold and have to wait for it to heat up. But alas, I had dinner reservations and a pretty lady waiting, so I took off and returned two or so hours later to a room that had now dropped to 55 degrees.
We packed our bags and lobby staff told us «Oh, well, it must be broken. We’ll tell maintenance.» Then I was given a key to a room on another floor. There was no apology or seeking to make things right beyond what is the minimum required.
I don’t blame the staff themselves; they obviously aren’t properly trained. Regarding the rooms themselves, both had numerous marks on carpets, walls, and ceilings. Aloft: you better wake up. You have a great concept and setup, just get the basic things right. They may seem small, but they make up the overall experience and turn a 4 into a 2.

My girlfriends and I just wanted a faux/​mini getaway, and I have to tell you, Aloft Mount Laurel has just enough swank chic to fit that bill. SPG Hotels provide a gateway to fun, breezy-​feeling times and you sense that as soon as you enter the lobby. It’s a fun little haven of sorts that you’d never expect when you turn off 38. I mean, it kinda seems like it’s mod in the middle of nowhere, but it works …
As long as you’re on a higher floor when the Bat Mitzvah you weren’t lucky enough to be a part of gets cranking past midnight. I mean, MAZEL!
Seriously though. We stayed on the third floor, and the boom-​boom sounded like it was just next door for the better part of our night. Somebody needs to sound proof that piece. There were also weird echo-​y pockets in our room that kind of cheapened the atmosphere.
But oh, the atmosphere. It’s so fun in those rooms. Very Euro-​inspired, clean but color-​filled lines throughout. A lot of high-​gloss sheens to things, simple textures and comfort. I instantly felt like my massage from earlier in the day (get it Massage Envy!) met its happy partner as soon as I settled in.
But like I said – it’s quite Euro, so don’t go looking for a big closet. In fact, there was no closet per se; think open shelves and minimalism. Yeah, this is your reminder to pack Holly Golightly. Bring those fun, non-​ironables that you can just throw on and layer and switch up with minimal fuss. The bathroom had a cool sliding door that was very modern and added just the right bit of visual privacy – but again with the sound proofing fails. All the accoutrements are mini – fridge, tea/​coffee pot, soap bars, lotions, pillow count (well the pillows themselves weren’t mini, but there weren’t very many), but the quality is quite as it should be.
The staff, for the most part, were pleasant and readily available. Again, this was only one night for us so it’s not like we got to know them King and I style. Still, we were greeted quickly; HOWEVER, there was some mixup with the reservations and pre-​charges/​holds that weren’t explained well enough for my friends. It resulted in some confusion that was eventually resolved, but it didn’t set a good impression. You want to know that you’re special and in my past experiences, SPG ALWAYS does an amazing job at this – regardless of whether you’re a frequent visitor or just passing through, and I felt like we got dismissed a little too breezily. The same could also be said for the housekeeping staff who answered our request for 1 full set of fresh towels with 3 hand towels and a blank stare.
Overall though, the location is pretty great. Not so much the view, but the location is near lots of great spots. You can even get room service from the restaurant next door, which has pretty good fare, and there’s a drive-​thru Starbucks just across the parking lot. You can walk there, but I mention the drive-​thru because it’s such an oasis of sorts when you’re up North. I digress … per usual …
The room was clean, spacious and very relaxing and comfortable. It also had plenty of outlets, which I thought was delightfully un-​Euro of them and awesome.
Overall, it was a really great place to escape for a day; definitely worth the treat to oneself and I look forward to venturing to more Alofts in the future!

Like others stated this is a very European style hotel. This is OK for a single or couple but I would never stay here with more than two people or children. They try to be trendy with the décor but this place has a bit of a cheap feel to it. I felt like it is a cross between a hotel and a motel and I was expecting something higher end than what we got. Furniture is all made of cheap material. It looks much cheaper in person than in the photos. The rooms are very small with hardly any closet space and a very low bed. I have an Ikea bed at home and I think my Ikea bed is more comfortable than the bed we had here. And they are very stingy on the pillows.
As for the bathroom there is little privacy. The shower has a glass wall and door. I get that they are trying to be trendy but if I were staying with anyone other than my boyfriend I would have been really bothered by others seeing my naked *ss in the shower. No locks on the bathroom with a pointless sliding glass door that I nearly stumbled into while trying to find a light.
Our room was very dark at night. There are no lights on the nightstand and the built in light in the headboard wasn’t working so it was really annoying trying to find the light switch by the door in pitch blackness.
The heat and a/​c for the rooms is a motel style a/​c unit. It gets rather noisy while running and whenever it goes on it first blows out cool air and blows it to one side of the bed which I made the bf sleep on. When it is January we don’t need something blowing out cool air.
The lounge and bar downstairs is cute and trendy. I’ve had some work happy hours here. Overall I like this place for networking happy hours but am not a fan of the rooms.