Courtyard Marriott

Very clean hotel. Beautifully decorated. Staff were friendly and accommodating. The pool and hot tub were a lot of fun. I think the hot cocoa and cider bar were fantastic.

The longest check in process in the world. The staff was no pleasant. The room was very nice that’s the only reason I’m giving it three stars. Customer service sucks.

Rooms need upgrading. Freeway side of hotel is noisy, best to ask for a room on the other side. Great service everywhere and very friendly.

Everything was pretty good here. Bar and restaurant. We didn’t eat, but we did have drinks in the bar before and after we ate dinner elsewhere. Showers are pretty small and out of date, but everything was clean. My only complaint is the way they do their shuttle service. However, the issue I have with it is not a deal breaker and the shuttle drivers are polite.

I really like the fact that THIS Courtyard by Marriott didn’t take all the corporate forced design so seriously! That’s right — they have a really nice restaurant and separate bar!
The rooms are nice — I had a Jacuzzi suite — so mine might have been nicer then others, but the staff were all great — friendly and nice!
Cleanliness and price could have been better and that’s the reason for the 4 stars. The pool is saltwater and the hot tub next to it was fresh and treated with chemicals exactly the way you’d want at a hotel.
The fitness center was typical — a bit smaller than I’d like, but larger than most and it was well stocked with water and towels and equipment that actually worked!
Shuttle service is run every 30 minutes up until around 9:00 am and if you check with the front desk they will tell you details — it only took about 10 to 15 minutes to get to the airport! Now if there were to be heavy traffic — you can’t hold that against the hotel or service. Also — it will take you to the Mall of America as well — I think this is a great service!

Probably won’t be back. It’s Saturday night I’m on the 4^th floor. The room is nice enough but loud. Traffic noise outside, kids running up and down the hall and the people above are extremely loud. Oh and there was literally no place to park. I was unaware of the underground parking. It was offered after I had already walked through the parking lot of the hotel next door.

Friendly staff but physically run down hotel. I ended up paying about 180/​night to stay in a room that looked as though it hadn’t been renovated since 1988. The mattresses on the bed were so crappy I woke up with back pain every morning. Finally, the toilet wasn’t even sealed to the floor and would move around (it also would barely flush). The shower had low pressure and fluctuating temperatures.
I’m Marriott Gold and will be contacting the company about my experience here.

I’ve stayed here literally dozens of times. We like staying by the Mall of America because of the restaurant choices there, plus you can walk around. Parking is always adequate, the location of the hotel lets you get on various highways in all directions, and of course it’s a five minute ride form the airport. The rooms are nice, the pool is adequate. The restaurant, Jake’s, has excellent morning service, and great French toast. They’ve always been very accommodating to me and my team.

Overpriced, but very nice décor, and the service in the restaurant was excellent! The food was good, but definitely overpriced. Very quiet. Also has nice outside quiet patio service. We had the turkey BLT sandwich and the hamburger with a excellent fresh fruit side.

Free shuttle from airport «takes around 40 minutes, after you call» acording to front desk staff. It was sad to see other hotels shuttle drivers multiple times.

Stayed here for two nights over the weekend. Basic room with comfortable bed. Katie checked us in and was extremely helpful! When we told her we were here to visit the mall for the first time she went above and beyond to tell us about it. Would definitely stay here again.

I really enjoyed my one night stay here. The lobby is brand new, complete with a restaurant and bar. Actually, they have both a restaurant AND bar. But you can get food at the bar, too.
Nice, friendly staff both at the front desk and food areas.
Speaking of food, there’s an Outback steakhouse right next door, connected to a neighboring Best Western. Ate there and it was great. Chain, but great staff.
I wish more Marriotts would have in-​room safes. This one doesn’t, but they’ll hook you up with a safety deposit box which is easy enough.
Location is perfect for short stays if you’re flying. It’s literally about five minutes drive from the airport — and there’s a free shuttle.
Oh and my favorite room feature: Blackout blinds. Not curtains, but actual blackout blinds. You can make it feel like midnight any time of the day.
Great stay for a great price.

It was a pretty ordinary Courtyard, the lobby was the nicest part. The rooms were good. Comfy bed. Free wifi. BUT we found dried up pee puddles, not spots, puddles all around the toilet ring AND at the base!!! Ewww. If I come to area I will probAbly stay somewhere else. $ 104 a night for 2 queen beds, enough for them to clean a toilet. Did I mention my husband owns a cleaning company?! Yeah, that’s totally unacceptable.

This hotel is fine. Nothing special. Until I realized we HAD A HOT TUB IN OUR ROOM! like, right next to the bed. It was VERY nice at the end of the day, I’ll tell you what.
The restaurant is ok, but again, nothing special. The whole place gets a rousing «serviceable» in my book.

The service in the restaurant was great! The food was good, but definitely overpriced.

Here’s the rundown on my stay:
–Really slow internet .23Mb/​s down (even though it’s free, it still sucks)

–no thermostat in room — just a some fan unit that required more patience than any business traveler has — choices ultimately were sauna or icebox
–staff service was great except when I called to the front desk which at one point rang 42 times (new record though)
I’d probably stay somewhere else if I came back to the area