LN Auto Center Inc

Bought a 2008 BMW 335i with clean carfax still under factory warranty in May 2012. L&N claimed no accidents no issues with the car. Had AC problems after the warranty expired which cost $ 400. Water pump went out, another $ 1200. Now the passenger seat sensor for the airbags failed, $ 2k to fix and the idrive went out, need new computer another $ 2k to fix. I didn’t want to pay to repair so I took it to carmax to get appraised. They found evidence of repair work to the hood and front and rear bumpers indicating it had been in an accident. I also had
appraise the car and they also found evidence of repainting indicating it had been in an accident. L&N clearly fixed up the car and sold it pretending it had no issues. Lesson learned only buy CPO from reputable car dealerships. Buyer beware of L&N.

LN Auto offered the lowest price on a car I had been looking at for months. I spent an entire day there and although buying a car is stressful, it ended up being a great experience. Annie is really friendly, helpful and knew a great local place for lunch. Jimmy will play hard ball, but is open to negotiation. It’s a small lot with nice cars and there is no pressure. I am a woman and went alone to shop and negotiate and Jimmy and Annie made it less painful! :) Annie provides a warm, personal touch, stayed in contact to keep me posted and mailed out my registration after a couple of weeks.
The car had one owner and I took it to a local AAA shop for 86 point inspection where it passed with flying colors. Jose, the shop’s detailer, is also really friendly and cleaned the car up nicely.
I was happy with my experience and am very happy with my car and the deal I got. If given a choice, I’d rather support a small, local family owned shop vs. a big corporate dealer.

These guys are the best! Very friendly, helpful and on top of things bought my car here and was very excited… BEST PERSON TO TALK TO IS ANNIE VERY HELPFUL TWO THUMBS UP!

I don’t like this place.

No problems with the service — but you could find better cars elsewhere. Found an awesome 06 4Runner… with a crack in the windshield. Broken ‘low tire pressure” button… etc.
You get what you pay for! Office staff was VERY nice!
3 stars because… well, it’s just one of those small, A-​OK lots.

Jimmy is the best! This place is very hands off, which was refreshing after the other 5 dealers we checked out from Santa Barbara to Van Nuys. Made the buying process seamless, reasonable prices (even beat private sellers) and the private mechanic we had inspect the vehicle said the car was in good condition. I would totally purchase another vehicle from here.

my experience here was so horrible that i felt compelled to create a Unilocal account to write a review. i’ve had many extremely good/​bad experiences but none of them have been enough to make me take time to write a review about them. this is a first.
the service here was beyond horrible.
i walked onto their lot around 6:45 yesterday (5÷23÷11) and was greeted by nobody. that’s fine though, gave me some time to look closely at the car i was interested in (honda s2000) by myself without any pressure. after about 10 minutes of studying the exterior condition of the car, i walked into the office to ask if i could take a look at the inside.
a man (asian, late 50s, wears glasses) met me outside with the keys to the honda and opened it up for me. this man was EXTREMELY unfriendly and EXTREMELY unhelpful. he did NOT speak unless i asked him a direct question and even then, he’d answer in 1 word phrases.
«has the car been in an accident?»
«no.»
“this had 1 owner right?”
«yes.»
“has this been modified?”
«i don’t know.»
«i see this has an aftermarket intake, were any other parts modified?»
«we got this from an auction. i don’t know.»
then i asked for a carfax report. this is basically how it went.
«is there a carfax report available for this?»
«yes»
“can i see it?”
«if you go online to
, you can read it there.»
«don’t you have a copy here?»
«yes»
“can i see it now?“
that’s when he FINALLY walked inside to fetch me the carfax report.
a few minutes later, i asked if we could take the car for a drive…
«can we take a test drive?»
«tomorrow.»
“tomorrow? i can’t drive it now?”
«no, you can come back tomorrow to drive it.»
then he muttered something about «they hold the keys» or something along those lines. it didn’t quite make sense since i had the keys in the ignition and the car was on with no other cars blocking the driveway.
at this point, i was already annoyed so i rudely said «i’m not coming back tomorrow if i don’t drive the car today, i’m not going to make another trip.» at this point, this guy just shrugged it off and allowed me to walk away.
i realize that i was only interested in a cheap $ 16,000 s2000 and not one of the two much more expensive GTRs they have on the lot, but you can’t just treat a customer poorly because they’re looking at a cheaper car. or is it my age? i’m 29 but could possibly be mistakened for mid-​20s or low-​20s. are you going to treat all «young» people this way? the only people interested in honda s2000s will be early to mid 20s, so if you’re going to treat people in this age group like crap, i don’t see how you’ll ever sell that car.
i’m no stranger to asian-​owned used car dealerships. i don’t expect exceptional treatment and i realize there’s a trade-​off for the lower prices… but this is just ridiculous.
good luck, L&N auto sales.

After being an avid Unilocal reader for mainly restaurant reviews, I decided to create my own account to share my recent car buying experience. Being in the market for a used vehicle isn’t easy with the excess of slimy car salesmen, and the Unilocal reviews were lacking in this area.
I was in the market for a used Honda Accord and ended up purchasing a ’04 Lexus after test driving a few models here. I almost skipped out on L&N Auto since I was extremely skeptical of the stereotype of these ‘shady’ independent car dealerships. But with the extremely low price point listed on Autotrader for a used 06 Accord, I thought it was worth the trip to see if the deal was legit.
It was. Not only was it a great car and we received attentive service for the test drive, but there were so many other cars priced below blue book value in the lot that we ended up checking out and test driving others (thus, ending up with a Lexus). The cars aren’t certified, but the dealer does provide a 30 day or 1,000 mile warranty. Free carfax reports, clean titles, and I had my father come with me to make sure everything under the hood checked out.
Most importantly (and what really made all the difference compared to all the other dealerships), the salesmen we met here were extremely genuine and sincere [HONEST] in the negotiations — vs. others that we went to the day before (see reviews). We worked with Areli (assistant sales) and Jimmy (sales manager), and both made the transaction quick & fairly painless. Far from the stereotypical, pushy car salesmen you come to expect from buying a car. They agreed to fix up all the minor issues with the car before pick up, and handled licensing and registration.
My parents and I weren’t even expecting to buy the car as early as we did in the day, but with the deal and below blue book price points being offered, it was too hard to walk away from! Though we did, but ended up coming back after seeing another dealer in the area. For the two times we were there, they were pretty busy and had a steady flow of customers. This family owned place beat my expectations. Given the people we dealt with and the deals being offered, I’d say this is one independent dealership to overcome your doubts for and check out for yourself.