Crunch

I have been a member of Crunch of M.V. for more than two years. Since then I have lost more than 22 pounds of body fat, 5 inches off of my waist line and have gain 16 pounds of muscle. I atrribute my success to Johnathan (my original personal trainer), and Monique my current personal trainer. They are both outstanding trainers and to me they are «super stars» in their own right. Also, Crunch offers everything I need such as the «hydro massage», yoga & Zumba, lockers and showers. The entire facility is always clean and the staff is very «people friendly». Thank you Crunch of Moreno Valley!
Arturo

I joined Crunch Fitness after leaving LA Fitness, being a member there for just over 5 years. Crunch is clean, well maintained, and I get a great workout. It’s usually not very crowded around noon time when I usually go. The staff is very friendly and nice as well, which is a plus. My thanks to David, Jason and Sal for running a gym the way it should be run.

I like to go early and get my workout which is great because hardly anyone there at 530 am. machines for most part working not like other franchise gyms. and when broken fixed quickly. Staff is mostly pleasant and friendly… there is one who likes to talk to her friends and not welcome members but for the price doesn’t bother me.

Come into this location. David hooked me up with an amazing deal to start which is gonna help me towards my goal of 50lbs…

I’m placing 1 star because I can’t give them 0 stars. These guys are salesmen who tell you BS just to get you to sign up for 1 year. This gym is horribly maintained, and many times the equipment isn’t workimg. It’s essentially pretty pictures and false promises. Do yourself a favor, go to a real gym, this one is horrible. If you get caught in the contract, you’re going to be miserable for the entire time you signed up.

The gym itself is nice. It has enough equipment to get you through a good workout. The staff however is a whole different case. Please ask questions and ask them to disclose anything prior to any commitment. They are friendly at the time of signing up but disappear when you have an issue with your account. The one year contract renews itself automatically even though the contracts states it is for one year. My contract ended in oct or September and I went in to finally cancel it. One month later I was charged a monthly fee and an annual fee. Spoke to someone and said the cancellation was never processed and I cannot get refunded. Still haven’t heard back from management. Please beware and don’t let these people steal your money.

Even though they say no contract they said I am under one. Oh… but I can pay to get out of it… lies. they rush you on their screen sign up and lie the whole way thru it… thieves!

Donald, the employee is ballsy kyoote and the employees are nice simple people, not stuck up.
They keep the place very clean and their machines are clean too. Not worn out nor their blue leather cushions are flat. Everything looks fairly new. I’m always seeing a cleaning lady there so that’s a plus. Not too crowded and people are respectful.
Clients go there to work and sweat, not show off and be full of themselves. I really like this Crunch and their layout.

This whole company is good if you can pay the whole year i visit most of the time the one on rancho that beautiful and clean but the one in Moreno Valley Mall the one is not sanitary the showers are dirty you can find trash on the floor and when I went to tell them they did seem to care that much, how come they charge you 19 a month plus $ 39 A year for gym maintenance and machines and they still cannot clean the dam gym.

Everyone please stay away from this gym! They do not let you cancel your membership without going to war! The gym is ok and the staff seems friendly at first but if you try to cancel your membership you be better off trying to to break a deal with the devil.
I had to go in there three separate times to cancel a membership everytime we try to cancel they try to lie to you and say there is fees. I have to pay and this fee and that fee and that you’re on contract and you can or that you can’t do it there. it’s just a bunch of bull. I had 2 coworkers actually change there checking accounts because they wouldn’t stop withdrawing the monthly fee.
Also, the 9.95 a month sounds great but they add on a hidden $ 40 a year fee. So it’s actually $ 13 a month.
No pool, no sauna, no basketball court. Small gym, I would rather pay $ 30 and join 24 hour or la fitness.
Thank you very kindly

Anyone that wants to join this gym PLEASE contact me asap because I’m trying to get out of a year contract that I never signed and they dont have the paperwork for me to prove it. Its just a «signature in file» it can be a fake signature for all I know.

I’ve been going to Crunch since Sept. I’ve lost 28 pounds and over 25 inches. The gym and classes are terrific, however, the key to my results was signing up for personal training. The trainers are amazing and tailor each session to your goals and push you to exceed them. The more you go and work hard, the faster the results will come! They show you how to use the equipment, have good nutrition, and motivate you to stay on track. This individualized attention was way better for me than just coming in on my own and trying a couple of machines. The front desk staff are very friendly and they make you feel like you’re amongst friends/​family while you’re there. I highly recommend coming in and talking to the fitness manager to sign up for training asap!

I just got a gym membership a couple days ago and today was my first day.
I love it! Wasn’t too packed and was really big and spacious. So far so good. All the staff is really nice as well.
Satisfied customer!

For 10 bucks a month, you can’t really complain. Best time to go is early morning, no body is there you got the whole gym to yourself

I love it there it’s like a family and everyone is very encouraging and helpful. Even though I don’t pay for a trainer they still give me tips and help me out.

