Creative Property Mgmt

All the negative reviews the you see speak the truth! They only keep «positive reviews» And the report to Unilocal to delete negative comments ! There is nothing positive about this company.
The blond arrogant women in office will lie to your face and does not care to help anyone … They want money for your background check but can’t even get that right. When I asked, several days after submitting an application for a status her if she has some information about the status of that property she said «I’m qualified to get that apartment but she could not reach my landlord.» The gave the apartment to some one else. I found out that no one from creative called my landlord. Then came a second lie when confronted why she never contacted. She said she tried, but couldn’t get a hold of me. She said she tried a couple times. She had two of my emails my cell phone and my parents phone and has the audacity to say I tried to contact you. That was the most boldfaced lie I received from a person I paid just for the chance to get in a apartment. The company is way to lazy to work for the money. They are a leaches living of the homeowners’ rent checks screwing tenants and potential tenants.

Creative property gets ZERO STARS. My prior review was for the PRIOR management. After the years I leased this apartment… being an excellent TENANT, my expectations upon leaving were to be treated, accordingly. It was not the case. The NEW OWNER OF CREATIVE PROPERTY came to do a walk through. Fine. He not only ignored the information, notes, photos I had of how the apartment looked when I moved in, he refused to look at the receipts I had of repairs, I PAID for. As I tried to explain and/​or show him what was there, originally, he actually lorded over me and actually waved his hand for my dismissal. He never even looked at the garage. I had expected to be treated like a human being… a FABULOUS TENANT. instead he was condescending, dismissive, and actually, I felt, abused.
Yes, after years of living in this apartment, I realized some of my deposit forfeited for cleaning. I had NOT expected to be treated so callously by Creative Properties new owner.
This review needs to be seen!!!
creative property=ZERO
GO elsewhere.

I have lived with Creative for about 9 months. I have had no issues while living there. From application to move-​in Gabby was very professional and efficient. My property is well maintained and whenever there is a service issue Gabby takes care of it right a way. I would recommend Creative Property.

I’ve been renting for several years to cpm, and usually i don’t have to many request for fixing any problems, but as soon as i have some. i just call… like this time i spoke with jill and she attend my problem right away… so… jill you rock… lady…and even they are with a new boss, mr. matt. seems that everybody still doing a great team… and thanks to luis who fix my heater…

We have used CPM to manage our home for well over a year now. They selected a great tenant shortly after we moved out. We know that the team at CPM has been equally fair in looking out for the tenants as well as the owners. We have had some repairs needed and they were done quickly and without any disturbance to the tenants. We interviewed 3 companies and Matt was by far the most professional and we liked his down-​to-​earth attitude. I find it hard to believe the negative reviews, definitely not our experience.

Creative Properties has managed our Carmel home for the past 3 years while we lived on the East coast. They did a terrific job of finding wonderful tenants… keeping both the tenants and ourselves happy during that time… and having the house ready for us when we moved back. If you are looking for responsive and professional people to manage your property you have to give very serious consideration to the folks at Creative Property Management

Great prop mgmt.

Very professional. Extremely satisfied with their management of our properties. I know I can count on them to find qualified tenants and retain them by maintaining their apt. and responding quickly to any repair issues. I highly recommend CPM.

CPM has been managing my property for over 20 years! Occupancy has been high and all problems have been handled well. All my monthly reports have been on time and accurate. I’ve had rental properties for a long time and I know dealing with tenants can be difficult. All the bad reviews seem to be from tenants who left the property in poor condition and had to pay the price. Keep up the good work!

Avoid. The reviews about CPM gouging security deposit refunds are good to pay attention to. CPM, Creative Property Management, charged me a full day’s rent for being two hours late giving up the keys upon move out. I notified them I was waiting for the carpet cleaner but the manager just wanted to gouge. I have had more check-​out consideration and grace period from a hotel. They also charged me $ 100 to clean an apartment that was left with only about 30 minutes of light touch up cleaning needed. Expect no courtesy from these people. However, I had decent maintenance interactions with one of the employee’s, Jill.
I know. You are thinking, «But … I like that little apartment they are listing on [blank] street.» Don’t do it. Keep looking. Examine CPM yourself if you doubt the negative reviews. Examine their number of less than desirable rentals; deal with the front office lady, Gabby; then just ask to meet & greet the owner, Matt. After those three steps your good judgment will be your guide. Good luck.
P. S. One more tip: avoid renting on the busy Third St. corridor in Monterey between the NPS & the lagoon. CPM has a few properties there. One is decent yet TINY and thin-​walled; the other is pure junk. But the jets, racing junk yellow taxis, and homeless pedestrian traffic are a nuisance, and safety hazard. I had to call the police more than once. A felony theft prosecution came out of one of those calls.

I lived in this house for 27 years and NEVER had a problem with my wonderful landlady. She past on and the family put the house on the market turned the property over to this outfit and I got 60 days eviction… no lease house up for sale… I am handicapped and 71 years old and had to put this all together along with finding another place to live. FOR THE LAST THREE WEEKS THIS RUDE OFFICE MANAGER NAMED JILL REFUSED TO RETURN ANY OF MY PHONE CALLS regarding my efforts to vacate the premises… CREATIVE PROPERTY is creative at making you miserable unless they NEED YOUR business… BUT if you need them !!! LOL LOL LOL get ready to bend over cause your gonna get it…

We have been renting from this establishment for nearly a year, and we have nothing but positive things to say. Gabby, and Jill are very professional, as is Bill, the owner. When ever we’ve had a property issue, they are on it 100% and the issue is resolved within hours.