Supercuts

I was greeted by an unpleasant attitude, and my stylist looked as if she hated me throughout the visit. The way she cut my hair was not professional at all, all she did was take a razor and run it across my head in random directions. Maybe it’s just that particular barber, but next time I’m definitely going somewhere else.

There was no wait time and the girls their are happy and genuine. I had Devin cut my hair. I have a wedding this weekend and made it clear I needed my haircut on point. She did a great job! Asked question and made sure I was going to leave with nothing less than perfect.
In short, small to no wait time, great personality, and cut my hair perfect. ¹⁰⁄₁₀ will go again.

I take my sons, who are 2 & 4 years old, to the Supercuts on Alvarado. Honestly, their cuts, are super! I’ve tried many different places to
cut my sons hair and no one can do it better than this establishment. I say «establishment» because we’ve had 4 different stylist and they all
we’re great! This past Sunday, Laura, helped us and I give her, individually, 5 stars! ***** I give 4 stars overall because we walked in without an appointment and they quoted us a 30
min wait; which was fine until 30 minutes turned into an hour. I would only suggest for
them to get better at setting a realistic wait expectation; because I would not want for them to sacrifice quality for quantity. Otherwise, I am,
and have always been, happy with the quality of the cut and style my sons get from here. I have not had my own hair done here, only my sons. Going forward, I will book their appointments online, which I suggest you do before walking in. Otherwise, great job stylist! Thank you for being friendly and super at what you do!

Stylists need to work on their listening skills. I’m not gonna call out any individuals (they seem to come and go), but come on, folks. We all speak English, and my instructions are hardly complicated. My last couple trips there have been okay, but nothing to write home about. A bit disappointing.

Very friendly staff. I was there in the early morning. The manager cut my hair and I was out of there in twenty minutes. She gave me exactly what I asked for and I am very happy with my haircut!

I was told to wait 15 min… 45 later I was beckoned to a seat. I described he cut I wanted and referenced my last visit, one month ago, when I was promised notes were added to my profile to reflect my preferences. There were now notes, and Supercuts, living up to its reputation, gave no confidence of competence. I guess it’s better to waste an afternoon than live with a butchered haircut! I’ll take this as a near miss!

My son and I walked in on a Sunday afternoon and were greeted by very friendly stylists. We both received great cuts. They were very attentive to my 12 year old son and his potential concern for style. He has no concern for style… yet Great customer service!!! Thank you!

I always have a great experience at SuperCuts when I visit my regular lady, I’ve referred friends to her because she’s so precise with her scissors and takes her time. Unfortunately, I had the worst experience this time with a «hairstylist» named Brenda who had me out of my seat 3 – 4 minutes after I sat down. She paid minimal attention to my hair and didn’t bother to check to see if she had cut both sides evenly.

Two of the four hairdressers disappeared with customers waiting. Left me no time to get a haircut and wasted my lunch break. Thanks.

Terrible. Absolutely terrible. The lady shaved my husband’s head, which is NOT AT ALL what he asked for. When he pointed this out, she just seemed super annoyed. I’d give zero stars if it was an option… they don’t even deserve the one.

I was able to walk right in and get a cheap cut and color with no wait! All I wanted was a trim, a few layers and a solid dark brown color. The stylist delivered in just over an hour. Sure, it’s Supercuts, and it isn’t the best. But I will say, the quality of the work was A LOT better than the cut/​color I received at a higher end salon earlier in the week (see my review for OYA SALON!) Basically, Oya messed me up. and Supercuts (of all places!) came to the rescue.

Do NOT get your hair cut by the hairdresser named Olga if you have long hair. I had waist length hair and wanted only 4 inches off the ends. Olga told me that she had been at Supercuts for 4 years so I trusted that she had some experience with gauging 4 inches. I also trusted that she was sensitive to people not wanting TOO much taken off the ends which any hairdresser with some experience should know. I was VERY wrong on both assumptions. She easily chopped off 7 inches from my hair and by the time I realized it, it was too late and I was frozen in shock! She also kept repeating near the end of the cut that only 4 inches was taken off with a slight smirk on her face. Avoid her at all costs if you are a woman with long hair!

I walked in and was told that there would be a 10 to 15 minute wait. That was 45 minutes ago.
Another customer, who was not happy with her haircut from a day ago, walked in 15 minutes after I did. She didn’t have an appointment, but managed to wheedle her way in front of everyone else who was in line.
There were, at one point, 3 employees NOT cutting hair while customers waited.
I’m very dissatisfied with the customer service here and will not be returning.

Today was the first time going to this supercuts. Jackie did a great job. Thanks!

They had my shampoo, paul mitchell platinum blonde cheaper than anyone around! And they assisted me in finding the perfect conditioner. Thanks sooo much!

Hair Salon was clean and orderly. No waiting. hairstylist friendly; received great cut. I was pleased when I left the shop !
A.J.Ives
Aledo. IL

My husband and son have gone here more than a few times since we moved here and everything has been fine. My daughter twice, again everything fine. I’ve had my hair cut twice. Nothing crazy just a trim and I have long layers in my hair. Penny cut my hair last time and maybe I didn’t communicate what I wanted well but it wasn’t what I wanted. I thought it might have just been the fresh cut that made it look blunt and slightly off. So I left it alone for about a week to see if it would soften up. No luck. So 9 days after I had it cut I had a chance to stop in after work. The manager said if they were going to fix it I would have to pay for a whole new hair cut. 50% maybe, but whole price just seems like bad service. So I will be finding a new place to get my hair cut…

I have been going to Supercuts in Monterey for over a year now and I always have Sam cut my hair. She does a great job!
She is extremely patient with me as I do not always know how to explain what I want. She always shampoos my hair and will always style it at the end. Pricing is fairly good as well.
I have pretty fine hair and always knows what to do to make my hair more full.
Everyone else there is also very friendly and create a positive and professional environment.
I will always go back!

Penny is awesome! I have had other folks cut my hair here, none of them bad… But Penny is my gal! I always call and request her! If she goes elsewhere I will follow! Outstanding hair cut for $ 15! How can you beat it? Also I gave a short cut, which as any women knows is hard to achieve without looking like a little boy!

Although I no longer go there to get my hair done, I always left happy. The cuts were always what I wanted and there was rarely a wait. It’s a Supercuts, so it’s inexpensive. If you need a little something done, this is a great place.
Brenda and Geela (not sure of the spelling) were the ladies that always took care of me.