Men’s Wearhouse and Tux

My husband and I are very busy, so we met at the store right after work to get him a suit for my 30 year high school reunion. They had a buy 1 get 1 free (of everything in the store.) He is a very hard to fit man; large, not «tall.» We both hate shopping for him. He is usually quite grouchy after work too. Tyler made the experience enjoyable. Yes, didn’t think it could be enjoyable, but my husband and I stood there and Tyler did all the work. We felt like we were «rich and famous.» LOL We bought two of everything (hangers, tailoring, ties, shirts, socks) in addition to two suits. Our bill was $ 800. My husband said he was so comfortable all night wearing the suit, it fit so well. Tyler, the Asst. Store Manager is an expert and I can’t thank him enough! Two weeks ago, my brother and sister-​in-​law went there and bought two entire suit’s as well. They too enjoyed their experience. (They don’t «yelp» so I thought I’d let you know.) My bro is a hard man to fit as well.

I was a bit wary based on the ranged of reviews, but I stopped here on the way north to SJ to hit my normal big and tall places. I ran into Chris Spear who was outstanding from start to finish. I was in gym shorts and a t-​shirt looking for new work clothes, and he took great care of me, was attentive, and professional. I will be going back for sure and likely making an appointment with Chris as I really liked him. I am sure this kind of thing is hit and miss but Chris’s customer service made this a homerun for me. I picked my stuff up and one of the coats was too small and I did not even have to say anything. Chris was on it immediately getting a replacement for me at no extra charge. Good stuff.

Did a wonderful job! Very helpful and friendly! My son looked Stunning! Thank you for the great service!

This place is ridiculous. If it was worth my time, I would leave a longer review but they suck so bad at everything that I feel like part of my life was wasted. I will never ever ever go back nor will I ever recommend them to anyone for coming generations.

Ok I am a cheapo and this place definitely has some really nice suits for those who can afford it. The quality is nice and you can tell.
My buddy and I came here looking at suits and the person that greeted us was really nice. He informed us where we could find our sizes since when we walked in we ended up in the B&T section…
Anyways, he pointed out some suits with the fit we were looking for. He took the time to show us how they compared to each other. Although he was helping multiple people, he came back and checked on us.
The place itself is big and has a large selection of brands and colors. I was looking for one specific common color but they only had about 5 suits in my size in the color I wanted. I wished they had more of the basics; black, gray, etc.
Again, pricing is high. The average «nice» suite will range from 300 – 600 dollars. If you have the money then you know you are getting quality.

Hello,
I’ve gone in a few different times now. My last two visits were to set up tuxedos for my wedding for myself and my groomsman. The man who was dealing with that was the most impossible people I’ve had to work with. All I wanted to do was change the tuxedos to save my groomsmen some money but, he first told me that no matter what I did, the price was going to be the same. Not the case, I ended saving $ 50 per person by being persistent with this gentlemen. Now, I understand salesmen, and I understand price breaks, but he continued to give me BS about how changing the tuxedos wouldn’t change the price. Then he started telling me it will hardly change the price. Then another gentlemen told me it will change the price. By the end of it, the price was much lower. That being said, I’m still considering making the inconvenient drive up to Selix just so I don’t have to deal with this guy again. Frankly, I don’t mind canceling my 10 person party. I don’t appreciate being talked to like an uneducated individual. This guy was quite pushy, arrogant and incredibly unpleasant.

