The Hotel Minneapolis, Autograph Collection

Ew. Just no.
This place is so outdated. Who made the design choices? I feel like a claustrophobic guest on the Price is Right. But like the original one, with Bob Barker, and it’s 1981. Puke yellow and brown colors. A red table top for the bar. It’s like the interior designer stood at the condiment section at McDonalds was like «you know what? This is inspiration.»
It just feels uncomfortable. It’s not inviting. It’s not a place to do work if you have to do work in your room. It feels gross.
In addition there are stains on the sheets (COME ON!!!)
I called down to the front desk to ask for a sewing kit and they said they had one.
Went downstairs to collect said sewing kit, and the guy nervously said he was mistaken, that they didn’t have one. Yet, my friend attained one. GUYS – That’s fucking weird.
This place is a dump hole with inconsistent service. I’m serious when I say don’t stay here. Seriously. Listen to this and…
Find something else!!!

Not sure at all why this place gets such good reviews. The lobby is nice, but that is just about the only good thing to be said about this place. The rooms are outdated and in bad need of an upgrade (or at least pull out the nasty carpet). The service is OK, but nothing special at all. The room is way over-​priced for what you get. The Internet is slow, not secure, and costs $ 13 a day ($ 200 bucks a night for a crappy room should at least have internet included). Lots of better and cheaper hotels in the area. I’m never staying here again.

The Hotel Minneapolis has been outstanding since the moment we walked in the lobby! Located in the heart of Downtown Minneapolis, it’s a short walk to tons of great bars and restaurants, shopping and outdoor recreation up and down the banks of the Mississippi River. At check-​in, I was warmly greeted by hotel staff, expedited through the typical check-​in paperwork and given keycards to a well appointed suite. My room was exceptionally clean, beautifully decorated and much larger than I expected considering this being a historic building. In past experiences staying in hotels located in historic buildings, the rooms have usually been understandably smaller as the original intention of the building may not have been intended as hotel space. Originally a bank, The Hotel Minneapolis has done an outstanding job transforming the space into a beautiful hotel. This location is pet friendly and each staff member we encountered, with our giant Great Dane, was excited to meet him. It’s important to note that you’d never guess this hotel was pet friendly with how impeccably clean the entire location is. An hour or two after checking in, there was a knock at our door and we were greeted by a staff member offering a complimentary beer from a local brewery, sent up by the front desk staff. I have no clue why it was sent up or how they knew how much it was exactly what I wanted, but those are the touches of exemplary hospitality that I always love, but rarely encounter when staying at a hotel. We came to Minneapolis, may for a quick trip to eat, drink and check out the city. Staying in The Hotel Minneapolis set the bar for this entire trip. It was simply, excellent!

Let me start off by saying I think most of the reviews on this hotel are fake. There is zero chance it would have this many stars.
To start — they failed to have our double bed rooms that we had confirmed when making the reservation. They made us stay in single bed rooms and offered to wheel in a cot.
The rooms were dirty. There was a layer of dust on all surfaces. Unknown substances on mirrors and picture frames. Puke stain on the carpet right next to the bed.
There was a loud party going on down the hall from us two out of the four nights we stayed. Walls and doors were paper thin. Had to call the front desk 4 times before anything was done. The last time we called we had to threaten to just call the police. Finally someone from the front desk came up — how does this hotel not have Security walking halls at night — I have been in Super 8s that have this?
Asked to speak with General Manager, Josh, before leaving. We were confirmed a meeting with him but he failed to show up as was promised. Received a phone call from him where he would not even listen to us and hung up before we even voiced our concerns — we were extremely calm at this point and not rude at all. Just frustrated. Who wouldn’t be?
Only good thing was the very friendly hotel valet staff — too bad it was $ 34/​day to park.

