Mountain View Tire & Auto Service

Can not trust this place, have been here a couple times with my Honda for oil changes, when I took my boyfriends GMC, for an oil change, mind you @ 5pm (they close at 6) they waited a couple of minutes and told me that it had a massive coolant leak, they had it up in the air and coolant was dripping out of it… Why didn’t I see a coolant leak for the past month that I’ve been driving it? They ended up telling me it was the intake manifold leaking coolant that the gasket was going to have to be replaced & it would be a 6.5 hr repair, and I would have to come back tomorrow; roughly going to cost me $ 1,000… I work for a service and repair company, I may not be a mechanic but I know the gist of things, I drove the car back home to meet my boyfriend, we popped the hood open and let the car sit for a few minutes waiting for the pressure to build up so this «Leak» would start leaking again… Well it didn’t. They wanted to fool a female that they assumed didn’t know anything about cars, engines, etc. they wanted to go home early and conveniently and make easily over $ 1,000 the following day. Thank you mountain view, my family goes here for oil changes, and you lost all of our business! Don’t trust these people.

Came here for my tire service and a few other fixings my car needed. The customer service we got from Robert was awesome. He was so professional and polite. He was honest and had no problem showing me that my car ended up needing new brakes. I will definitely be coming back here for further car service and I appreciate all the services provided. Thank you

Drove in with one spare and three really bad tires. They treated me kindly (didn’t belittle me for having waited so long to replace the tires), gave me two price quotes, and finished replacing all four tires and alignment in the hour that he had said it would take.
They even put the tools away from the back of my vehicle that I had used to change the flat. I was very impressed with their courtesy and speed. And now I should remember to go get those tires rotated every 5,000 miles because it’s a free service they provide. Thanks, Oscar, for your help!

Oscar & Danny were great! They really helped me out in a tough situation. I was from out of town and had major steering issues. They replaced all my shocks and gave me a great price. Definetly would recommend to anyone

I drive 50,000 miles a year so I’ve been coming here for a while now for tires.
Great and friendly service. Also, lots of knowledge about picking the right tires for your driving needs.
I recommend this place all the time.

Great service! This team always works with you and HELP you out on your needs and wants. The manager (Oscar) is awesome and will be returning for my oil changes, brakes, and tires.

I had a moaning noise in my power steering (right before Christmas, yay!). I had called the dealer, but the girl on the phone was quoting me $ 109 for a power steering pump and basically I determined she had no idea what she was talking about. I called Mountain view and they quoted me under $ 400, so I took my car to Danny (an ’06 Honda Accord) and he recommended flushing the power steering fluid, since that commonly corrects the noise and would be far cheaper than replacing the pump (~$ 80).
The noise went away for a few days, but came back. So on the day after Christmas, I took the car into another dealership, where they wanted $ 60 to diagnose the problem, and then more than $ 500 to replace the pump, if that was indeed the issue. I said forget that! So I called Mountain View again and got the other guy, I think his name is Oscar. He looked up my account and had all the notes and original quote from Danny and was able to order the pump and set me up with an appointment on the 28^th to get it replaced. Great service, fair price, they always work with me and answer my questions. Very happy with these guys :)

My high mileage has me back for another oil change. Thank you Danny and Oscar for taking such good care of my car and keeping me on the road!

Horrible friday night getting a flat on the freeway was not going to prevent me from having a good time! Saturday morning get up with 3 tires and a spare maxe my way to mountain view tires to be greeted upon walk in with fast and friendly service. Manager is vert accomodating went above and beyond to make sure a happy customer was satisfied!

Love this place. I have had a lot of problems with mechanics in the past telling me I need «this» or «that» or else my car is going to be in trouble. After 3 years I have never had this experience here. Oscar and his team are very honest and caring mechanics. They have only told me I need something when I actually need it. I am really thankful that my wife and I found this place.

The guys at Mountain View Tire have been taking good care of my mother’s
car for years. Funny thing is I am a mechanic myself, She told me last week
that Danny said she needed tires. the mechanic always checks things out
for her. The last time she was in for service 4 months back she was told tires
are getting close. So she has me check it out for her and sure enough it was time.
So I just want to say good looking out and thanks for always being nice
and honest to My mother. 5 stars

Complete morons! Goodyear Tire should seriously pull their endorsement sign off this slimy car shop
This place lost my wheel lock after repairing a falt… Really people!?! I mean it’s not like you were swamped with work… I was the only customer there… and now I know why!
Zero stars if it were up to me…

What we thought was wrong with the car was completely fine and no work really needed to be done at this time but I elected to get the things done that had been neglected and needed done. They had a Fair price and even gave me some good discounts. Oscar and Staff are awesome!

Best place in all Southern California. Very honest and reliable. Oscar, Danny & Josh are great. They keep you informed on everything that’s going on with your car. Took my car to them with a $ 600 estimate from another shop. They were able to beat it without me asking for a discount. Wish I could give more than 5 stars. I definitely recommend this place.