First I’d like to say the suits looked pretty nice. Not going to lie, Looked pretty damn good in my 800 $ suit, now for the REVIEW!
When we walked in it seemed pretty slow, we looked around for about a few minutes before someone came and took my measurement and directed us to the general area for my size. He later came with a consultant to help out with what I was looking for. Around this point it started to get pretty busy, but the only person who seemed to be working was our consultant, he was running around back and forth trying to help out all the customers while 2 – 3 airheads were standing around… not sure why they were fixing clothes when the store seemed spotless instead of helping customers.
IT was pretty obvious we wanted to buy something, I would have expected a LITTLE more hustle, especially if they are paid off any commission.
HOWEVER, our assistant Nicolas Williams was actually the manager and once things began to settle in, he was great. He helped with all the sizes, gave suggestions, asked a lot of questions, was very personal. He sped up the ordering process, pushed us in the right direction, the whole 9 yards. Basically, what you would expect from a good salesperson. He did go a bit above and beyond explaining the whole process, giving us some «extra» savings, and getting us to buy more.
I really want to thank Nick for being awesome in the stretch. He’s young, attends San Jose State, and most likely has a positive career ahead of himself.
I’d like to make it clear that I would give Nick a 5 star review and the store overall a 3 star (only based off the 3 other airheads), it was still pretty clean and everything. In total 4 stars, would I come again? Sure, but I would look for Nick!

Two experiences going to men’s warehouse on chochrane.
I’ve been to the one off Almaden many times, have been helped great and have had excellent service. I live in Gilroy and decided to try out the one on Cochran.
The first time I went in with my son to get the suit, I had to ask multiple times to get help, even though they were chatting behind the counter not doing anything work related. The guy that helped us after asking three times with a guy named Scott. He was extremely rude and felt like he didn’t want to be at work at all. After 45 minutes of trying on suits I was told the The jacket couldn’t be altered. After going back-​and-​forth for a few minutes I decided just to accept it and hope my son would grow into the sleeves.
Second
My wife with with two small children went in to try to get the pants let out on the legs of the same suit. And again the same guy, Scott was there. Totally rude again! Seriously your only job is to help people try on clothes… instead you act like a freaking schmuck. Damn lazy.
We will never go back there because of the crappy service. I hope he is fired.

We’ve been pretty fortunate with this Men’s wearhouse! Our initial consultaion was pleasant and easy going and subsequent visits to the store have gone well. Everytime we contact them (either by phone or in person, they are really nice). We’ve had to deal work with a lot of vendors for our wedding and I have to say… these guys were pretty easygoing and friendly to work with (as compared to others). Most recently, I worked with William on the phone. He was pretty calming with my many questions and efficient! I’d never been to a men’s wearhouse before we started getting ready for our event… but we’ll be back to get some regular suits!

My fiancée set up an appointment here for us to «try on» tuxedos to pick out colors/​style for our upcoming wedding. I say «try on» because you don’t actually try anything on — actually they have VERY few of the styles in stock to even visualize. This is probably OK for a prom, but for a wedding I think it is very important to have the selections in stock to get a good visualization of what you are getting.
We walked in and was awkwardly greeted by an equally awkward sales rep. I apologize to you mr. sales rep if you read this, because I’m sure you are a great guy — just a little awkward. The whole process was a bit chaotic, and he really didn’t have a sense of organization to help us filter out what we wanted and what we didnt want. We had 3 tux options — only one of which had a jacket in stock to try on. The color swatches were dirty and well handled. I could go on and on, but it is just my opinion that this is not the place for a wedding tuxedo rental.
My biggest complaint? NOTHING TO TRY ON. People are visual — keep the vests/​jackets your rent in stock to try on. Other shops do.
Pro — they are nationwide, so if you have groomsmen from out of town it is easy for them to get their tuxedos.
Price — $ 149 per person per rental.
Meh.

This store in general is no different than other Men Warehouse stores. However, the manager is not customer focused and appears to be annoyed when servicing you.

I wanted to just say the mens wearhouse and espcially the new operations manager John C were the best. I didn’t have my discount coupon and they worked with me to get my discounts, the fittings for all our groomsman was easy– 3 of the 5 lived out of state and we got the free suit offer and wasn’t pressured to purchase a higher priced item– and the suit we picked is fabulous and my wedding day men will be looking wonderful. THANK YOU JOHN C and the whole gang at the MW in Morgan Hill.