Quintessence Audio Ltd

Wow. What a great afternoon I just spent with Mick at Quintessence Audio on Dempster in Morton Grove… Don’t worry, it’s not that far out. It’s just a few blocks from Skokie. In fact, it’s conveniently located just west of 94 two blocks and on the south side of the street.
I drove out there because I had had been to Audio Consultants three times to try to resolve the issue with my rare and wonderful Polysonics audio speakers, as well as Guitarworks in Evanston. No one at either shop seemed very interested in assisting me. The guys at Audio Consultants just wanted me to buy a new system, which I wasn’t ready to buy.
So I called ahead and spoke with Mick, who was helpful and offered to take a look at my connector for me, to see if he could resolve the issue with my speaker malfunctioning. Not only did he solve my problem quite quickly and not charge me a dime, but he also happily demonstrated his high-​end audio speakers to me. I have to say I’ve never heard better speakers. It truly sounded like the musicians were there with me in the room.
They carry many brands, such as Audio Research, Sonus Faber, Clearaudio,
Magico, etc.
Mick even does a bit of consulting, and can come out to your place and offer suggestions as to how to improve your music listening experience.
Old fashioned good customer service. Thank you!

I agree with Dr Charles on this one — I have come into their store many times. I have only bought some very inexpensive thing and yet they treat me terrific. They have spent time and let me listen to a large array of equipment. This store is first class and first rate — I only hope to do business with them