Another pleasant trip. I appreciate their friendly and quick service. Everyone is all smiles, and they make sure to help you any way they can.
Oscar helped me out at the front desk. He’s knowledgeable and always helpful.
I went in for an oil change, great price and my car is running smoothly.
Thanks guys!

I just got off the phone with a really rude guy. I purchased 4 new tires here 3 months ago and was asked if I wanted the warranty? This I was told consisted of free flat fixes. I then asked about what if I had a flat and was stuck on the street? The guy then said they would come to me! But… When I called it turns out that was a lie:-(they will not come to u! So there is no point in this warranty I just payed for since Americas tires up the street will fix a flat for free always with no warranty and no purchase! Wow! I got taken advantage of! I should have chose Americas tires! I’m very disappointed! They did however wait for me a few minutes after closing time to fix the tire hence the reason for the two stars instead of one…
Update: when I got here they explained that the warranty covers total replacement if necessary … That part could be a good thing hopefully it is true! I guess I’ll have to wait and see! AND this guy (josh)was much nicer than the one on the phone! So I am changing my two stars to three for customer service in the end!

The guys at Mountain View Tire & Auto Service have kept ALL of my vehicles over the years running smoothly.
There was my favorite: The 2003 Mustang (I miss it so much). There was the «family wagon»: The 2006 Kia Sedona. The «thorn in my side»: 2001 PT Cruiser (I’m glad I’m rid of that one). The «long commuter»: The 2009 Toyota Corolla (My current daily driver).
Look, what I’m trying to say is that I’ve owned a LOT of cars (too many for a guy my age I think) and the guys here have kept em’ all from EVER breaking down, and it’s not like I DON’T DRIVE ANYWHERE either. On average, I drove over 100 miles a day to work in Orange County for over 10 years. I just recently started working close to home, but I still trust these guys with my cars.
People complain that every time they take their vehicle in, they find something wrong with the car. You know what? They typically do, and let you know about it so you don’t end up one of those morons blocking rush hour traffic because you’re car broke down! (Ughhhh, how many times I’ve seen THAT on the toll roads back from the O. C…If I had a penny…) Anyway, it’s not like they FORCE you to fix the problem, they just let you know about it.
Every time they’ve found a problem, they take me out to the car to show me the «bad» parts they plan on repairing and then show them to me after they’ve removed them (to prove the work’s been done).
They have drop off/​pick up service (to locals) and call you when your vehicle is ready.
I have noticed that, from time to time, they can give me a «discount» on services and parts, but not always. It’s pretty inconsistent when they offer me the discount. Rather than see this as «shady» practices, I see it is as «cool, I can save a few bucks today».

I don’t what happen to Mountain View Tire, but I had a very bad experience with them.
I got a tire rotation and wheel alignment from them. Everything looked good until a couple months later when I got a flat on the front passenger side tire.
Called AAA service, and the Service Tech could not take off the lug nuts. Lug nuts were impacted and frozen. And all the tires were over inflated from the recommended max amount. Had to wait for AAA flatbed to tow and left the car overnight at Mountain View Tire.
First thing the next morning, I told the service writer what happened and needed a tire replacement. He quickly and nervously advised that they would replace for free the wheel bolts, remove and check the lug nuts on rest of the wheels and replace the tire for a nominal price. He didn’t apologize or even look at me during the entire time I was there. When finished, it all looked good, but how do I know if the service was done correctly?
One month later, I felt some front wheel shaking, and I took it to a tire shop near work.
The tire tech advised me that front driver side tire’s lug nuts were frozen. It looked like the lug nuts were install incorrectly again. I went ahead to have them replace the bolts, remove all the lug nuts and re-​installed the lug nuts by hand and properly torque wrench.
I could have gone back to Mountain View, but I had given-​up in dealing with them. It was just so much hassle in dealing with their service outcome, and I really have a difficult time in trusting them to do the work right.
By the way, I am not a shop owner, and I have the invoices that documents the above.

Nothing but convenient, fast, and friendly service.
After obtaining a flat tire on the 10 freeway in a city I was unfamiliar with, I dreaded the reality of having to deal with an unknown automotive shop. Luckily for me the nearest tire shop was Mountain View tires and auto.
An employee named Josh quickly found the appropriate tire for me at a price significantly lower than neighboring tire shops. What could have been an extremely unpleasant experience turned into a quick and convenient fix. Thanks josh! And thanks Mountain View Tires! I whole heartedly recommend this location to anyone seeking excellent service.

I have been bringing my Toyota cars (my former, old car and my current, relatively new car) to this place for 7 years.
At first I thought that the prices here are a little higher than what other mechanics may charge for similar repairs. However, I realized over time that the mechanics at Mountain View are honest. They have never recommended any unnecessary repairs. They have suggested repairs, servicing, and tire changes in a timely manner. Once they work on my car, I have never had to spend a dime on the issue ever again.
After I sold my old car, and purchased a newer one, I continue to bring my car here. They keep it in excellent shape. I have had no problems. They finish their work on time and provide all details.
I hope they continue to remain a trusted and completely reliable auto service shop!