Mr. MVP had to travel recently for business and his office picked his accommodations. This was fine with us because we are Marriott fans. I called ahead as I usually do when he travels and made some arrangements for when he arrived:
— a gallon of distilled water
— a bowl of fruit, including bananas, grapes, and clementines
— a bowl or bag of plain popcorn (no butter or extras)
— seltzer water
When Mr. MVP travels his typical diet goes out the window, so having snacks and water ready on Sunday afternoon for the few days he was there is immensely helpful. The distilled water was for his CPAP machine.
He said everything was excellent. Often times when I place an order through a hotel, they will skimp, but this time there was too much! It made me happy and Mr. MVP had healthy snacks the entire time he was in Minnesota.
The room itself, Mr. MVP said was comfortable and clean. He said the shower was big, glass and modern. There was a small issue with wifi, but that was sorted out quickly with the use of our Marriott rewards number, which entitled him to free internet while he was staying in Minneapolis. Otherwise it would have been $ 14.

The service at this hotel is unparalleled. I’m platinum elite with Marriott & honestly haven’t ever experienced such genuine & personalized service as I did at this boutique hotel.
There was a handwritten note in our room along with a bottle of wine to welcome us & thank us for celebrating with them. The concierge lounge was beautiful & even though we were a few minutes late for breakfast, they pulled some of the food back out for us & let us take it back to our rooms.
The hotel itself is in a great location with a lot of restaurants and shops within walking distance. The building has retained a lot of its original architecture giving the hotel a funky, historic vibe.
The only downside (every review has at least one) is the parking situation. They don’t have their own parking lot. They offer valet service through a third party for $ 34 /​night and offer a list of nearby parking decks but not the associated rates. I would like to see them partner with at least one location & allow self-​parking fees to be billed to the room.
Overall, a great experience. This will be the only place I stay when I’m in the Twin Cities.

Very nice hotel. Clean rooms and bathrooms, spacious rooms with nice tvs in the room. The main downfall for me was the fact that the rooms do not have microwaves or mini-​fridges. Check in was quick and easy and the valet parking is very convenient.

Location was nice and the staff was okay. When we arrived we were told we got an «upgrade», but I don’t consider an upgrade to be a room not facing the city. Unfortunately, our room had hair in the shower which wasn’t ours and the towels had brown stains on them. The wall behind the door was splattered with something brown too. The worst part was that the hotel had a NYE party and the next day every elevator smelled like puke. I hope they re-​carpet the elevators because the smell was still there two days later and I’m sure will be for awhile. Yuck! Overall this was just an okay experience. I don’t recommend it for someone planning to enjoy staying in this hotel. It is for people who just need a place to sleep that want to enjoy the city.

Service was outstanding and personalized. Very nice Marriott property in downtown Minneapolis. The hotel bar is small, no open seats at the bar last night. I grabbed a table in the bar for a late dinner before bed.
My room was large and it was extremely quiet on my floor, which I obviously like when I’m trying to sleep.
I’ll definitely stay here again when I’m in town.

convenient location, contemporary design. Would probably give it 5 stars if not for my love of the Marriott city center. I know the staff down the street so well that it is difficult to compare. This is a great place for business travelers and the «masculine» design was very appealing to my male co-​workers.

A gorgeous hotel, but that’s where my compliments end! It’s the ONLY reason this place has a star from me!
We booked this online, expecting a wonderfully indulgent stay but it was nothing but disappointments. We thought we got the deal of the day with this four star locale, but walking in the door will cost you let alone outrageous fees for Internet access ($ 14/​night), parking and valet (note I say ‘and’ bc we tried parking ourselves and valet but they were both rip offs). I am not cheap either! I love to spoil myself to delightful experiences. This hotel gouges people in all the hidden fees for pretty much everything. We even called ahead to ask about our parking options for example and they gave us misinformation/​cheaper rates over the phone but not when we arrived. Even the damages hold they place on the room is $ 200!
But the absolute worst part of our whole experience was the customer service. I have stayed at Super 8’s with better service. Hotel Minneapolis employees were rude, tried to double charge us for services we already paid for, gave us a room with one bed when we book one with two and then threatened to charge us for the change (it was their mistake!!!), and any request we made (ex additional towels/​shampoo) we were forced to wait for a half hour for any action and then they got snippy when we went down to the front desk to retrieve it ourselves… overall it was a horrid experience and I don’t say that lightly.
We called to complain and ask for a refund (like we legit didn’t want to stay there for our last night) but they basically told us to fuck off. In the end, we called Marriott Corporate (because yeah… it’s a fancy fucking Marriott) and they finally were able to deal with the hotel manager to give us a refund after all that.
Nightmare experience. On Google reviews I notice a lot of similar experiences for other people.
So be warned everyone looking for a hotel in the Twin Cities.

