Westpoint Homes

Visit their web page, and take a good look at the picture of the pool in the photo of Deer Creek Village, because that may be as close as you get to actually using it. Westpoint currently manages the HOA for Deer Creek Village, and while Westpoint may do a great job selling homes, in the eyes of many who then live in those homes, they are absolutely less than adequate at running a neighborhood and managing an HOA.
These are actual comments from the neighborhood page, not their sales page:
«I just love how our ccr’s change without notice. I’m so over the HOA.»
«Not wanting to fuel the fire, but the clubhouse trash cans are out for days after trash day. I have chased them down the street in pouring rain to stop them…»
«I called Anthony today and left a message for him. I want to know why these citations are the „issue“ when the pool is nasty, grass and mud have accumulated all down our street and in front of my drive, the landscaping up front is pathetic due to the mowing crew blowing grass in the tree rings.
Hopefully he will return my call tomorrow.»
«We have no control, yet they want us to take responsibility! Can’t have it both ways.»
«No one was notified of changes and apparently Anthony can do whatever he wants!»
«They can arbitrarily insert new rules but when we complain about the pool it is up to us to form a committee and get bids for a new pool service?! Makes no sense to me at all.»
«I believe the budgeting and financial reporting by Westpoint is highly suspect. They have leverage on HOA because they have loaned HOA a lot of $ (16K) interest free. At the last three HOA meetings Anthony has said he would take budget changes into consideration, but nothing has changed.»
«I believe the hood should have been handed over the HOA over a year ago. I thought the convenance gave a date OR capacity, so whichever came first. Like (redacted) said above, most of the processes Westpoint uses to procure and manage our services are suspect at best. Most companies do a minimum of 3 bids and a buy, however they simply call a „random“ contractor and hire them. The excuse thats used is „we dont know anyone else“. Give me a break, we are talking about lawns and pools here. Also, let’s get down to the true nature of these citations. The only reason Westpoint gives two shits about your trash can or basketball goal is they want to sell more houses. So the true issues this neighborhood has does not get eyes on it (the pool, landscaping, the grass/​weeds that are taller than Kevin Durant next to my house). Its like dealing with politicians with them.
Bottom line: One of yall needs to fix this!!»
The pool has been an issue all Summer long, and was recently closed because it was too disgusting to swim in. It was drained, cleaned, and still wasn’t properly cleaned.
The crews leave mud and mess in the neighborhood, but if your trash can is visible from the street, get ready for a 100 dollar fine for not contributing to the «streetscape.» In the mean time, the yard crews blow grass clippings into the tree rings, and the club house sometimes leaves the trash cans out for days.
Jim Burket, who runs the sales office is as nice as can be, and a great guy. The problem is not with Jim, it’s with the owner of the addition, who lives in California but makes 100 per cent of the decisions for a neighborhood he barely sees.
These guys need to prioritize.
UPDATED to address the comment below:
For all intents and purposes Westpoint Homes IS the HOA. Anthony and or his selected committee has final say over everything. Regardless of how it looks on paper, final say still rests with Anthony, who IS Westpoint Homes.
Homeoweners are encouraged to form committees, yet do not ultimately have any say. We pay hundreds of dollars in dues to an HOA that refuses to do any of the leg work. It is not my job to pay you so that I can then do your job.
You either run the HOA and take responsibility for actually running it, or the residents run the HOA and get to hold the meetings and make the decisions, but the shell game that is currently going on is a joke. Nothing can be done without the approval of Westpoint Homes, who, as far as I can tell (along with scores of others from the «private» page) only cares about selling new homes — which is great, that’s what a corportaion does; they sell. But that same corporation should not be running the HOA and claiming it’s totally separate. If it were separate, there would not be questionable monetary association with the developer, who also makes all of the decisions.