I had the worst experience with Crunch Gym EVER!
I started my membership at the Crunch in Moreno Valley and it was all fine and dandy until I moved to Orange County. I have been trying to transfer my membership for WEEKS. WEEKS! And I keep getting ignored because the Moreno Valley franchise doesn’t want to lose my payment to the Huntington Beach one — each franchise has a different owner. I live too far now to work out in Moreno Valley and the Hunting Beach Crunch needs me to transfer my membership so I can’t work out there either — I’m basically paying a monthly fee and I can’t work out anywhere.
The manager keeps avoiding my calls, won’t call me back, or respond to my emails. I can’t even go in on weekends because apparently «only the manager can cancel my membership and they don’t work weekends. They’re only here Monday — Thursday from 9:00am to 4:00pm». I WORK PEOPLE! I called the financial company that manages the credit withdrawals, they can’t do anything either. I finally had to walk in and ask to speak to a manager. He didn’t even want to come to the front desk! He finally came and he said I had to mail in a cancellation form — I said no, the contract clearly states you can cancel my account in person, I know my legal rights. After speaking legal terms and seeing me super upset, he cancelled the account. Basically, they have the ability to cancel an account very easily, but make it a NIGHTMARE so they can keep your money.
WORST SYSTEM I HAVE EVER HEARD OF! This company should be reported. I work customer service and this is ridiculous. NEVER, EVER going to sign up for Crunch Gym again. 24 Hour Fitness just earned a new account. Don’t sign up if you plan on moving is my advice, I won’t sign up period.

Updating my previous review and dropping to a one star rating. I have been a peak member for over six months. One of the reasons I became a member here was so I could bring my daughter to workout with me on the weekends I have her. The hours and locations at Crunch aren’t convenient to my schedule so I bought a 24hours membership for myself but kept Crunch for weekends like today where I could workout with my kids. They don’t offer daycare but I have seen little kids here with their parents. Some are so young they’re in a stroller so I thought it would be okay to bring my six year old to workout by my side. They denied her because she is under 13. When I told him I have personally seen kids here his reply was «Just because some people do it doesn’t make it ok for everyone.» I asked him to cancel my membership since the only reason I kept Crunch was to workout with my kids to where he told me I just have to ride the time out. I could donate it but I can’t get my money back for the remaining time I already paid for. So if you’re interested in a crunch membership save your money, you could keep mine.

I’ve been a member of several gyms, always staying for over two years at each location, so I feel like I have a good handle on how different operational types work and don’t work. And out of all of them I’ve been to, Crunch is definitely my favorite. I’ve only worked out at this location so far, I will be trying more in the future, but this location is phenomenal. Extremely clean (HUGE points for that, nothing worse than a dirty gym), friendly staff (makes me feel comfortable being there), and the equipment is well kept and clearly maintained.
The weights section is massive, plenty of room throughout the space to do freeweight stuff, and they have an abundance of dumbbells, barbells, and machines for each type of routine you may be doing. Cardio section is very nice as well, lots of machines, most with fans on them (!!!), and all in great condition. I like that they have the rowers as well, those are one of my favorites to do at the gym and the last one I was at didn’t have them.
They also sell the customary protein shakes that most gyms do, but they are cheaper at this one than I’ve seen anywhere else, big points for that! The locker rooms are very clean and tidy, showers are the same, and always have soap in them. The membership fees are affordable, and I’m very happy with the Peak membership I signed up for, as it gets me a lot more amenities for about the same price as I was paying before at a different gym. The option to pay all at once was nice and knocked out the stress of making a monthly payment.
I’m a picky gym goer, I’ve seen what works and what doesn’t, and this place is certainly worth your hard earned cash.

Been coming here for a little over 2 months now and still loving this gym. All the staff are friendly and helpful.
One thing I’ve noticed is that they are really on top of maintaining their machines. I saw a machine out of order yesterday, come in today and it’s being fixed. And as I previously stated, this gym is ALWAYS clean.
Someone mentioned how they are lenient on the towel rule, I disagree. There is a sign plain as day when you walk in letting you know that towels are mandatory.
Basic membership to this gym is $ 10 a month which gives you access to this club and all of the equipment minus tanning, hydro massage & classes.
Or you can upgrade to $ 20 a month which gives you unlimited access to tanning, hydro massage, classes and all of their locations.
Both are a great deal when compared to prices at other gyms (except planet fitness – but we all know that isn’t a legit gym).
It seems like this location, located inside a mall and a little small would be kinda crowded, but it never really is.
I can’t say enough nice things about Crunch!

Looking for an affordable and clean gym conveniently located in a mall? Crunch Fitness is the gym for you! I love it so much, I literally come here every day :)
This gym is filled with bikes, treadmills, step masters, ellipticals, you name it! And it has a bunch of heavy lifting thingamabobs for the muscular men (and women!) out there. Sorry, I don’t venture in that area at all, soI can’t really describe anything in detail here… Best of all, everything is sooooo clean and well kept. I’m so sick of gyms that wreak of sweat, but Crunch Fitness does a great job of cleaning up everything :)
Basic membership is only $ 10/​month! Say what? It’s like, if you don’t eat 2 Carl’s Jr hamburgers a month, you’ll save enough money for a gym membership! Win win situation here! If you have the Peak membership ($ 20/​month), you’ll have access to their hydromassage, which I hear is AMAZING, tanning rooms, and endless exercise classes. I’ve been to a few Zumba classes, and they are killer (in the best way possible)!!
If the price and equipments are not enough to convince you, they also have very friendly staff members! Every time I enter or leave the gym, the worker at the front always greet me! It’s a great feeling :)
Overall, I’m very satisfied with this gym! Getting a membership here is definitely worth your investment :)