Topline Automotive

I should have read these reviews before driving an hour to get here as well! Found a 2007 Bmw online from Usaa and called to see on my way — Set appointment. Got preapproved for loan and insurance. Brought the certificate. Car had been on the lot for 84 days. When I got here an hour later they said they had taken a deposit from someone a few minutes before! Really?! The car had been here for 84 DAYS!!! What scheisters! I should have known better! What a shady business they run! Guess it’s better that it wasn’t available because I wouldn’t trust them! Buyer beware! Hope you all read this review and go elsewhere to buy a car!!!

Bought a Mercedes Benz S550 there. Ethan was excellent. No sales pressure, very accommodating, and they washed/​waxed car and buff out the scratch on the wheel. I got a good price and the overall experience is stress free and pleasant. Good selection of luxury/​sports car.

Don’t waste your time. Car I looked at had a clean Carfax but had been in multiple accidents and failed an inspection miserably. All fluids needed to be replaced, fuel injectors needed service, there was a bad oil leak, battery failed a load test, water pump drive belt was bad, valves needed adjustment, spark plugs needed replacement, upper transmission mount and the front engine mount were broken. They state all of their vehicles are inspected by a certified mechanic. Bullsh! t.

Worst car buying experience ever!!! I bought my first car from here a 2005 Mazda Rx-​8 drove it home and it wouldn’t start the next day, dumped $ 800 into fixing it just for it to break down a week later. I took it to a Mazda dealership and was told the engine had extremely low compression and would have never passed a smog. The engine blew out the next day. It’s been sitting in my garage ever since. Most expensive paperweight I’ve ever purchased. After contacting management at top line I was offered no solutions or reimbursement. Small claims court here I come.

We called and discussed a vehicle with them and said we were going to drive three hours to see the car that day. When we arrived, we were handed keys and had to find the car and inspect it alone. Then we had to find someone to move vehicles so we could test drive it. There were problems needing addressing (emergency brake not working, seat motor stuck in forward position). We discussed price and gave them a $ 500.00 deposit to hold the vehicle until we could return this weekend. We were told they would call Monday after it had been in for the repairs. No phone call occurred. On Wednesday they left my husband a message, which he got today. Apparently, even though he had a deposit holding the vehicle, they sold it to someone else. Thanks alot guys! Way to do business. Not! Thanks for wasting a tank of gas getting there.
P. S. It might interest you to know that I was considering purchasing one of the BMW crossovers when we returned this weekend. Your loss.

Eric was very professional and no pressure at all! I called prior and set time to meet to check out the X3 and Eric had the car ready for me to test drive. My husband and I were very impressed with the price and the dealership. Carfax checked out and we know we received the best price and value for our money. Thank you, Eric!

This is the best dealership! Eric has great customer service! He waited for us when they were closing and he even had the carfax ready for us to view! He waited patiently while we looked over the vehicle and he gave us the lowest price! They have a great selection of vehicles. Do not hesitate to buy here. You will not be disappointed.

I visited Topline today to test drive a car that I was interested in. I called ahead to ask about the car and was told it looked great. When I arrived at Topline to test drive, it was clear that one of the door panels had been banged up and repainted on one side (a poor paint job at that), and the other side of the car looked to have been damaged as well. When you’re buying a used car, you can’t expect it to look perfect or even good, necessarily, but Topline could have saved me the time and hassle of driving out there by being upfront about the car’s condition.

Holy Crapline Automotive, do not trust this dealer. They sell cars that have been in major accidents and bondo repaired. I was told by Ethan the saleperson there that I was getting a accident free car and 6 months later SURPRISE! He guaranteed this fact showing me the accident free carfax. Well I was shocked when my car started cracking just 6 months later. Called them and all they said was buyer beware! Well please people here is your Beware. I had read a similar story about Topline before I bought but did not follow the advice. No one should buy cars here as they do not back up the products they sell. Now I am stuck with a huge bill. Hope my lawyer can help me out.

I had a great experience here. Found a car online, went to check it out and brought my Dad who has been in the auto biz for 40 years as a mechanic. He got a good feel from these guys, they were completely courteous to us. When we test drove the car we found it needed a new clutch immediately and they worked with us on the price. I didn’t actually have the car inspected offsite as I originally planned, but it was thoroughly checked out afterward and found to be as represented. They even gave it a detail while I completed the paperwork! Overall a great car buying experience; I much prefer dealing with a small dealership like this who is not overly agressive or does not pressure hard.

This was by far the best used car place we came across in our search. And I highly recommend Ethan!

I just bought a 2006 Mercedes E350 from Topline. I could not be happier! I looked for quite a while from LA to San Diego and Topline had several vehicles that were in great shape and at a great price. I would highly recommend Topline. They even let me pick an independent shop to check the vehicle and delivered it to the shop for me. Now how is that for customer service.

