Harbor Freight Tools

Nice hours
Good selection of tools and items needed for home and work
Clean store
Friendly and helpful staff
Always get a good deal for tools abd home equipment as well
Will be back
Almost always a sale going on…
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Hours on Unilocal say they don’t open until 9am, and I arrived at 8:30 they are open for business,

I have placed 4 phone calls to Harbor Freight Tools parts support only to find out that they do not support replacement parts for their Plate Compactor. The drive belts wear out. They should have drive belts afterall the machine costs in excess of $ 500 and will not operate without them. Their customer support phone system is totally inadequate to handle the call volumes they recieve and often times you are hung up on. I spent 1 hour only to find out they don’t have the part.

Organized and clean. Associate Valerie was very helpful and nice. She offered ways to receive our free merchandise with coupons and was very patient. Plus she showed us where we can get our free items.

I usually never have a problem with this store always get my tools here. Anyway came in to get a potato cutter and I checked into Unilocal and it gave me a free flash light I showed it to them and they refused to give me one because they was no code or some shit like that the cahier was like I can’t do nothing because there is no code it seemed like she didn’t want to help since it was 5 mons before closing and the manager was right there. He just blew off the while situation and walked outside do better harbor freight. …

Clean, good prices and well organized. Easy to navigate and helpful employees. I nod my head

Harbor Freight! NEVER AGAIN! I went into this store 3 days ago to purchase a water pressure washer for the dog kennels. I saw the exact one I wanted to buy on a clearance rack and was marked down and labeled open box, but when i looked insde I can see it was used and still had soap in the dispenser, so I avoided it and bought a brand new one just in case. They sent me a coupon in the mail for 20% off. So I used it and purchased it. The cashier says «I have 9 days to return it to avoid a 20% re-​stocking fee.» I said «OK, lets hope I don’t have to return it.»
I take it home and I swear it was like using a pencil eraser to get the dirt off the ground. It was a crazy long time, my arms hurt from keeping it 3 inches off the ground for more preassure and I think I wasted more water then the old traditional way of scrubbing and rinsing.
So, yesterday, I took back the power washer and had a receipt, etc. and the lady said that I would be charged a 20% re-​stocking fee. I replied to the lady and said the other person said 9 days to avoid a re-​stocking fee. She tells me that she might of said 90 days to avoid a re-​stocking fee. I might be old and fat but I am not deaf! So, I asked her what happens after 90 days. She says that I can’t return it after 90 days. So I said, how can you charge me a 20% re-​stocking fee after 90 days if I can’t return it after 90 days? DEEERRR! I know that lady said 9 days. So to avoid high blood pressure they got me for $ 13. Then it dawned on me. No other store that believes in their products would ever charge this 20% unless they know their products are pure CRAP and this is the only way to keep the doors open by charging customer this 20%. NEVER AGAIN will I enter this made in china cheap swap meet product of a store. Went up the street to Lowes and bought a real power pressure washer and did the job in no time.

I don’t usually write reviews for hardware stores, but they REALLY impressed me today. I went in a for a Christmas gift but didn’t know where to go. I ask but was sent to the wrong isle — Joe, one of the associates, saw that I was obviously looking without success for my item and approached me while he was putting some things away. He showed me where to go and answered my additional questions. As I walked through the store just looking around, I saw him doing the same with other customers and even offering additional information. He acted as an expert and was looking for people to help. Definitely a great experience because of him — while I also dealt with the retail manager and had some concerns with him, Joe made the experience a 5 all the way :)

This place is the best, yeah it’s really cheap but I won’t spend hundreds of dollars on a tool I will only use once or twice a year. The store is always clean and in order. They give you 20% off in almost everything with the coupon you get in the mail, plus always something free, flashlight, scissors, etc. with your purchase.
I’ve purchased about 50 products from them and never had an issue, they do offer extended warranty if you want your tools to be covered in case they brake.
I would recommend this store if you are looking to save money on tools you don’t use everyday. They Do Not sell heavy duty hundreds of dollars tools, yeah you get what you pay for, but in this economy who doesn’t want to save money?

Today was my first visit in the store and I really liked it. It was a coupon ad that came to my house that lead me there. They had a really good sale on blood pressure machines. $ 13.99 with coupon! The store is large, bright and very eclectic in terms of merchandise. I would not expect a hardware store to sell medical equipment. There are a LOT of good deals. Everything was on sale or priced very cheap. They also issue a LOT of coupons. I got a free battery tester for using the 20% off coupon!

This store has lots of tools, gadgets, gizmos, etc. They do have a nice, wide variety of items and the store is kept clean. Sometimes it’s hard to find smaller items, but when you can find an employee on the floor, they are more than happy to help you find what you’re looking for. The prices are pretty good, but some of the stuff really embraces the concept of «You Get What You Pay For.»
Sometimes the store smells a bit odd, but I’m not sure if it’s the store/​products or some of the shoppers.

Your Moreno Valley store over charged on our purchase Sunday 8−19−12. They say credit can not be issued without us returning to the store. That is a 40 mile round trip. The gas will eat up the credit. We are very disappointed in your service and lack of any effort to correct this mistake on your part.