Vons

It’s my go to comfy store but I had a bad experience this time, I went to return a redbox movie and returned the wrong one by accident not paying attention and left I guess it spit it back out and somebody took it. Me and my bf realized after went back and asked to see the cameras see if anybody returned it or stole it. Might I tell u it was fallout 4. So we go to the supervisor nd he says sorry man the cameras dont rewind. What kind of store does that. Just very disappointed… I guess anybody could steal from there the cameras don’t rewind lol

I went here a couple of times to get food from the hot food/​pasta bar. Since I am vegetarian I always get the combo with two pastas or salads instead of chicken. I went into the store today and the man with dark hair and a bushy mustache was completely rude and kept cutting me off. When I tried to explain that I had gotten two pastas before he cut me off and said «no. We don’t do that. Look at the menu.»
This vons just lost my business. What a rude staff member. It would be one thing if he told me nicely but he acted like I was dumb and like that would never happen when I was just there a couple days before. Not a vegetarian/​vegan friendly place as the staff is rude and will not simply replace a meat item with a non meat item.

Love the staff always friendly and helping. The supervisor Rosa is great and never makes me go back if I forgot something.

Nice looking store with good selection of produce, deli and other standard grocery store items. My friends and I stopped here to pick up some snacks and use the restroom. The ladies restroom door has the key-​code written right on the door so you don’t have to ask anyone for it, but unfortunately it also has no way to know if someone is already inside. My friend punched in the code, opened the door, and a woman was already there, using the bathroom. How embarrassing! On closer inspection the door says there is a button to press when you’re inside, to make a light flash on the outside if occupied, but the button and light have been removed/​vandalized and are non-​existent. Very awkward and would make me pick another store to shop at before coming here next time.

Been meaning to update my review. This location gets 5 stars based on one checker. I don’t particularly prefer Vons, and this location is just o.k. for me. They don’t have a bakery counter to order, and a limited selection of baked goods as compared to other locations. BUT, they have one awesome checker. Her name is Barby. She has been working at this location for as long as I can remember. At least 30 yrs. She is one of the most upbeat and genuinely nice human beings. She is always so kind to everyone. Always has kind words and a smile. She asks each and every person how they are and how their day is going. I have never seen her be anything other than nice to everyone. We need more people like her in this world to spread the love and light she exudes! Vons is lucky to have her!

Way overpriced especially since the Ralph’s closed down they try and make it fancy but they fail miserably bathrooms are cesspools

The cashier charged me extra on all the stuff I bought
I went back to take the to night manger
She was a woman, I couldn’t tell what is her name
I’m sorry to say but she was nasty bad
I was talking very quietly till she start raise her voice on me
I could call the weight & measurement but I didn’t call cuz I like the other people services
The store is nice and all worker is nice but not her
I won’t go back there if she still working there
I give 2 stars cuz of her I was going to put 4 but because of her I did 2
I didn’t put one star only cuz those 2 stars for the rest of the workers
I don’t know her name but she was working on
Sunday. 09 — 06 — 2015 night shift and she was off around 10pm

This is the only Vons that would not take a just for u coupon from your phone. Do not come here. You will just waste your time. And the tags that they have as .99 cents if you buy 4, once you get to the counter, they’ll tell you it’s not ringing as such and that they wouldn’t do it. Ridiculous!!!

THESE STARS ARE FOR BARBY AND BARBY ONLY!
Barby is seriously an angel sent straight from the heavens. She is genuinely sweet and kind. She’s helpful and always has a smile on her face. She makes this store worth going to because when she’s not there, it’s full of rude aholes that like to talk to each other while they are supposed to be helping you. One of the managers is clearly always high af (which i don’t have a prob with but she lets it effect her customer service.) But back to Barby, GIVE THAT WOMAN A RAISE!!!

Great location. I love that there is a Wells Fargo ATM conveniently inside. Their deli selection is not too big, their customer service is also descent.

One of the worst shopping experience’s you can provide for yourself. There’s always at least 3 to 5 people in line, never more than two checkers at a time. The staff will look at you while they’re checking your groceries and then look back at the bags then look back that you like they’re expecting you to bag your own groceries. If something is not on the shelf (even if you can clearly see it on a pallet) «we’re out of it») period and don’t even think of them going out of there way for anything it’s just not gonna happen.

