NE Tailor

He’s the best tailor I’ve gone too and I’ve lived everywhere in the US. He’s very cheap extremely pleasant! I will keep going to this place as long as I’m residing in Minneapolis twin city area.

Gave this place a try about 6 months ago and never looked back.
I’ve been looking for my go-​to tailor in the Minneapolis area for quite some time, and have tried a ton of options: At other places, work was shoddy, alterations were overpriced, and the point people were rude.
Over the course of the 6 months, I’ve probably been in to NE Tailor 25 times for myself and clients.
Altug knows what he’s doing… and he’s going to tell it like it is… After reading reviews, I’m seeing some people unhappy with Altug’s communication style… get over it. His work is the best in the city, and his prices are amazing… not to mention, he works quick.

This place is great. I’ve had a few things altered here, and the quality is always outstanding. Prices are fair, and the owner is very friendly and helpful.

Amazing customer service. Professional work. Great prices. Super fast. I just moved from Indianapolis and had a great tailor back there, so I was hesitant to try someone new. I was happily surprised that I love this tailor more than my old one. So happy I found amazing talent here in Minneapolis. I will take all my alteration work here and recommend it to anyone in need.

I am very happy to have found this little shop! Altug, the owner, is very friendly and pleasant.
I came to get a strapless bridesmaid dress taken in and needed it in just 1 week. Other tailors had turned me down, but he said it would be no problem. When I came back it was still a tiny bit too big, and he quickly made more adjustments while I waited. The dress was perfect and I couldn’t be more pleased!
I absolutely recommend him to others :)

I normally don’t write reviews-​good or bad– but this one needs to be written. Pay attention to the other poor reviews even though the good ones overshadow them. Altug is too proud and it gets in the way of producing quality work and good customer service. He started off being nice and accommodating. He was timely with finishing my dress on time and he let me stop by mid-​week to double check my alteration measurements before he made the changes. I picked up the dress and there was some looseness in the shoulder, so he did a quick temporary fix so I could wear it that night. This was great. I asked to come back later to have a finished, permanent stitch and he insulted me by telling me I was too fussy and he walked away in a huff not wanting to deal with me. I changed out of the dress, and he calmed down by this point and went back to his nice ways. He said to take the dress and come back later so he could fix it b/​c «we’re not done with it.» I appreciated that he trusted me to come back without charging me.
I came back the next week. Upon inspection, the hemline unraveled and the inside fold was unevenly cut. He stitched the liner to the dress, but it required me to adjust it to have it lay flat so I wanted to ask him about it – part of the stitch also came undone.
He greeted me kindly but the minute I questioned the lining his demeanor changed again. I decided to let it go. I started to bring up the hemline because that truly needed to be restitched or it would continue to unravel. I barely showed him the hemline after mentioning it and he became visibly upset. He became dramatic and grabbed my dress out of my hands, went to his machine and stitched maybe only half of the hemline. He put it back in my hands in a huff, saying «There. There’s a double stitch.» During all of this I was telling him, «Sir, I am not trying to upset you. I’m being patient with you and I would like to show you what I am referring to so you understand.» He didn’t care. He wanted me out of there. He said he was very impatient with me. (Great acknowledgement…) He said that was the best job he could do and that he has been doing this for many years. He said why do you care about the inside hem when people only see the outside. He said I didn’t have to pay as if he was doing me a favor, but I left feeling very dissatisfied. He didn’t bother to fix the shoulder stitch like he said he would – he just really wanted me to leave.
I love supporting small businesses so this experience came as quite a shock. A business owner who insults me, treats me with disregard, does not care about the quality of his work, and does not finish the job is definitely NOT deserving of future business. Read the poor reviews. we all experienced the same change in demeanor and we all had reasonable expectations of the work we wanted him to do. Something is not right there.

While the service here was wonderful, I would say the quality of the work was so so. I brought my wedding dress is just to be hemmed and have a bustle put on. The cost was $ 150 and I had to go back a few times because the hem was totally uneven on the bottom. I had to get it fixed the day before my wedding which was super stressful, however I was able to do it before the shop was open. The bustle on my dress broke within a matter of hours after my ceremony so that was disappointing.
Ultimately, the customer service is fantastic and he wants to make sure that you’re happy. The quality of the work just didn’t seem like it was worth the money. No one would have noticed, but I could tell that the hem of my dress was uneven.

I had a wonderful experience using this tailor shop. The owner is very friendly, gave me a quote for my garments, gave ma day to pick up and had everything done on time the day it as scheduled to be complete. It is a very nice local business and the owner was super pleasant. I will definitely go back.

