Costco Wholesale

This costco is like usual ones, busy but a bit dirty. Be careful when buying fruit from here. They don’t check the freshness in their fruit. We had a hard time finding watermelon that didn’t have mold or soft spots. Then we moved on to other fruit and found old fruits again. Come on costco if I wanted old, moldy or soft fruits I’d go to the 99 cent store.

not a member here, went with someone who is, I dont really need to buy much things in bulk, but if you do, i guess this is the place, friendly staff.

Gloria in returns was so helpful and reassuring, I lost my receipt and was freaking out, but she did my return with no hassle. Thanks girl!

The people at the tire center aren’t very considerate they took more than 2 hours to see me I understand I didn’t have an appointment but another customer that did had been there more than 2 hours! That’s ridiculous. No one should have to wait that long with an appointment

Maybe one day they’ll figure out that most people shop on the weekends, and who knows, maybe they’ll conclude that their staffing level should reflect that. Now there’s no more kirkland bourbon, my car takes diesel, lines are even worse than other locations, and the entire pharmacy was closed for lunch… Zero reasons left for me to shop here and pay for membership.

Crystal had been very disrespectful over the phone. She was incredibly rude and was not helpful at all. Everyone else was very helpful especially the supervisor David!

Why is it that the only time I didn’t have to wait at the tire center was when I was buying tires?
Have just been quoted 3.5 hours to have a nail removed.
Beautiful.

Thank you for the cleanliness and organization. I am always greeted and assisted when I need it. The organization allows me to get my items and leave. I like the outside patio food court as opposed to some Costco’s that have indoor food areas. It is easier to get in and out. Friendly staff. Thank you.

Different Costcos carry different things. This is a list of the items I look for.
The Haves:
Smoked Salmon (non-​sliced one)
Organic OJ
The Have-​Nots:
Apple-​wood Smoked, Nitrate Free Bacon
Organic Whole Milk
Organic Bolthouse Farms Carrot Juice

Always seems to be very busy, regardless of the time of day, however, I have never had a bad experience here and all the employees seem very nice.

I love Costco, If they don’t have it, I don’t need it!!! there are a few things I wished they’d keep in stock…;-) None the less, great gas, great PIZZA! the combo is the best, even cold the next morning with warm beer. dog and a coke for under $ 2 cant beat it! Costco kicks ASS!

After getting gas early this morning, I realized that your tire shop was open. I needed wheel locks out on so I decided to drive over to see how much they would charge me. When I got there only one person was working and was on the phone. There were 2 cars in the bay and me outside waiting.
When I was approached, it was by your service manager Jason. I could tell he was busy but asked if he could help… With all that was stacked against him… Which included 2 people waiting, 2 cars in the bay and an employee who didn’t come to work leaving him short handed, he helped me! He was polite, courteous and never let me see his frustration. I am a store manager and this happens ALL THE TIME. Yet he never lost his cool.
Let me tell you Costco and Costco management at this location. Good help is hard to find. And managers like myself are always looking for good people like Jason. Treat them well or managers like myself will try to steal! Great job Jason and THANK YOU not only for your patience and help but for great service, which I value more than anything!

I was going to buy a bed set and was told it was sold out, ask a worker if they can check the rancho cucamonga store and was told they were sold out as well and the next store that has this set was in long beach. I left the store and called the rancho cucamonga store and was told they have 8 sets. I went there and got my bed set. i should have went there first.

What the heck is with the grumpy employees? Your job is customer services based. Being rude after only being open for 30 minuets is not needed.

Long overdue review, because Costco is simply two pigtails up great!
First, they are the only place I know that sells my absolute favorite spicy nacho cheese sauce Que Bueno! This is no watery, plastic textured sauce like we are so used to in the theatre and stadiums. This the THE BEST nacho sauce I’ve ever had: thick, cheesy, spicy, the bomb. It comes in a HUGE can, but you can divide it into containers and freeze what you won’t use immediately and take it out to thaw in the frig as you need it. Soooooo good! I wish I could make this the official cheese sauce of all entertainment venues! If I were God…
I also walked out with some really quality wood bar stools for only $ 100 a piece. I’m sure these would have cost at least $ 50 more from another store. That why I love Costco – quality products at fair prices.
And who doesn’t love it when they have all the tasters? So many yummy party foods.
The workers are nice. Lines can be long, but they generally go pretty quickly. Parking is plentiful. Gas in cheap. A store doesn’t get much better.

