Verizon Wireless

I am writing this review based solely on the guy who helped us and 2 other guys that also came to help! I am beyond please with his customer service skills, his personality, his knowledge and experience and his genuine attitude toward making us feel welcome and happy! We went in on a Sunday evening about 5:30pm not realizing that they close at 6. He welcomed us with a smile and joke as soon as we walked in. He listened to what we was looking for and fit our needs perfectly with what he offered. We were so pleased with his customer service that we decided to go ahead and buy the phones. We had issues with getting my particular phone switched over so it took awhile and we were still there til almost 8. We apologized several times and he just kept reassuring us that he was happy to help and that’s what he was there for. We had to go back the next day to finish the backup and he greeted us quickly and seemed happy to see us! Yet again he stayed longer to help us when he was supposed to go home! My husband and I got to know him and the other two guys that helped us. Jt was the tech savvy guy who came and offered help and sat and kept us company while we waited for the backup! I’m so pleased with these guys and they are the reason, especially lowrance, that we decided to join on the same day we walked in! Go check Verizon out, they have awesome deals going on right now! We checked all major carriers and they had the best! And when you go in, ask for Lowrance, if he’s not working I promise you that you will want to go back when he is. He’s been in business 16 years and will go above and beyond for you! I worked in retail over 20 years and never seen customer service like this!