Mt Ephraim Chrysler Dodge Ram

Negative stars would be more accurate. I wouldnt even refer my worse enemy here. Went in April 18, left same day with a car… temp tags expire, no funding. One month past expired temp tags, still no funding. Go in to find out original salesman screwed up all paperwork, and QUIT! Now they tell me my credit is inadequate… maybe thats because they have been running non-​stop for 2 months. They tell me I had an approval but the lender wanted cash down payment. I gave the original guy $ 2,500 from our wedding fund, now its MIA… they refused to do anything, all I was given as an option was to get a cosigner for a car I’ve had for 2 months. I told them to give me my trade back… oh thats a problem now too, they sold it to another dealer. Definitely a terrible company. Do not waste your time.

I would not trust this dealership to repair my son’s tricycle. Bought a new Jeep Grand Cherokee and as luck would have it, had a minor crash. My body shop had to subcontract the air conditioning recharge and made arrangements to have me drop off the vehicle. I had a gotten a quote from my dealer (in Burlington, NJ) to have the system recharged, and there price was $ 365.00. I don’t understand – but Mt. Ephraim’s price was $ 605.00. In addition to an overinflated price for service, they didn’t do the work until late in the afternoon, which meant my car spent the night in their dealership. This is a terrible dealership and I would not go there. I would walk before I bought a car or had one serviced there. End of story.

Unless you dislike solid service, picking Cherry Hill over Mt. Ephraim is a mistake that will cost you… for the next 48 – 72 months!
I worked with Sergio, who after a bit of posturing was able to get me a price that was fair (without an experience that made me feel like I tongue kissed a 3 toothed street urchin).
I arrived moderately late yet they stayed after shift like champs — the finance guy went to work like Fred Savage in «The Wizard» attempting to meet my number. What I appreciate is that they tried multiple paths to bring me to a figure that I wanted.
They also did solid post service work — you know what you are dealing with once they have your money.
Not all is great — The website advertisements are completely untrustworthy and predatory; you will need to be born on the 4^th of July in Belarus on leap-​year to actually qualify for those prices. The tele-​salesmen are also pretty useless — regardless of what they say, don’t trust them as they are powerless and uninformed. They exist ONLY to get you on the lot.
In the land of the blind, the one-​eyed dealer is king. Overall I am satisfied.

I bought my very first car from Mt. Ephraim Chrysler Dodge and I could not have asked for a better customer experience. The sales people were friendly, polite, and knowledgeable, and I was able to get the car I wanted, plus all the features I was looking for. They answered all of my questions and made the entire process easy and convenient for me. I love my car and everything about it, and I will definitely be a returning customer to Mt. Ephraim!