Providence Monroe Family Practice

I’ve been with Providence Monroe for over 20 years.
Had same Dr for over 10 years. It is a improvement for Providence to open up state of the Art facility a few years back in Monroe. I would and do recommend Providence Monroe to others.

On my first visit I am quite impressed and pleased. The layout is very functional and aesthetic, the staff that I met were cordial and warm, and the building new and beautiful. I’m not hoping to be here often (!) but when I have to it’ll no doubt be a nicer experience than the doctor’s offices I’ve been going to in the past.

As a new patient here I must say I have yet to meet anyone that was unpleasant. The layout of this facility is AWESOME! Easy check in and straight to a room! Eliminating the «waiting room» makes the Dr experience so much better. I am so glad I chose Providence. Dr Whitman and Allergist Dr Johnson were great!

This is an amazing facility. It’s sort of a cross between a family clinic and a hospital. They can do a lot here that most family doctors can’t, and they are tied in with the hospital so when you do need something done that they can’t do, all your records are already available. It also seems you get expedited into things because of this. I’ve had to rush to get to the Colby Campus to make an appointment for a test that they arranged while I was in the clinic in Monroe. If I weren’t already in the Providence system I probably would have had to wait at least days if not weeks to get that test.
I love the way they have things set up. You walk in and check in at admissions, just like a hospital. There may be a short wait here. I think I’ve waited less than 10 minutes at the most. After that, there is very little waiting. Even the one time I went to the walk in clinic, the wait was probably less than 5 minutes. And they were so nice! I don’t generally like going to walk in clinics because it feels impersonal, but these folks treated me as well as my regular doctor does, and they were able to talk to my doctor to consult with her about my case. I was being difficult to diagnose. ;)
For a regular visit, once you check in at admissions, they give you a little badge thing that tracks your position and send you to your location. You put yourself in the room they assign you to. I’ve almost always had the nurse come in within a few minutes, and the doctor just a few after that. There is no waiting around for hours here. Everything is streamlined and efficient.
They have the MyChart online system where you can email your doctor, get test results, access billing, request refills, etc. That’s great for when you want to ask a simple question and not bother anybody.
All in all, as far as doctors go, this is as pleasant as it gets!