Radisson Hotel Bloomington

Wrong post

The staff were very friendly and helpful, but the line to check out in the morning was long (it was also long during late night check-​in when everyone from the airport shuttle arrives simultaneously). Everyone was worried about catching the airport shuttle in time (and if it would pick us up/​drop us off in time). The airport shuttle had signs inside asking for tips, which I thought was in bad taste.
We were given a family room for each person, with 2 sets of bunk beds and a queen/​king. It’s maybe just a bit overkill for each person but we’re not paying so we didn’t care since Delta was footing the bill for a misconect (which is actually an oversold flight that they pushed out asap, but that’s another story). :) Everything was clean and maintained well as I expected.
No free breakfast. No free swimming pool (the attached Water Park of America requires separate admission). Free wifi.
We walked to/​from the Mall of America because we didn’t want to wait for a scheduled shuttle run and didn’t want to pay roaming to be picked up at the mall. It’s not that bad of a walk, most paths are paved with a separate pedestrian walkway and at night there was no traffic.

Great price point, especially last minute deals, one of the only hotels that truly gets what it is like traveling with multiple children. The bunk beds are awesome, rooms are big, everything is clean and surprisingly quiet.

After missing our flights we were given a room here till we could fly out. We were stressed, tired and just in a bad mood but the staff definitely helped turn that around, specifically the shuttle driver and the bartender.
The rooms were nice, we laughed about the bunk beds. The over all hotel appeared to be nice with lots to do and seems like it would be nice for kids.

This was my first Radisson Hotel stay this year! My experience was seamless. From easy check-​in to giving the biggest room ever which even included two bunk-​beds, all to myself! This is definitely a great hotel to stay for a family of four, and take advantage of their indoor water slides. Plus, you can’t beat the location as they are only minutes away from Mall of America. I was told there is a shuttle you can take to get to the mall, and also to nearby places. There is a fridge, microwave, and coffee maker included in every room. There is a also an in house coffee place at the main lobby, opposite the registration desk. The restaurant attached is called «Split Rock Grille,» and it is located right next to the elevators, at the main lobby floor. They are open for breakfast, lunch and dinner and serve wholesome American food. However during dinner, they do have specials like Thai curry chicken. Best of all, there are tons of parking here at the Radisson, and it is all complimentary.
Until then, Cheers! ~ :p

Radisson Hotel Bloomington by Mall of America is not a place i will ever stay again.
I checked in «too late» the front desk person told me– this I knew as I came from the airport in a taxi — I missed their last shuttle for the night and had to pay for a cab. He was very lack luster and demanded my card for incidentals and made a photo copy of my drivers licence and write out my phone number but when I called back they only had my name. Where did my information go?
The Kicker
I received a random charge on my credit card a week later — It has been 3 weeks and has still not come off yet– this is the problem with lazy staff and sloppy business people. They are ripping off the general public.

Hotel itself and rooms seem nice, but you’ll quickly encounter many problems. From hair being all over towels upon check-​in, to a bathtub that wouldn’t drain, shower head leaking/​spraying upwards and onto the floor and causing large puddles in the bathroom, to the bed sheets not being tucked in on the bed, to housekeeping coming in while you’re in the shower after yelling at them to stay out. Ridiculous.
Out of all those things, the front desk telling me «this hotel doesn’t have water fountains» when I inquired pissed me off the most. No complimentary water in rooms like other 3+ star hotels offer is not a big deal, but no water fountains in the whole building?

I am going to update my review to 3 stars. Primarily because Hotel Management realized some of the issues and made up for it with free breakfast coupons and free pay per view movies. Plus quite a few apologies. That does not take away from the issues we faced, the nonfunctional television being the most annoying, but it does demonstrate a willingness to make up for them and to provide quality customer service. Again the water park was a complete blast and it would not surprise me if my family demanded we stay here again in the future.

Just plain bad! Make-​up on the sheets, and looked like someone slept in the bed. Did not know I don’t get points because I booked through a different site. Radisson, I will not be back to this location. TRASHY!!!

We always enjoy this hotel. The waterpark is great and the rooms are very clean (and I am VERY picky.)

There are pros and cons to this place.
Pros:
–Comfortable beds
–Showers have great water pressures
–Good location
–Has a water park attached to it
Cons:
–Kitchen Staff could use some training
–Rude
–room service was fast but ridiculously overpriced plus a $ 4 delivery fee and a 16% service fee, and they still expect a tip. A burger and a steak cost $ 80. Fries were cold and the medium rare steak had zero pink in the middle… it was brown the entire way through
–They have a water park, sot here are tons of poorly parented kids running and screaming about and there is water every where
Next time I will probably stay at the Embassy Suites down the road.

I had no choice but to stay here due to delays in my flight. I only stayed here for less than 10hrs. During my stay, everything seemed clean and they also provided a rob after my shower, which was relaxing. I slept well in the comfy beds. I loved seeing the bunk beds in my room. This place served its purpose during my short stay.

