Pro Appliance Installation

Horrible experience. They did nothing, didn’t even plug in my fridge, didn’t even leave me a message that they couldn’t install and therefore all my food spoiled. When I called to ask why they didn’t let me know what they needed or let me know it wasn’t installed– I was blamed — I should have had my contractor build a casing ahead of time. I don’t buy refrigerators everyday — last thing I need to feel is blamed when no one even let me know what was going on. Goodbye to $ 400 worth of food, worst customer service I ever experienced!

This company is very professional, courtesy and extremely helpful. I had an issue with my subzero appliance and called for service to help move and replace the built in refrigerator. Instead of simply doing the job and making money they walked me through a different way of making the repair without having to do a lot of work. They spent a few phone calls with me and my contractor and looked at pictures of what we were trying to accomplish. They did that because they wanted to help. Rate to find that.

Paul and Cedric did an amazing job installing our new cooktop with customized trim kit and installing a new oven, microwave and trim kit. They were always on time, polite, engaging, informative, and professional. They finished work is perfect and they cleaned everything completely before they left. Couldn’t be happier.

Rick and Jose did such a great job. They came to install a dishwasher, and when the job was 90% done, realized that the dishwasher I bought was defective. Fortunately, I had another brand new dishwasher in the other unit, so they stayed late and installed that one instead without charging me extra.
Highly recommended, they really do their best to treat your home like their own!

I bought new kitchen appliances and Pro Appliance was the group that did the installation. They were on time, professional and helpful. I had Brian and Dan, they worked hard to get the appliances in correctly and working perfectly. More over, they went out of their way to suggest a fix for a small problem we had and went ahead and fixed it even though it had nothing to do with the actual installation. I was so happy with their service. Brian and Dan were really fantastic. I highly recommend.

I highly recommend Pro Appliance. Mike and Brian are knowledgeable, professional, on time, friendly and go the extra yard for a very reasonable price. We have a complicated work in progress in our revamped kitchen and they untangled the knots, facilitating our journey. Don’t look any further if you are purchasing appliances that do not include installation. They are a one stop shop.

I bought my parents a new Kitchenaid stove for Christmas, but since I bought it direct from Whirlpool, installation was not included. Working with PAI was so easy (thank you, Sina). They arrived exactly when they promised, the installation was quick and professional and the price was right. I highly recommend this company.

Paul from Pro Appliances came down to install the Kitchen Appliances package i had purchased from Grand Appliances and TV, Chicago. I was a bit weary of installers /​contractors as the past experiences have been «interesting». However, Paul is very Professional and consummate professional who took care of every minute details. The install was not easy, the old microwave had a non-​standard install and it took a while to remove it, then Dishwasher needed to be coaxed in due to another extended pipe, the Gas range had the line redone. He did all of that with a smile, never complained and he only charged us very reasonable price for the extra valves and pipes that were needed. Above all, he said, «Don’t worry about the 30 days workmanship warranty on the work order, it is my work and I stand by it even after 30 days», It was refreshing to work with a contractor who does not nickel and dime you and also is willing to stand by the work. I would highly recommend him to anyone who needs an install of the appliances. Hats off to Grant as well for sending Pro installers !