Lori L Floyd, OD

After a long time of refusing to admit I had sight issues and dealing with about a dozen pairs of reading glasses scattered all over the house, I finally decided to visit an optometrist a few years back. The experience was less than great and I quickly reverted back to the reading glasses.
Two years ago, I went to Dr. Floyd — more because of a nice improvement in my coverage than for any other reason. Honestly, I didn’t have great hopes other than perhaps getting a pair of nice sunglasses courtesy of my insurance.
Right out of the gate, things were significantly different than the first doctor I went to. The location is smaller so I didn’t feel like I was in a Lenscrafters-​type place that is just interested is the sale. The staff was very friendly and attentive and, in return visits, I have always been surprised that they remember me.
When talking with Dr. Floyd on my first visit, she talked to me about multi-​focal contacts. I was hesitant because a previous doctor told me about them but could not explain how they worked but Dr. Floyd took the time to explain them in detail. The idea of improving my distance sight and not have to wear readers was huge to me.
I have now refilled my contact prescriptions with the doctor two years running. Over the time I have been with the office, I have lost or torn contacts and they have always helped me out with a replacement. Both my children have gone for visits and I have referred several of my co-​workers to the office. Everyone has been very happy.
This is a great find if you are looking for an attentive doctor and staff.

Fisrt time patient, Very friendly and nice staff. Dr. Lori is caring, personable and professional. I was a bit late to appointment but they were very understanding, and there’s no waiting. Really enjoyed my office visit & great experience overall. Will definitely recommended

I went to this place for a yearly contact prescription. It was the first time my family and I have been to an vision care outside of our normally-​insured optometrist. After all of our eye appt. my family members returned with the same view of the place: «ehhh, it’s ok». It’s hard to explain it as any different than that. The staff is friendly, but seems cold and the Dr herself seemed to be somewhere far from the exam room. The actual prescription she gave me for my contacts was different from the one I used from the year before. However, in the end she told me to just use the same prescription from the previous year since she didn’t have the right contact in stock for me that day. Half way through the year, I started squinting to read, having difficult reading details on paperwork at my work.
My dad’s experience was about the same. He ordered eyeglasses from their office and opted for the transitions lens to be added on. When he got them, they didn’t have the transitions add-​on, even after he had already paid for it. Mid-​year, he took them bad to have them repaired and mentioned the transitions to them again. They said they would add them on, but charged him for it. The repair itself took a week, leaving him to use an old pair until he got them back.
Overall, the staff is friendly, but there is an air of aloofness in the office. They get the job done, but there seems to be a kink in the chain of communication between the staff members

Dr. Floyd and her staff made our day today. My 7 yr. old son failed his school eye exam and had been having trouble reading the blackboard. I had no idea how he’d react to the bad news– that he is nearsighted and needs to wear glasses ²⁴⁄₇. He is active in sports and concerned about looking cool so I am so thankful that his experience was positive and they were so caring. They were quick and professional and accepted our vision insurance too without any hassle (Guardian). They gave him a welcome gift and had a lot of cool options for frames for him to choose from. The office is beautiful and they have gorgeous selections of sunglasses too. I highly recommend Dr. Floyd and hope you support her practice too. We are lifelong customers and patients now!

Excellent place to go for ur eyecare specialist, i highly recommend Dr Lori Floyd, she is very attentive to ur needs and so is the staff

* So I want to change my review. The two other times I have gone back for my follow-​up eye contacts exam. They were much more friendlier and courteous. The Dr actually managed to casual chit chat with me and looked like she wasn’t having as bad of a day. On top of the me and one of the ladies there talked about tattoos and her kids both being tattoo artists. Maybe the first 2 times I went, they were just having a bad day. So I would like to change my review about them. They weren’t that bad when I went back.
However, after wearing my contacts for a day as instructed. I went back for my eye exam. Found out that I didn’t need them after alls and the contacts was making my vision worse. They decided to order me non-​prescripted colored contacts since I had paid for the fitting fee already, even though my insurance doesn’t cover non-​prescripted contacts. I thought that was pretty cool of them.