James R Dugue, Optometrist

Doctor and front office are really nice. Dr. Dugue is very thorough and took his time. I had a good experience.

Dr. Dugue has been my optometrist since 2009. He was recommended by mother who has been coming to him for years. He is always on time, professional, kind, and thorough with his exams. His front office staff are amazing– so friendly and very helpful!
Dr. Dugue: When my mom realized she had an eye infection, Dr. Dugue saw her that day and treated the infection properly. I have asygmatism and mild near sightedness and his prescriptions have always been spot on. Our whole family goes to Dr. Dugue now.
Front Office: At my appointment today, I decided to get prescription sunglasses to replace my belovedand worn Charming Charlie inexpensive sunglasses. While comparing frames to my cheap sunglasses, I accidently broke my cheap ones. Dr. Dugue’s front office staff took 15 minutes of their time to replace and fix the hinge and use a tiny bolt to fix my glasses! They didn’t have to do that, but they didn’t want me to be without sunglasses until my prescription ones came in. They totally went above and beyond. Thank you SO much ladies! :)

The ladies up front and Dr. Dugue have been amazing. I have always been fearful of putting things in my eyes but I finally made the switch from glasses to contact, it hasn’t been easy but everyone has been patient with me to make sure I get the best. Thank you Dr. Dugue and staff

Our family has gone to Dr. Dugue for years, and my mom and sister (who wear glasses) have always loved him. Today I came in for an eye exam and wound up with my first small prescription for eyeglasses. He saw me on-​time, really took his time with my exam, and was very good-​natured about me squirming away from the glaucoma test.
His staff was so sweet, too. Since I’d never had glasses, I was having a hard time picking out frames. Vicki from his staff spent a good 10 minutes with me handing me pairs to try on and giving me opinions on what looked good with my face, and then sat and walked me through insurance coverage and what my options were.
I’d recommend this office to anyone, they really gave me a great experience!

Dr Dugue really takes his time with each client and the follow-​up is very good as well. On my last exam, I was fitted with bi-​focal contacts free of charge to try out. The next day I was having problems seeing out of one eye. I was told to give it a week and then we would check it out when I came back in. When I came back in, we went over various options until he suggested that we reverse the prescription in one eye (switching the near/​far adjustments in one lens from outer to inner). Turns out my pupil was a bit larger than normal, and his diagnosis not only corrected my vision, but improved it to better than 20 – 20. I can’t express how much of a relief this was and has made my quality of life so much better.
I have from time to time checked other doctors, but none match the attention to detail, quality service and friendliness of this practice.

My family and I see Dr. Tarr, who works with Dr. Dugue in the same office. We’ve been coming for years and we get all our glasses and contacts here. I don’t usually write reviews but I am just so pleased I just have to. We all love Dr. Tarr, he’s such a great doctor. He takes his time and is very thorough. But this review is basically for the superb level of of customer service and professionalism I have gotten when it comes to getting everything you need other than exam services in this office.
On Wednesday, I called the office to get more contact lens ordered for my husband and son. Not only they were very nice on the phone, they were also very quick in getting back to me. My husband was leaving out of town for a business trip, the girl in the office was kind enough to give him a pair of trial lenses to take with. The next they she called and let me all our contact lenses already came in and ready. I don’t know about you but for me, I think from now on it will be just ordering contacts with these guys. They get right to it and call you right away. And when you need something urgent, they give you the trials they have in the office. My son has ordered his contacts at Costco in the past, but I just don’t think they’ll be as understanding to give trial lenses when you need them like your Dr’s office. Sure you might end up paying $ 1 or $ 2 more but if you run a business too you’d understand not everyone is Costco. (I run a business myself).

I have known Dr. Dugue for many years, as he was my parents’ friend and optometrist as well as mine. He is wonderful and his office staff are great; always very friendly, organized, helpful, everything I need and look for in a doctor’s office. I highly recommend him to anyone, period.

I have been going to Dr. Dugue for years. I’ve never had to wait & I’ve never had a bad experience. His office staff is super-​friendly & they are great at helping you pick out the perfect frames. I’ve referred a tons of friends to him & no one has ever complained!

Dr. Dugue is a great optometrist. I have extremely dry eyes which have been giving me increasing discomfort. I have tried Restasis and punctal plugs and neither have worked. Dr. Dugue was the only doctor that told me that my dry eyes were due to allergies and prescribed me allergy eye drops for my eyes.
My eyes are no longer red and feel so much better since (as long as I keep remembering to use the drops).
Another plus is the nice office, friendly staff and the scheduling. Some optometry offices are never on schedule and you usually have at least a 20 minute wait OR they herd you from one waiting station to the next. At Dr. Dugue’s there is typically no wait. Dr. Dugue comes out to greet you directly and take you back to the exam room.
I have recommended a few friends and co-​workers to him and they all had the same positive experience.
I would highly recommend Dr. Dugue.