Robbins Brothers Montclair – The Engagement Ring Store

Wonder service from Laura! I had an appointment set up with her and she walked me through the entire process from different colors shapes and anything I wanted to see! I would definitely come back for future purchases.

I came in one day after thinking I was just going to see prices and look around. little did I know I would be lost if it wasn’t for Laura the sales rep there, she walked me through everything and explained everything in detail. Today I walked out with the perfect ring, thanks to her!

Angel Maldonado and Stephany were very accommodating and made sure we got the perfect wedding band that fits our budget. We are very pleased with the service.

I went in a little skeptical and not really knowing what I wanted. My husband and I had one week until our wedding and we needed our wedding bands. He found something easily enough, but I wanted to match something with my solitaire engagement ring. Melissa helped us pick out just the right rings within our budget and I am extremely happy with our decision. Melissa encouraged me to try many different bands until I found the right one. She made the experience stress free and was so friendly and a joy to be around.

This review is long overdue, but I feel the need to give credit where credit is due. My fiancée (then boyfriend) originally went into Robbins Brothers to look around. We had left another jewelry store which had left us some what irritated. Anyways… we go to Robbins Brothers and are introduced to Ron. Right off the bat we felt comfortable with him. Ron listened to our needs, talked to my fiancée and I about our budget and made the ring buying experience such a breeze. My fiancée and I have since gone back to Ron to purchase our wedding bands. If we had to do it all over again we would skip going to the other jewelry stores and go straight to here. If you’re at Robbins Brother ask for him you won’t be disappointed. THANK YOU FOR ALL OF YOUR HELP RON!!!

Recently, my boyfriend and I went looking for engagement rings. We were planning on just looking and getting an idea (because I had no clue what I wanted).
We stumbled upon a wonderful woman named Stephanie Collins. My boyfriend really didn’t want to go to a jeweler because he had a bad experience before, but Stephanie totally changed his mind! We walked in and were greeted with a firm handshake, and a tour around the huge store, it was a little overwhelming. But Stephanie showed us around, offered us some water and there begun our journey to find the perfect ring. My boyfriend told her the price range that he would like to stay in and she only showed us rings that were in that price range, which we both appreciated, we never felt as though she was trying to up sell us.
She helped us with ring sizing, engraving and picking my ring (which was totally customized!). She truly cares about those that cross her path and I don’t think we could have found my ring without her, as I had no clue what I wanted or where to begin. She also was very knowledgeable and answered any question that we had. She offered to help my now Fiancé with planning the proposal, which in my opinion was perfect, and as she said «the world will literally just stop and it will seem as though everything else is fuzzy» and she was right! She made us both feel special and important. We also had a deadline and she met it, and the ring is perfect! I can tell you that my Fiancé and I will be back to buy jewelry from Stephanie Collins and only her, she truly is amazing and I would recommend her to anyone and everyone.

I’ve been here on the separate occasions and not once have i had a less than happy experience. Angel helped my fiancé and i out today and without ever feeling pushed, he was able to exceed expectations in both courtesy and helpfulness. He found exactly the ring my fiancé wanted, and for $ 500 cheaper than i anticipated, AND affordable payments!

My fiancé bought my engagement ring here and it was absolutely perfect! He was helped by Nash, who even after the engagement helped us so much. With planning the wedding, it was really hard to keep track of everything that needed to get done, and Nash helped us make sure that everything regarding my ring’s personal engraving and then the perfect wedding bands went smoothly. Every time I went in all of the associates made me feel special. This was definitely the perfect jewelry store to get my fiancé and I started out together.

I came here with my fiancé twice looking for the perfect ring. Nash helped us both times, taking the time to allow us to try on every single ring we desired to in the store. He was so patient with us, walking us through all the different options and making sure all our questions were asked and answered.
Nash was wonderful and I would recommend coming to this store for your engagement ring! I am so happy with the ring we picked it’s gorgeous. Can’t wait to come back for wedding rings!

Loved this store! Had a great experience and everyone was very eager to help my boyfriend and I. We ended up purchasing because we really couldn’t find anything that could compare to the ring I picked out. It was the one! Thank you Robbins brothers for making it a great and stress free engagement ring shopping trip.

This place is very professional. Nash helped me find the perfect engagement ring and some awesome Valentine’s gifts for my now fiancé. She can’t stop looking at them, lol. I highly recommend this location in Montclair CA, they have a variety of great choices and ask for Nash. He will take care of you. We can’t wait to come back for our wedding bands. Cheers!

I had already purchased a ring from the Riverside Robbins Brothers and wasn’t very satisfied with my ring. I went to the Montclair store praying for a better experience and to exchange my ring. There I met Angel Maldonado who I felt went above and beyond my expectations. I got a ring in my honey’s budget and more than I could have ever dreamed of. Thank you for everything Angel!