This is my fourth stay at this hotel in the past year and 2 months. The stay before this one was 2 months ago. I have written reviews on this hotel in the past so I will only focus on the good and bad from this current stay.
Firstly, the location is excellent and the rooms are great. The water pressure in the shower is awesome. The staff is exceptional for the most part.
On the downside. I stay at this hotel primarily for the fitness center. It could be great, however, the equipment and room is poorly maintained. I have complained about this each and every stay. The tv’s attached to the equipment don’t work and the treadmills are on their last leg. I’ve asked time and time again for this to be looked (I asked last night and again twice this morning) and this does not seem to be a priority for hotel management. Last night I went into the fitness center and found 3 teenage boys abusing the room and equipment. I asked the boys to leave because people under age 18 are not allowed in the room. The boys were disrespectful and rude but did eventually leave. 10 minutes later the boy’s father came into the room and chastised me for telling his kids to leave and then threatened me. I promptly alerted security and they immediately reacted and did what they could. I couldn’t have asked for a better response. Thank you hotel security!!!
However, this is a sign of the problems with the fitness center for which I greatly depend. I’m certain the lack of attention to what is going on in the fitness center is the reason why the equipment is not functioning properly. I really hope hotel management and maintenance will pay more attention to the fitness facilities. I anticipate many more visits to Minneapolis and hope I can continue staying at this hotel which I really really like.
One other con is the hotel/​restaurant breakfast. We have never eaten at the restaurant before this stay. Due to my problem with the mean and threatening dad, the manager on duty gave us complimentary breakfast coupons so we took advantage (Thank you Ron!). However, the food wasn’t very good and I had to beg for coffee. We overheard the price of the buffet breakfast and it is extraordinarily expensive. I would never ever pay that much for a buffet breakfast and especially because the food was terrible.
Please fix these couple of «cons» and you will get a 5 star rating from me!

I’m from the area, and booked this hotel as a surprise overnight for the kids to sleep in a hotel and go to the water park. The hotel is fine, it just isn’t awesome. Which, since we spent 90% of our non-​sleeping time in the water park, is just fine. There were some issues — in the hallway of our floor the baseboard carpet was torn up and just left in piles, and glasses from one of the rooms were piled up by the elevator for several hours. Service at the front desk was very friendly and efficient. The restaurant is pretty awful though — really dated looking, and it has the always high hotel restaurant prices. Service was poor as well, and even though we went in later when there was lots of tables and servers available, it took far longer than it should for us to be seated, our order taken, food to arrive and our bill to be settled. We ordered pizza to our room for dinner, and that is totally the way to go. The water park is great fun, but is starting to show its age a little. Overall happy with the experience as my kids were happy — but if I were a business traveler I would not stay here (unless you are really into water parks).

Very satisfied with the hotel and their service! It was a great place to bring the kids. They let us check in early and check out late, which was great for our stay-​cation.
Only down side– the breakfast buffet was a glorified continental breakfast for $ 15 per person.

Let me start by saying I didn’t want to be here at all. I came in a grouchy mood with my flight having been cancelled. That said, it was a great experience. The rooms were huge and well appointed and came with bunk-​beds. I had no need for them at all, but I could see loving them in a circumstance where I was traveling with others.
Lastly, I was hugely appreciative of the staff and how service oriented they were. After a terrible airline experience, this was super welcomed. Thank you.

I’m giving this place five stars… however please note that I only actually stayed here for about 5 hours.
Long story short, after being stranded at the airport on my way home from a business trip I was given a voucher for another hotel. The other hotel was so terrible there was no way I could sleep there. So I called this Radisson at 1:30 in the morning to get a room.
They were super friendly and helpful. When I finally made it to my room, I found that they had upgraded me to a suite. The room was clean and comfortable with a lovely bathtub and large bathroom. I wished I could stay longer. This would be a great place for families as it had a separate bunk bed area for the kids. Really smart idea.
If I’m ever stranded overnight in Minneapolis again, I’ll be back.

Clean convenient hotel. Rooms get very dark which is nice. A little noisy in the hall — thin walls but slept well on a nice firm mattress.
Restaurant at breakfast was sub par. Bland omlette and greasy home fries. Nice service though hostess and waiter.
Really accommodating at early check in. Gym was clean and well equipped even with headphones!
Shuttle to and from mall is only like every hour. Smarter and easier to take a cab.

I filled out the survey e-​mailed to me by the hotel after our stay with the same complaints. A manager contacted me, and I was refunded $ 25 from my hotel cost. It’s nice to see that the staff is keeping track of feedback and taking it seriously.

This place should be a 5 star review, as the rooms are modern and cool, and location is 2^nd to none, as the hotel is attached to Mall of America. But there were just to many things that were not right about the Hotel.
The bell staff was awesome but the staff in the hotel restaurant was rude, and telling us not to order what we ordered. I feel like I have a pretty good patience but after having breakfast, lunch, and a room service late at night from the hotel restaurant my conclusion is. This is not a 4 or 5 star place. One of the Elevators was broken, so when you did get on, it would stop at every floor on the way down. Also our shower head would not work. Total bummer as this place’s décor was pretty rad, but I don’t think I will go back.