Monterey Bay Internet

As far as I can tell, this is a two-​man operation: the boss/​owner and his technician/​tech support guy, whose name is Chris. They’re nice enough, but I wouldn’t call them organized. I’ve had to have the tech guy come to my home to set things up, so it’s nice that they provide that service for no extra charge, but Chris is profoundly overweight, and I was concerned he might break the chair he sat in – seriously.
There have been times that I’ve lost Internet service with them. I call, tell them the problem, and, after some checking and what-​not, they tell me the problem, which is, more often than not, «the phone company.» In this case, there’s little they can do, and I’m without Internet service for a few days. Eventually, some how or another, they get me back on.
When I’ve moved, I actually spoke with the owner, and after hours at that – but it still took longer than expected to get service back.
To sum it all up, I’m underwhelmed by their attitude. They just don’t seem that professional. The next time I move, I’m going to try another company, and see if they can’t keep me up and running longer than mbay can.