Fabulous! Beautiful hotel. Excellent staff. In the heart of the city. Easy walk to the river and to the Mall of America. The rooms are nice, the beds are divine and the atmosphere is second to none. Wonderful stay and I can’t wait to go back and bring my family.

Just a few words to give you a quick idea of the place.
Beautiful entryway, gorgeous and very comfortable/​comforting lobby, and a nice bar/​restaurant inside. 24-​hour exercise facility with some nice amenities. A comfortable room with an extraordinarily friendly staff.
Overall, a lovely can’t-miss hotel.

Fairly nice hotel in the middle of downtown. A 3 min walk off the Blue Line Governor’s Plaza stop makes it really convenient from the airport. Large room, bathroom. No fridge but a tv, safe, waterfall shower and comfy bed. Complaints are internet is a fee and one of the bathroom walls has condensation they need to wipe down before patrons check in. Otherwise you can get pretty good deals ((under $ 150 night) for a good locale

The Hotel Minneapolis is beautiful inside and the rooms are extremely comfortable. I found the bed to be one of the most comfortable hotel beds I’ve ever slept in and the bathroom was one of the largest, even compared to Vegas. The rain shower was marvelous. I have great memories of this place. So… I loved our stay and cannot wait to stay here again this month! We stayed during Valentine’s weekend last year and it was a lovely experience. If you go on Hotwire you can score some really great deals on local hotels. You never know what you’re going to get, but I always try to narrow my search down and select only the ones that say «Boutique Hotel», you’re bound to get a unique, cozy property. We managed to stay at Le Meridien Chambers, W Foshay and the Westin by using Hotwire.
Our room was clean, quiet and peaceful, not much of view but that’s ok. The rooms might need a bit of an update, but I adore unique historic properties so for now I’ll just revel in the glory. Like the Westin Minneapolis, this building used to be a bank. Built in 1906, transformed in 2008 to The Hotel. (History nerd alert)
Room service was top notch. We ordered breakfast the next morning and it arrived within 15 minutes. Restaurant MAX serves breakfast, lunch and dinner. Valet area was very helpful, they got us a car within 5 minutes and we were whisked away to our downtown dining destination, The Capital Grille. Only snag was — no pool, and the ice machine on our floor was out of order, so I used the stairs to go one floor down. When I got there, the door didn’t open, so I was stuck inside the stairwell and had to go back up. Felt a little bit trapped, but when I got back to our room I called Front Desk to let them know the ice machine wasn’t working and they fixed the problem. I just wanted to keep my vodka cold.

I love being pleasantly surprised by a hotel stay! So many hotels are basically regurgitated ideas of a room with a desk and a tv. And yes, our room had a desk and a TV. But the hotel itself is beautiful, the location is incredibly convenient, and the price was AMAZING.
The building is very cool, and it’s fantastic they kept so many of the original features from when it was a bank. Our room was very mod, it was clean, and the bed was so, so, so comfortable. We slept incredibly well, only getting up to make sure we made it to breakfast!
I don’t know what their regular rates are, but if you’re looking for an incredible deal and find this as an option, take it. It’s a high-​end hotel at roadside prices.
The ONLY downside is that the valet was super expensive ($ 36) and I just went with it because I’m not familiar enough with the city to find a garage. But that’s fine. I paid for convenience!

