Stan’s Old Town Vacuum & Sewing

This store is under new management but the service and honesty continues with this current owner. He thoroughly checked my Brother machine and fixed it without overcharging. I would recommend this establishment highly.

I went in to Stan’s last month with my sewing machine. I left it there while I went to see if I could quickly get the new part needed to fix it that day. I was unsuccessful but the employee had tried very persistently to adjust my loose bobbin part. He didn’t charge me though he spent a descent amount of time fussing with it. I will go back to them when I need help again.

DO NOT GO HERE! They steal your money by asking for your credit card and charging thing you never bought! I give this place no stars. Thieves is what they are!

I needed help with my sewing machine so I brought it here. The man (didnt catch his name) took the machine out of the case and figured out what was wrong (i wasn’t threading it correctly) and showed me how to do it and I was out the door! Very good customer service I will definitely return if I have other problems… Oh yeah, he has an adorable dog that greets you at the door! I Love this place!

This place has no concept of customer service and is poorly run. I was told my vacuum would take a week to repair. I called after 3 weeks had passed and was told it would likely be ready the next day. When I received no call, I called back three days later and was told it hadn’t even been started. When I pressed finally at that point to have it fixed that day, I was really spoken to rudely and told to either pick it up still broken or allow him enough time to fix it. I want to support small, local business but I’m certainly never going to return here. I hope this review helps the owner reassess this business’ operations and customer service. Setting the right expectation on timeline and a simple apology would’ve done the trick.

They serviced my vacuum for less than 100 $ and it works better than when I originally bought it. They had it ready in less than a week. Nice gentleman, nice workers.

There is noone else that knows more about vacuums then this place.