Pigtails & Crewcuts

I was a little hesitant on my son’s 1^st haircut experience but the staff there made my son extremely comfortable but when Jenn came over she greeted my son with open arms. She was patient with him & made the ease of the haircut much more enjoyable for all.
We definitely recommend this salon & we will be going back.

I cannot say enough good things about here. My son is going to be three next month and has been very shy lately so I was a little hesitant for him to try and get a haircut from someone that wasn’t family. As soon as we walked in he was hooked. He got to pick which seat he wanted. Naturally he picked the police car and they even let him hold a Dino he saw for his haircut. I love how she (believe her name was Jenn?) explained to him what she was going to do before she did it. She made him feel so comfortable and he sat like a champ throughout the whole cut. We will definitely be back in a few weeks and will get our other sons first cut there as well in the coming months.

Jen!!! The amazing and patient hairdresser!
Never in a million years did I think my son would let anyone cut his hair. But Jen was so patient with him. She approached the «hair cutting experience» in a different way compared to other salons we have gone too. She first had my son get use to the salon and then slowly showed him the water bottle and comb. Whenever he got nervous she was patient and backed off and then calmed him down.
She also cut his hair while he was standing up at the train table, basically accommodating where ever he felt comfortable.
I would give Jen 10 stars if I could

Have been taking my son here for 3 years. There have been some stylists better than others. Overall they are always great with kids, patient and take their time. I have never had issues with the front desk. They are busy when most salons are busy its no surprise. If you walk in and theres 5 kids ahead guess what, you have to wait.
I had an issue with my sons haircut once and emailed them and got a prompt response.

Only getting 3 stars because of Tia otherwise would be 2 — Tia is talented and super quick. The wait can be really bad so be prepared. Literally watched Tia finish 4 haircuts while the other employee was on 1 the entire time. And all 4 looked great!

Abysmal experience here today. My husband and I brought our 10-​month old in for his first haircut. The place is adorable, with plenty of toys for sale, of course. We put our names down on the list at the reception desk, which was a manned by a girl who made no mention of the wait time. She didn’t say anything, actually, not where to wait, etc. There were a couple of people in the waiting area, so a woman (who appeared to be in charge, was friendly) walked by and told us we could wait in the party room, which was cute and had toys and a movie on.
After about 30 minutes, the woman told us we were up next, so we moved out towards the chairs… where a kid was having a full blown meltdown. Screaming, spitting, hitting the stylists, punching the mirror, etc. Not his fault, it happens. But at this point, the friendly woman is gone and there are two stylists and a room full of people and one stylist is fully occupied with the tantrum kid for quite a while. She was totally frazzled, understandably. The other stylist was nice and seemed to like kids, but the pace was glacial. I keep going up the receptionist and checking our place on the list, which somehow doesn’t seem to be getting closer to the top. After a full hour waiting, I asked her how long and she said another 10 – 15 minutes. My son was creeping up on naptime and I was sure it wouldn’t be long before HE was the tantrum kid, so we had to cut our losses. So no haircut for us.
I was annoyed that no mention was made of ANY wait time — we overheard her say 45 min to someone else after we’d already been there a while. There were not nearly enough people cutting hair on a busy weekend afternoon, and no one had any idea how to properly deal with an extremely upset kid. Seems like a prerequisite for a kids hair salon.

The stylist we used left on maternity leave and we tried two other people. My kids had terrible experiences with both.

I’m giving one star because pigtails and crewcuts has a fun set-​up for kids. Our daughter enjoyed the different themed seats you could choose to sit in. Beyond the kid friendly surroundings this place does not have much to offer. We went here for our daughter’s first haircut, the cut turned out cute, but the stylist was cold and not overly interested in chatting, the opposite of someone you would expect to work as a children’s stylist. We took our chances a second time thinking that our daughter liked the environment and that if we got a different stylist things would be better. We ended up with a slightly warmer stylist, still no obvious kid conversation like, «what’s your name? How old are you?». The stylist started cutting and I watched in astonishment as huge pieces of hair started falling. I had asked for a shoulder length cut, but we ended up with chin length. Of course I think my daughter looks darling no matter what but this was not a look we were going for. Extremely frustrated that what I asked for was outright ignored in favor of what the stylist apparently had in mind. I’ve had to put in a happy face so my daughter feels confident, but inside I am boiling. Needless to say we are done trying this place.

