National Tire & Battery

They always get the Kaymobile up and running with no gouging or grumbling. That’s all I gotta say about NTB.
Hey, I’m the one who always ends up paying.

These guys will rip off loyal customers. I went there for over a year taking three personal vehicles and two company vehicles Over that span for regular span. Then I took my person vehicle there for a routine battery replacement because I work too much and didn’t have a second to look at it myself. When I picked it up they told me it would be $ 60 more than the quoted me at because where the battery was located in my car inside the fender, they had to take off a few extra parts. Well I payed it no questions asked and then the next day I was getting some stuff out of the trunk and noticed the battery was actually located under the trunk plate, really easy to get to. So then I decided to call up ntb and play stupid and asked again for the service writer to ask the mechanic why it cost me $ 60 more and again I was lied to. When I informed them on where the battery actually was, all I heard was silence. They GM promise me the mechanic would be punished and tried giving a bunch of free oil changes but by that point I didn’t want then touching my car again. So if they are willing to lie to a loyal customer that had spent $ 1000’s with them, they will lie to anyone.