Bernardo’s

Superb service all the way around. Would absolutely (and will) go to again and would recommend to anyone with tailoring/​apparel needs in the Mishawaka/​South Bend area. Thanks again!

I’ve had only one suit done at Bernardo’s, but it was an excellent experience. I needed a suit done within five days, but it was finished in 3 days without mistake. Everyone was friendly and efficient. I will definitely return.

I’ve had a total of four suits completely altered at Bernardo’s. Definitely plan to go back. His prices are a little high, but he works quickly and doesn’t make mistakes.
Four stars instead of five only because of the price.

I wish I could rate this place highly. Don’t get me wrong — they do great work, but that is the only reason I give it two stars instead of 1.
Our usual tailor was closed for the winter, and I had quite a few clothes I needed alterations on. I read reviews for Bernardo’s, and decided I’d give them a try. They close at 6, and I arrived around 5:45, and I appreciate the fact that they stayed open until I was done. That being said, it took Bernardo about 10 minutes to even get to me, as he was chatting with a friend/​customer at the counter and did not seem to care that there was a customer waiting for him.
I tried on several pieces of clothing, and when I was done, he started going over how much each piece would cost to alter. I was pretty shocked at how much he was charging (over three times what I usually pay!) and therefore decided to only leave two items for alterations. Highly upset, Bernardo informed me that he would then charge me $ 5 for each piece of clothing I tried on but did not choose to leave. He had made absolutely no mention of this «fee» beforehand. From that point on, he barely looked me in the eye, and was visibly irritated.
When I picked up my shirts about a week later, I was helped by Bernardo’s wife, who is incredibly polite and courteous. I was very satisfied with the alterations. They were very well done and my two dress shirts fit me perfectly.
However, when I went up to pay, Bernardo informed me they did not take credit cards. This was strange, since he gladly took my credit card the week before when charging me the $ 5 per item «fee».
I will definitely not be going back to Bernardo’s. Their work is very well done, but quite expensive. Most of all, I was very displeased with the customer service (except, again, for his wife). My husband and I take most of our clothes to a tailor for alterations, and we’d rather take our business somewhere else.