My husband and I stayed here for two days, we got an awesome deal on
, $ 99/​night. The hotel is well taken care of and the lobby area is beautiful. Staff is friendly, we were in and out quick with both check in and check out (our room was even ready around 12 noon which was a pleasant surprise). Our room wasn’t quite what I was expecting. It needed paint touch ups and the only view we had was that of another building. Our shower didn’t have a glass door like the pictures, but a sketchy plastic liner instead. The bed was comfy and the room was clean, that’s what counts I guess.
What we really enjoyed about this hotel was the location! It is very easy to get to from the interstate. We were in a very short walking distance from the light rail. Many restaurants, shops, Target Center, and Target Field were in walking distance as well. ( Unilocal made it super easy finding great places to eat and shop along the way including Target just a few blocks away for a quick pair of black pants after a wardrobe malfunction).
We will definitely stay here in the future; however, only if another deal is offered as I don’t think the regular price is worth the room that we had.

This hotel was outstanding. Would highly recommend and also what stay here again for sure. Great location of downtown within walking distance of many great restaurants. The lobby bar was outstanding. Also a very nice concierge level on 10^th floor. Great view great evening hors d’oeuvres great breakfast set up. Plenty of room not overly crowded like a lot of concierge rooms. Typically this location can be pricey if you find it at the right time the value proposition is phenomenal.

Let me just start off my review by saying that initial booked this hotel on price alone for a trip to Minneapolis, the Marriott brand helped secure some additional points and was a nice added bonus. Overall this was one of the best value’s located downtown, and to make things even better is a nice hotel.
I booked about 3 weeks early on
and secured a pretty good rate of $ 116/​night, however after that there were some problems with the credit card thinking there was possible fraud and the room was on hold after a quick call to both the hotel and credit card company we were back in business. It wasn’t until I arrived early (about 11:30am) for check-​in that I discovered the hotel had upgraded me from a Standard King, to a Junior Suite. I am not sure if this was because of the other issues or because of my Marriot Rewards status, either way the upgrade was greatly appreciated. The front desk staff was super friendly and even had a room ready for an 11:30 check-​in.
Once I got to my room I discovered exactly how sweet the Junior Suite really was. The room was huge, with a large seating area and 42″ TV and a fridge. The desk was located along a long wall opposite of the bed. The bed was located in a corner with windows on two sides, which provided some nice views of the Minneapolis streets. Another 42″ TV was mounted to the wall and extended out over the bed. The bed itself was comfortable, however the pillows were a bit of a disappointment. For some reason I can never find a hotel with good pillows, I guess I am going to have to start packing my own when I travel. The bathroom was huge, and offered a nice walk in shower with two shower heads, one of which was a rain shower. There were some nice toiletries provided however I didn’t use them as I usually have my own. Over all the bathroom was large enough for 2 – 3 people to get ready if needed.
The staff at the hotel were friendly, I even stopped down that the bar for a drink one evening and made small chat with the bartender who made some recommendations and even provided me with a coupon for free admission to a local club. A nice gesture, however I already had other plans while in town.
One added bonus to this hotel is that it is connected to the Minneapolis Skyway, which is great during the winter months as it allows you access to many of the other buildings downtown via a connected, temperature controlled walkways between each building. Inside the walkways you will find various shops and dining options which will keep you away from the brutal cold of the northern winters, or the occasional hot summer day!
Overall I enjoyed my stay here, it’s probably one of the nicer Marriot properties I have stayed at. If returning to Minneapolis I know that I will be booking this hotel as it offered a great stay and an amazing value!

Trust The Autograph Collection — Marriott’s unique offerings of hotels across the country. Loved the location near The Target Center and restaurants, although you should plant yourself at the bar because their food is DANG good. The tomato soup & grilled cheese wedges — fantastic. Excellent and attentive bartenders.
Soaring ceilings; an historic bank building.
wish I had known you could take a $ 2.50 train from the airport to downtown — wihin a block of the hotel — will remember that next time. $$$ if you take a cab.
Front desk very accommodating printing documents for me.
Truly an enjoyable stay and would definitely return to this hotel.
Rooms — nicely appointed and very clean.
Need to save up some more Marriott points and return to Hawaii !