I will start with the wonderful service I received from all the team at Robbins Brothers but a special thanks to Nash Poorswani he was a big help on choosing the right Diamond for my special occasion. Thank you

Engagement ring shopping is not easy. It takes patience and time to look for that perfect ring. My girlfriend, now fiancé, was on a trip to Alaska and I had a whole week to find this ring. So I went on hunt.
I went to 4 different shops and no luck, until I came here. It may look intimidating at first but the staff here is so friendly and they make you feel right at home. No judging here.
The sales person I had the pleasure with was Josh. Very professional and very patient. I say patient because I got there around 6:30pm and I stayed until 8:30pm, they close at 8pm. I came in with an idea on what I wanted (her Pinterest was a life saver) and he was nice enough to stay patient and show me all the options they had. I narrowed it down to two different ones and was able to choose one the following the day. I even ended up with an issue with one of them (not their fault) but since they steam cleaned it and it wasn’t visible at the moment of purchase. There was a deep feather that bugged me. I contacted Josh and he was nice enough to go over other diamonds. He took the time and patience to review the diamonds with me, even steam cleaned them and took me outside to review the diamond before I left. Wonderful customer service. You cant beat their life time warranty either.
My now fiancé is in love with her ring. Thank you Josh for your customer service you provided. Give this man a raise!

Ok so first of all I want to thank Angel for such amazing service.
Our first visit was when I went to pick out my wedding ring set. He welcomed us with coffee and water and made us feel right at home.
He taught us all we needed to know about the diamonds and the quality of each ring.
He later helped my fiancé with the purchase of my ring and walked him through the whole process without any pressure.
Our second purchase was a breeze. We came in to buy an engagement ring for my fiancé the day after he proposed because he wanted his own. Angel was very thorough with all the choices we had and he really knew his stuff! He sent us a coupon to get $ 100 off our next purchase which we completed today !
For our third purchase, we finally purchased my fiancé’s wedding ring. Our $ 100 coupon had expired but Angel once again went beyond our expectations and gave us the discount.
He is very personal and even sent us holiday texts! He deserves 10 stars and I’m so excited to continue my services with the store! Get the warranty is totally worth it!

My husband bought my engagement ring here. Could he do it all over again he would not.
I’m too lazy to type a novel but basically he was told the ring would be ready in time for when he planned to propose but when he showed up, the ring wasn’t sized to my finger. So my husband had to propose to me with a «loner» ring that was so big it didn’t even fit my thumb. In addition to this, they would tell him my ring would be ready on a certain day but then we would show up to get it and they would tell us it wasn’t ready yet. We literally went to the store 3 – 5 times in a spand of 2 – 4 months before we were finally able to pick up my ring. Lastly, my husband ended up getting a few hundred dollars refunded because the salesperson that he dealt with in the beginning ended up charging him extra for the part of the band that holds the stone when it wasn’t necessary.
One positive thing about this place is that every time I go in to have my ring cleaned, they are very polite and have it done quickly.

Thank you Nash for helping me pick out the perfect sized diamond. Nash showed kindness, knowledge, professionalism and eagerness to help me out. Robbins brothers custom made my beautiful ring and it is perfect. For my birthday, my husband let me upgrade my center stone. Nash wasn’t pushy at all and very helpful. Thank you so much Nash for the incredible customer service and pushing for my ring to be done faster :)

My fiancé and I had the pleasure of working with Rosey! She was such a sweetheart. She was so patient with the entire process and really took the time to help my fiancé and I find the perfect ring. I am very grateful we ran into her. Im glad my fiancé had her to help him through the entire process. We feel extremely lucky to have met her.
She helped tremendously when my fiancé bought the ring I originally wanted, then I changed my mind (not knowing he already bought a ring)!!! She switched out the rings for him and kept him calm about the whole situation. He had nothing but nice things to say about her and the entire staff! I highly recommend this place.
As soon as he popped the question and I said yes he said «Text Rosey and send a picture!» That just goes to show how involved she was.
Even after I bought the ring, the great service continued. My ring was a tad big so I went there tonight without an appointment and she and the staff said they would get it to me by tomorrow so I can have it for Thanksgiving on Thursday! Just a great experience all around.

Great customer service and great selection! We had Corey assisting us she was honest and really assisted my fiancé on picking the perfect ring. I always get tons of compliments on my ring my baby did a great job! I went back and got him a ring there as well.

Before smart phones, Unilocal,and so many other modern conveniences, there was Robbins Brothers. The Arcadia, CA store which I am not sure even exists anymore is where my husband and I purchased our rings. We even had our picture taken by an employee using a polaroid camera.
This store location quickly became the most convenient store to get our rings checked, cleaned, sized, maintained and signed off on every 6 months to keep our lifetime warranty valid. I was in the other day and noticed a few of the same employees who have been in this store since I have been visiting, a little over 18 years. That says a lot for the company and the longevity and experience of the staff.
Throughout the years I can say I have received excellent service here, no complaints!