My 4 yr old twin boys have been coming here for almost 2 yrs. They LOVE it here so much it’s hard to get them to leave. They have a Thomas the train track set to kill the time waiting. Kid movies are played on TVs located at each station and the kids love that they have their pick to sit in a fire truck, police car, plane & forget what other vehicle. The stylists are all great with the kids. It’s very clean. Highly recommend this place.

I took my 7 year old to get a trim (dusting) on her ends and bangs. First impression was the girl at the front desk has no personality. It was pretty busy when I got there, however the stylists would go up to the girl at the counter and say «I know it’s busy but I’m going to step out for a few min, I’ll take someone when I get back» she simply just kept saying ok as they all walked by you like you weren’t there.
When it was our turn the girl at the front desk pointed at us and Jeanie walked us to the chair, I told her I did not want her to take any length off just dusting to make it look neat and give it shape. She said OK no problem. Then a big chunk came off and she said «her hair is longer on one side I have to make it even» I said ok and she kept cutting and wetting her hair over and over again. when she cut her bangs they were uneven with it being longer on the right side, I could see one eyebrow and not the other I asked her to fix it and her bangs ended up halfway up her forehead with the middle being shorter and going in. I asked her to leave them alone so she sprayed it more and left it wet. She told me she was done and I asked her to please dry her bangs and her hair. She grabbed the blow dryer didn’t use a brush and just waved it around leaving her hair like a big frizz ball.
When I got home I straightened her hair and discovered her hair was extremely uneven. Very upset we got back in the car and drove back AGAIN. even though we were there not even an hour before no one recognized us. When I told the girl at the front desk how horrible the cut was she looked at me and said «oh» and then just looked at me, when I saw she wasn’t going to say anything else I tell her I was to get it fixed by someone else and I want my $ 21 back, I ask her who is really good and can do it and she goes «oh I don’t know I guess they both probably can do it»
I asked to speak to the manager so they called her on the phone, at first she seemed kind of bothered then she went on saying how surprised she was because Jeanie had been there so long and this must have just been a bad cut. Really? She said I want to make sure it’s fixable, of course it is by having to cut her hair to her to her shoulders, by the way when I brought her in her hair was halfway down her back. No one addressed the refund issue and the manager asked to speak to the girl at the front desk and then no one said anything to me I just stood there, finally after 10 min I asked what the outcome was she said one of the stylists will fix it. Again it was busy and there was another stylist walking out. I waited 40 min to get seen. The only good part of the trip was Mandy she was so gracious and understood my frustration she immediately saw what I was talking about and kept apologizing for having to cut it so short when I emphasized I didn’t want her to lose length. She might be the only one there with a personality, customer service, and cutting skills. She did get the back even (by cutting to her shoulders) but the bangs we have to let grow out.

Had my daughter’s first haircut with Kathleen and had a wonderful experience! I had no idea her hair could look that good :-) She was patient, kind, and very skilled. Plus the salon is adorable with toys to keep them busy and distracted. Will be back!

The worst haircut my poor son has ever had. I took my son in for a haircut on a Sunday and we showed up as soon as they opened. There was already several families waiting. We didn’t wait long and the lady that cut his hair was nice but she butchered his hair! I’m not the kind of person that is going to make a scene but I’m definitely not going back… I think not giving them my money makes more of a statement.

I took my daughter here for the first time this past weekend and I have to say I was pleasantly surprised! I tried many other kids salons in the neighborhood and none of them had given my daughter a decent haircut…
Pigtails and Crewcuts not only exceeded my expectations in terms of quality of the haircut but the staff was great and the salon is adorable!

This place is bright, kid-​friendly, clean and has fast service. All employees went out of their way to make me and my daughter comfortable. Lots of hand-​made barrettes and headbands. Car and airplane seats are squeaky clean and super fun. My 6 month old sat happily in her airplane and would have been happy there all day. I would recommend this place. 4.5 stars– half star off bc a little pricey for 5 min baby trim, But I will return.

I’ve taken my 2 boys to P&C several times since they opened and I have to say that we always get a very decent cut. The store is spacious & clean and they have a good selection of toys, shampoos, etc. I’ve heard from some other parents that some stylists aren’t very good, but I’ve had a couple good ones that I go back to each time. The prices are also reasonable, given the attention to detail and quality of the cuts.

My son had his first and second haircuts here. They have cars, airplanes and such to sit in while getting a haircut, which my son loves. People have always been nice, place is super clean, and there is a big train table in the back. My little guy never wants to leave!