First of all, I’m a fan of ALL Costco stores, but I am of fan of this store specifically.
Are the check out lines long on weekends? YES.
Are the lines to get out of the store (where they check your receipt) long? YES.
Are the food court lines long? YES.
Are the gas lines long? YES.
Is it almost impossible to find parking? YES.
Ok, now that we’ve covered all the things that make Costco, Costco… on to the review.
This Costco is always well stocked, and my favorites don’t always change locations within the store. Knowing how long the lines and wait times can be, I love that I can run in, know where to grab my stuff (snag a few samples) then try and get the heck outta there!
I’ve experienced nothing but top notch customer service at this Costco. I typically go shopping with my wife and child/​niece, and, each time, whether male or female cashier, they strike up friendly conversations with the little ones. They always address me by name and thank me for shopping with them.
In the store, I’ve always been able to find an employee who knows how to direct me when I do have a question (for seasonal things I’m looking for and such).
PRO TIP: If you have complaints about the people providing samples, don’t blame Costco for them. These people work for a separate company than Costco, and are contracted to work there. Just letting you know in case you are considering them while reviewing THIS store and its employees.

I LOVE Costco! This particular location isn’t the greatest in my opinion. The parking lot is always full. Doesn’t matter if you come when the doors are first opening or when they are about to close. It’s going to be full. The parking lot here is hell getting into and out. Getting gas here is absolutely the worse thing. I refuse to wait in their long lines. There are times where I’m only passing by and see cars in the street waiting to get into the parking lot for gas.
Another downside to this location is their lines. I was hoping they had a few self checkout lines like they do in Vegas but they didn’t. It wasn’t a big deal until I waited in line. With every register opened, the lines were still about 15 – 20 minutes and I only had 2 items.
The food court here happens to be on the outside right next to the tire station. They don’t have many seats but their lines move pretty fast. It gets a bit crowded with all the baskets placed all over the place but if you aren’t staying there to eat you can get in and out pretty quick.

Costco is one of those stores I do not mind keep going. Item there are general good price especially their discount item. But really attract me is two thing (Gas and Free Samples) Costco usually has the best gas price in town but occasion it goes to Samsclub. There’s always a line for gas here, day or night… Their food court is outdoor which I not favor, this increase traffic for nonmember, who just there buy the cheap hot dogs and pizza and isn’t really spend money on the store.
In case you didn’t know. Costco haven’t raise their hot dog combo price for like 25 years. This is remarkable by all mean. I wish gas price are like that imagine paying $ 1 a gallon. Costco do a lot of thing right, by keeping many service and price as the same possible for many years unlike most competition. At top Costco treat their employee much better than most rival and this result better morale and better customer service.
This costco located very close to the freeway exit, which is very convenient for out of town people to shop here. By the way, one time someone left a big lipstick in my car windows which was a surprise. I don’t drive a supercar but sure it attract some woman haha.

Horrible customer service
Cashier Andrea had a bad bad bad attitude
N then no one at merchandise pick up
Who finally shows up lori (supervisor) tacky attitude they just killed my day came after work n go to costco n this is what i get
Did speak to manager at the time Jenn n she seemed like she cared but ive seen plenty of management covering their unprofessional staff before so i decided to help them maybe corp can handle this

Costco is an anomaly in the realm of big business, for real. It’s like they actually care about their customers. Like, there’s no way they’re making money off of their hot dog/​Polish sausage (what even is a Polish sausage) combos. Like, they for sure knew that the table I returned was bought solely for the use of beer pong the night before, but they still accepted it with no questions asked. Like, they know that selling a gargantuan, 17 lb. (approximately) pumpkin pie for $ 5.99 is foolish, but they do it anyway. Never change, Costco (except for those those ugly-​ass Kirkland jeans, they have to go).