Home Pro’s Heating & Cooling

My experience with these HVAC contractors was terrible. We found the need to completely remove the $ 15,500 system they attemted to install due to their inexperience and flawed design. They took weeks to partially install the system, then asked us to move an entire wall so that they could try to fit what they had designed. They kept on blaming us even though they designed the system as all our framing was in prior to their attempting to install the system. They kept on submitting «change-​orders» increasing costs as they fumbled forward. Ultimately we asked them to leave. We hired another well known company who installed in five days, which immediately passed inspection, what they fumbled with for weeks upon weeks.
The State Licensing folks became involved at our request, as did Lennox Corporate. Each questioned their installation. The outcome to date is still pending.
The system they sold us is still in our barn awaiting a refund for the $ 7750 deposit plus additional costs for damage they did to our home.
The smile, lip service, and prices they promise all change. How is one to know who to trust these days? These people even called our new HVAC installer threatening them with involving them in a law suit.
Just thought the public should know.