American Tire & Car Care Center

I found this shop after moving to Mooresville last year. I have to say I’ve never been more pleased with the service that I have gotten from any garage anywhere I have lived. The owners and the mechanics – everyone there does such a wonderful job of meeting our needs. I never feel like I’m pressured to buy anything I don’t need and I trust them completely. I Send everyone I know to do business with them.
(Never been confused about NOT parking in front of their bays to go to ANOTHER business that has lots of parking, either)

I will never do business here after an experience this morning.
I pulled in to go to the small detailing shop that shares the same building. The parking is limited, so I did my best to squeeze to one side of the parking lot so as to not obstruct business there. Within seconds of getting out of my vehicle, the owner nearly ran outside and started yelling at me saying «You can’t park there! You’re going to have to move! I’ve got to move some cars around into two bays!» I politely told the gentleman that I just needed to get a list of prices from the shop and then I would run back out. He screamed. «Well, you’ll have to do that later!!! This is MY place! That (the detail shop) is THEIR place!» I politely said that I was glad that I didn’t do business here regularly and got into my vehicle and left.
I fully understand about dealing with limited parking. But having not known which parking was allocated to which business (not to mention the lot being completely full), there is no way I, as a potential new customer, would have known. Had this gentleman been kinder in his approach, I would have gladly moved wherever needed with a smile on my face. The mechanic shop I use also has limited parking. However, I have never been yelled at if I parked in a spot where I blocked something.
Any business proprietor with this sort of customer service practice should not be supported.