Goodwill

Hi. I went to the Moreno Valley Goodwill Store location on October 19 2015. The experience was outrageous. All the halloween prices were too overpriced for the good will that the thrift store promotes. This location is in a low-​income area, which still shouldn’t excuse their prices since the items were donated anyways, however, it is a place for people to easily afford items such as clothes and living necessities. The prices seem to be advocating high-​end botique which it is not – it is a thrift store designed to help people who really need the extra aid in their community.
The manager at night allowed the item I was interested in buying to be retagged as black instead of blue it originally was (blue was the color of the week). In outside stores, incorrectly marked items are still given to the costumer but the manager would still refuse and said she could reprice the items at anytime. This was unfair and wrong for this to be allowed. I will never shop at any goodwills again nor donate there since the business profits greatly with people’s good intentions. And I will ask my friends and family to do the same. Also, I’ll reccomend people not volunteer there. It feels drastic too say but their way of business disgusts me.
Thank you for reading.

The clerk will not sell any children’s dress size 10 – 16 for the children’s dress price. She insists that it’s an adult dress so the store can get an extra $ 4. Sorry, chick, not worth it. These are used clothes, and nothing is organized so I have to pick through everything to find anything. If I’ve done all the grunt work, why wouldn’t you want to make the sale? Bad business trying to jack up the price at the cash register. You could also use some help on interpersonal skills, lady.

Bunch of lazy mofos working in the back. Tried to donate some old textbooks, showed up at 6:48 and was told «we actually stopped taking donations at 7:00»
Me: ok well it’s 6:48 smh
Worker: well we tomorrow at … Whatever time he said.
Why are almost all of my bad ratings coming from moval?

salvation army for life!!!

the prices are good, its clean, but way too many clothes for my taste. im a knick knack and home décor fan. not enough of that here.

I was having a 1950’s themed party to attend to for work a while back and I didn’t want to spend a whole lot of cash so I decided to come here. As soon as I walk in I am greeted and i am told the sale color which I had no clue what she meant but I nodded. I make my way around and there’s so many clothes I had no clue where to begin. I started to feel overwhelmed. Everything was color coordinated and neat but this theme for the party was harder to shop for than I thought. Then the cashier who greeted me «Natalie» came over and asked if I needed any help. She then explained what the sale color meant, asked me what color and styles I liked, for my sizes and preference in jeans or skirts and from there she put together a beautiful outfit. A high waisted fit red skirt and a polka dot blouse. She was very friendly and patient and answered all of my questions outstanding customer service! I don’t see that anymore in anyone.
The only downside to this place was that she was the only person on the sales floor and she had to attend to a whole stores needs. She was working the register, answering phone calls, receiving bags of donations, showing jewlery even I was overwhelmed with everything that was going on. Where are the other employees? She handled it all very well though. Very friendly and patient, never became annoyed she apologized to me for the wait (which wasn’t very long) but I felt appreciated and that my time to her was valuable. Very happy with the service there.

Typical Goodwill store. A lot of junk but there are quality items if you scrounge through everything. I needed a suit for a costume party and got slacks, sport coat, and button up shirt for $ 22.
I also found some Levi’s and a very nice jacket while browsing the racks. Should have grabbed them.
The lighting could have been better, that’s really the only fault I could find.

A very small Goodwill, and it’s a really weird one. It felt eerie going in. The lighting is dim and the place is deserted. I wondered to myself if it was haunted or something, or maybe the place was closing down. The store was clean, and what little there was was about 90% clothes, but nothing unusual or special, just jeans & t-​shirts. I did see a rack of cute women’s shoes. Oddly enough, they sell chips and beverages??? Have never seen that. They don’t have any of the Target markdown housewares & linens that are typically at Goodwill stores in OC.
There’s some furniture that honestly? Looks like it should have been burned instead of donated. A few sheets and blankets. A few racks of home and miscellaneous items. The things I found weren’t anything cool or special or cute or vintage. Ugly vases, plain glassware, a smattering of coffee cups and picture frames. No books, CD’s, kids’ stuff. If you are looking for clothes, okay. Stained and greasy furniture, (probably with bedbugs), they got you covered! But for anything else, don’t waste your time.
Sorry Goodwill… I hate to leave a bad review because it is totally not the staff’s fault. They did greet me when I entered. I think it’s just the area and what donations they get. Considering how many people in this city have their junk constantly outside of their house in a perpetual week long yard sale, I am guessing that donations are hard to come by.