More like Crapline! Calling these guys shady is a total understatement. In 2010 I bought a 2003 BMW M3 from Brian. The car looked great but had a carfax that showed a minor rear end collision. When I pressed them for details they assured me that the damage was only cosmetic.
8 months later I decided to sell the car and took it to another dealer. turns out Topline lied to me. The vehicle had been in a major accident and had serious frame damage. I was assured by several other dealers that there was no possible way that the folks at Topline could have NOT known that this was the case because all auctions use Autocheck and this revealed the extent of the damage.
When I contacted Topline and told them I ws prepared to sue they bought the car back for thousands less then we originally paid. — worse I’m sure they just resold it to another sucker that relied on the carfax and their dishonest assurances.
Avoid these guys like the plague, they aren’t just slimy, they’re crooks!
(if you bought a silver BMW M3 from them, contact us and we’ll give you the VIN so you can check)

i bought my Chrysler Crossfire from Topline Automotive Inc. In this world in this day in this age, i am so hesitant to engage in any automotive business because there are so many shady people trying to make living, sorta trying to pass the hot potato around and its almost inevitable we run into some of them. My search is over as far as automotive purchase is concerned. They are the best. Simply the best. The best value of any luxury cars. I was surprised by their selection of inventory and their complete above and beyond customer service. I will certainly try Topline Automotive first and then move on to others if i dont find anything i like.
AAA+
Hennessy aka JB

My wife and I had a wonderful experience with Topline Automotive. We worked with Tran and Ethan to purchase a Mercedes ML350. They were willing to work with us on the price and take care of several maintenance issues on the vehicle.
We had been looking for a while, and I was tired of dealing with car salesmen with all their gimmicks and tricks. Tran and Ethan were nothing like them– instead they were straightforward and professional. Very refreshing. Worth the drive from the other side of town.

I am particular about what I drive. I spent 2 weeks looking for a used 2003 Infiniti i35. I looked from San Diego to Los Angeles in addition to searching the Inland Empire. I viewed 12 separate vehicles in person, and reviewed roughly 25 total online.
Out of all the cars, I chose the one from Topline.
Reasons:
* Great service. I worked with 1 person, Ethan. He answered my initial phone call (and worked with me from beginning to end). When I initially called the vehicle had just been taken in and as of yet did not have any photos. Ethan shot images immediately and sent them to me. It looked clean and I made an appointment to visit the vehicle.
* I had viewed several i35’s in SoCal. This vehicle was IMMACULATE. Really a find. I had a price in mind, I pitched the number to Ethan. He took it on the spot. No hassle. I was truly shocked.
* The paperwork process was 25 minutes. They took care of everything. The plates showed up in the mail 2 weeks later.
* I took the car to an independent Infiniti shop
. They looked the car over… They asked how much I had paid for it, and they were truly impressed. The car was SUPER clean mechanically and aesthetically. The only thing I need is 2 new front tires.
* I will definitely return to Topline for future auto purchases. If you have any doubts about this company, I would really put them aside and go check out the vehicle… Truly a class act. Everyone I met was courteous and downright friendly.
Bottom Line:
Thank you to Topline and to Ethan for getting me into the car I wanted, without the hassles that are usually associated with buying a car.

I don’t buy cars often. In fact, this is my second time buying a car, but first time buying used one. I’d have to say that Topline Automotive was very professional and courteous. I too worked with Ethan and I do highly recommend him. He answered all my questions and was willing to work with the inspectors I chose. The car I wanted was exactly what showed on their website. Before I purchased the car, they were very honest in informing me the problem with the car, which wasn’t what I had expected from used car dealership. It turn out that all issues were minor and just needed some TLC. Just so you know, I bought the car knowing that there will be some repair work to be done, and it turned out to be the transmission control valve failure. I spent another $ 4000 to fix it so it is now running just fine. Overall, I had a very good car buying experience at Topline and will do it again.

WORST dealer ship with the WORST customer service I’ve EVER been to. They (they should be counted for as just ONE person though since it was only one who helped me) are suppose to acknowledge every customer as a customer and take responsiblity of calling when asked to be called. THEY DIDN’T. I wanted to see a car that was at the shop so I asked him to put it on hold. HE told me they would call me once the car gets into the lot so I can see and test drive it. I had to call THEM A COUPLE OF TIMES to know that the car was sold already that day. WHAT KIND OF DEALERSHIP DOES THAT?! Another sales person said they can not deny customers from seeing the car when they are physically there. Yes I agree but they denied ME as their customer by not calling me or giving me the chance to even see the car. Whoever that took care of me should have told the other salesman about ME and then they would know they SHOULD HAVE told the customer that someone wanted to see it first and if it was still available they would let that customer know. FIRST COME FIRST SERVE. I was there on Sunday and on Monday yet someone that goes on in Thursday can just purchase the car that I wanted to see five days earlier but couldn’t. You call that good service? Maybe I don’t know much about how dealers do their job but I know what responsibility is when it comes to customers. I am still not happy even if they called back to apologize because I feel they don’t understand where I’m coming from and just because I am a girl and a teenager does not mean I dont know anything. Personally, I did not have a good experience and that is that.

Update: Andrew no longer works there, and Topline is no longer as responsive as he was. The honeymoon is over and my ardor has cooled.
I knew that I was not getting any service history when I bought the car one year ago, and I forgot to ask what maintenance items that they had performed. I called them recently for that information, but my call was not returned.
So I took away one star.
Moral of the story: Our customer experiences, hence our judgments about all these businesses that we are passing judgment on, are often formed by the strengths or frailties of one human being at one point of time. How far we stray from fair objectivity…
Please see my posting

a lot of used car there~~~ from $ 1000 to $ 80 000 take a look on the webside b4 u go…, u’ll find what u need …, they update the file everyday!!!