Bounce U

This was our 3^rd time attending a party at a bounce U facility, first two time at the paramus location. One of them being my sons birthday party. I will definitely have to say this location was a much better experience than the paramus location. The hosts were friendly and interacted with the kids, it wasn’t just a place for the kids to jump around. I thought that was very important for them to have fun.

Looking for a fun to-​do with my daughter. Was not disappointed.
Signed up for the Preschool Playdate, only one other child showed up with adults chaperones (who had socks). However, the attendant, Alexa, was extremely attentive to my daughter. They bounced, climbed, and went down slides together. She took a liking to my daughter, and vice versa. Everywhere she wanted to go, Alexa followed. She was cooperative, caring and is the biggest reason I will be going back again.
For $ 9.00 and 90 minutes, you get a lot. Thank goodness my daughter crapped out after 70. There are two large rooms with inflatables (for being used as much as they are, they were in pretty decent shape), and she could not decide where to stay. Again, for just playing with Alexa, she was very, very content.
Will be going back.

Maybe I was just in a good mood, or am I getting used to kids parties?!
The girls really kept a good eye on the kids and even fixed a couple of kid tiffs. Things moved quickly and the music was better than usual.
Party service was okay. The young lady serving the party was really working hard to keep the kids happy.
All in all a little bit better than other kids places. It was clean and in good shape.

Let me preface this review by saying that I hate all kids’ birthday parties, including those thrown for my own children. Little monsters running around everywhere, drooling all over themselves and each other, and finding every reason on the planet to fight with one another when they don’t get their way. And then you introduce these enormous, air-​inflated contraptions. Oh yeah, then it really gets good. Now you have kids and adults all running and jumping and bouncing around in a total state of chaos and mayhem. All of this might be bearable if there were some alcohol for the parents, but alas, the stiffest thing they serve here are Airheads. (And I don’t just mean the people working here.)
Oh, I kid! I kid! It’s not that unbearable. (But it’s close.)
I have been to more parties at Bounce U than I could possibly count. I have run around this place sweating my proverbial balls off chasing children, rescuing children, and even hunting down lost children in this god-​forsaken, modern day hell on earth. But it is what it is. And kids f*cking LOVE IT here. And since it’s technically supposed to be all about the kids, well, then we parents just have to suck it up and make the most of it.
Ani S. is not that far off in her review, though 1-​star seems quite punitive when you compare Bounce U to the many other god-​awful kids’ party joints in NJ. Bounce U is actually organized a lot better than many similar places, and over the years they seem to have improved their services considerably.
While yes, duct tape is indeed used at times to plug leaks in these mammoth inflatables, it’s actually pretty effective. And as an owner of a mini «bounce house» at home, springing a few small leaks is normal. At the end of the day, they all stay inflated and there’s zero chance of any kids getting hurt because the bouncy houses are leaking air.
I also think they put more into private parties than these «free play» open house events that they sometimes offer. I mean, they damn sure better put more into it. Parents are spending serious coin to host a party at Bounce U. You won’t find balls and pucks and other pieces missing if you throw a private party. There’s too much at stake for Bounce U to screw up a party — especially given how many kids want to come back here year after year for their next party.
As for cleanliness, well… it’s not like there are pools of saliva and feces at the bottom of each slide. I have no idea just how much they wipe these things down after each party — I imagine very little — but I don’t find Bounce U to be any less clean than you could possibly expect from a place like this. That said, bring along the Purell. Lots of it.
I like the assembly line configuration of Bounce U. One giant bounce room. Then another. Then into the party room for pizza and cake. Bada bing, bada boom. Happy kids. Happy wife. Happy life. It could be worse. It could be far worse. It could be… Chuck E. Cheese! (ack)
As I said before, there’s a reason why we get invited to countless Bounce U parties every year: kids LOVE this sh*t. One of these days I’ll remember to bring my flask and things will be just fine.
Extra points for Amy, our Master of Ceremonies, last Saturday afternoon. She did a great job and so did her crew. My wife will be back, but not me.

Attendants with poor attitudes, bad service, dilapidated bounce houses, and inappropriate for some ages.
Another snowy day in NJ had me searching for a new indoor playspot for my toddler. I found this on Unilocal,but without any prior reviews. I had no idea what to expect, so checked the website for an open play time. I found a Preschool Playdate for children under 6 on Thursday morning and headed over.
PRICING:
Admission is $ 9 per child, regardless of age. No discounts for multiple children, although you can buy a pass for use on multiple visits.
They do not check age, height or ability here. The only requirement is that the child must be able to walk to play.
OFFERINGS:
Inflatable obstacle courses that are held together by duct tape
Giant climb up and slide options
Inflatable basketball courts with NO BALLS to play the game!
Inflatable playyards with nothing to do within.
Air Hockey table with no puck.
Most of these offerings are NOT appropriate for children under 6 as they are too steep, too high, or just too dangerous for children this age.
Also– 6yos and young walkers should never be in an open play environment like this together!
STAFF:
Careless. rude and no interest in anything. There were three on duty during the open play. They did not pay attention to the children or the parents and did not speak to any of the guests.
They watched and offered no assistance as we looked for balls to play basketball and the puck for air hockey. They did not offer assistance or advice as to which areas were best for certain age groups and did not enforce any of the rules when some children broke the rules. Instead they chatted amongst themselves in a corner, half hidden by the bouncehouses or no where to be found.
OVERALL:
Horrible! I will not be back and would not recommend!

Written today to management for the horrible conditions at their facility:
At your Marlboro Bounce U, wherein I have visited plenty of times before with my two children, you had only three staff members available in the bounce room with a packed group of children under 6 years old.
What was most disturbing was the fact that one of your male staff members was barely coherent. He was asleep, dozing off and looked quite hung over. Maybe he was sick or maybe he was under the weather, but it does not excuse the fact that he was rude and unable to help and participate with children. His behavior was completely out of line for someone who was considered to be actively watching for the safety and well being of children.
But — I tried to bring this up to you but as management you were late, not opening until 10:11am, instead of 10:00am, and without apology. Sadly this is apart of the Marlboro Bounce U culture, and staff learn how to behave directly from management — obviously sales is more important than safety.
This facility has gone completely downhill, dirty floors, untrained staff, and unsafe conditions.