BARBY is amazing and should be the store manager! You guys are lucky to have someone as sweet as her, she is so genuinely kind!

This is one of my least favorite Vons in town.
I only shop here if i have to make a quick stop. Otherwise i will go the extra mile down San Fernando and Balboa.
Its unreliable, I was never able to consistently find Formula for my baby. One day they had it, the next the didnt. Seriously?
Rice Milk on the Shelve was about to expire in 3 days… They didnt have any in stock either. Ralph’s across the street had Rice Milk expiring MONTHS later.
The Baby section is just tiny.
There is nobody around to assist you when you need something-​Its a mouse chase to get any help… Most of the times there are way too few cashiers thus making lines long…
One reviewer said their selection is great in every department. Umm, no. Please visit ANOTHER Von’s then attempt to make a comparison.
The Ladies at the Deli is just about the only thing that brings me here on a quick stop.

The lines are always long it never fails
every time I get there I always regret it
feel bad for the workers there understaffed very nice but never enough people
so you’re always in a line with the at least six people in front of you

I was actually quite pleased with this Vons. They have a great selection in every department and isle I scanned through. The floors were clean, walk ways clear of clutter, good lighting throughout, large selection of plants, flowers, arrangements, gifts and seasonal items as well. I customer service was fine-​I don’t remember anything specific that grabbed my attention on either extreme-​good or bad. The lines went smooth and fast, cashier was friendly and polite, she of course asked if I found everything I needed.
The parking lot outside wasn’t that packed, which was nice. Getting in and out went with ease, which I find to be refreshing when you’ve dealt with so many other negative experiences with other super markets. I appreciate and value businesses more when they make an effort to keep things well managed, clean, up to date and conducive for the customer. I’m willing to make more of an effort to support stores that are all about customer service and who want to maintain exceptional satisfaction.

Nice Employees but badly managed! They have super long lines and only ever have 2 aisles open. They have nice stuff but if you had gone across the street to Ralph’s you would be already home preparing your meal.

I Don’t come here often but when I do its great. Never had a problem here. Customer service has always been good. Store has always been clean. Bathrooms clean too. I really like the hot soup they have. Thats the main reason I drive to this store. It’s soooo yummy! My favorite is chicken noodle. They have a Wells Fargo ATM inside. Vons is across from Ralphs. Right next to the 405 FWY. Big Parking lot, and next door to Rite Aid.

Love this place, staff are nice ! Anna from
bakery dept is very nice !! She’s very helpful specially when I was ordering my daughters birthday cake. She even followed up if I was given a phone call from the decorator. Very good place to shop and good prices too. Good thing that it’s close to my house.

For awhile there was a weird rotting smell by the front left door but the Vons employees finally did their job and got rid of it. Yippie!!! I always left bad for the security guard that would stand there and smell it all day.
Vons is a lot pricier than Ralphs and closes at midnight (Ralphs closes at 1). BUT Vons also looks nicer and doesn’t have two homeless guys stationed at the front.
Parking: There is tons of parking in this lot. I’ve never had a problem.
Check out: umm… i hate to complain because it’s really not their fault. But I always seem to get stuck behind some guy that has a problem with his checkout.
Stock: when I signed up for that Vons U rewards thing, I was pretty excited. My roommate and I had been marathoning Extreme Couponers and had our lists ready… Unfortunately by the time we got to the store, every single item on our list was sold out!!! DAMN IT!!!
Amenities: Redbox, Coinstar, Lotto Scratchers, ATM machines (Well Fargo?)
So this kid outside was like, umm excuse me, but I need to take the bus and I’m short 75 cents… So I give him 75 cents… go inside and buy a scratcher and win 75 bucks!!! Karma? Yes.
What I hate is that all the hard liquor is locked up and it takes forever for them to help you. I just want to grab and go!!!

This location is smaller, than the one on San Fernando Mission. But if you’re torn between shopping here or Ralph’s across the street, I would pick VONS. Ralph’s evening clientele seem questionable. Even I wouldn’t go to that Ralph’s alone at night. Anyway, back to VONS. They keep this location clean, and stocked pretty well. The aisles get a bit cramped, as only one cart fits through.