My husband dropped off a very expensive new pair of trousers for hemming and an expensive outerwear coat that needed a small repair. When he went to pick them up the owner insisted that he had already picked up the clothes, but he hadn’t. The clothes had to have been given to someone else OR they were stolen from the front room since that is where he hangs his clothes for pick-​up. Does that make sense? Someone can walk in and help themselves to whatever looks best. I’m so angry at this guy for letting this happen and for not accepting responsibility. If he doesn’t make this right I’ll be shouting it from the rooftops!

WOW, I don’t really know how to sum up my experience today. I believe in giving the whole story so this may be a bit long, but I believe it is only fair (if you want to skip ahead where things get ugly, read the 2^nd to last paragraph). Altug the owner was very nice when I first brought in my jacket for a sleeve tailoring. His price seemed fair for two sleeves, and I left feeling like a just met a very warm and generous person. I have 8 weddings to go to this year alone, so this seemed like a great thing at the time.
When I showed up next time to pick up my jacket, one sleeve was about ½−1 inch longer than the other – no problem, I’ll just have him alter it a bit and come back once more. He seemed very happy to do this and again, I left feeling like I had just found the nicest tailor in my area.
However, when I came back for the third time, I noticed that the pin he had placed for the second altering was still in the jacket, signaling to me he hadn’t actually worked on it, but either forgot or hoped that I would assume he did the job and not notice the lack of difference in length as I had before. I did again notice a difference though, and he was very happy to – in his mind maybe a third time – fix the jacket up. I mentioned this to my gf when I got home how he may not have worked on it, but it still didn’t bother me, because he still had such a warm nature about him.
Unfortunately, when I went in the last time, it was a much different situation than the previous ones. The pictures attached show the variance in work done by him. I’ll admit that the first sleeve is great! However the one that needed to be re-​done is sloppy at best (loose, uneven hems, bad ties, etc), showing little effort and either a lack of care or a rushed job. Not only this, when I showed it to him, he IMMEDIATELY GOT HEATED AND STARTED TO INSULT ME! «That is the best my machine can do», which is a lie, as I then asked how the other sleeve was so good, «you are just too picky, I don’t know what you want me to do?!». We have exchanged nothing but pleasantries up to this point, so I was stunned by what I was hearing: «women are not as picky as you!» — mind you a woman was in the store at the time, «you are a child, I can’t believe someone could be as rude as you have been», after several insults like this I told him off, he responded by insulting my family, how I was raised, and equating my maturity to that of a child. This is all because he was too proud to admit that his work was not good.
The poor girl who had to witness this was even called on by him to judge his work on the jacket – I showed it to her, although I’ll admit I feel bad for complying with Altug’s wish to put her in this unfortunate position, as she was dropping something off as well and would be at his mercy thereafter – and she admitted the work was «sloppy». She did say it under her breath, I’m sure terrified of this man who I can only describe as Bi-​polar in nature, given his range of extremely nice, to impatient, aggressive and insulting. I’ll make sure to tell the dozen or so people I know in the city who will be attending weddings this year and are probably going to be using a tailor at some point, to steer clear of this man and his volatile behavior towards clients.

Came in here based on the great Unilocal reviews and people are right. Altug is so kind and his tailoring is beautiful. No reason not to come here.

Altug is awesome! He has done quite a few suits for me and he is always a pleasure to work with. Super friendly and his work is great.

Altug has helped both me and my fiancé several times. Jackets, dresses, suits. He takes pride in his work and it shows.

I dropped a pair of suit pants off on a Saturday afternoon to have them taken in, and to have the zipper fixed. I was told by the tailor that because he was making preparations to leave town in a few days, it would take until Thursday afternoon for the work to be done. I don’t generally have much call for a tailor, so I have no idea if this is a normal timeframe for this sort of thing, but I did not need the pants until Friday for a job interview so I was fine with it. However, when I show up to the shop at 3:30 on Thursday afternoon, the tailor had already locked up and left town. Had I known the tailor was not planning on honoring the timeframe he had given me I would have taken my business elsewhere. Now I have to wear a pair of black dress pants with the suit and pray to God its close enough to the same color.

I have used this place before and been pleased, however, today was an awful experience! I dropped two pair of pants off last Saturday and returned today (the date on my ticket) 45 minutes before they closed and they weren’t ready. They are closed on Sundays and I can’t get there during the week so I need them today. He asked if I could wait 30 minutes. When I said I was irritated that they were supposed to be done, he freaked out, threw my pants at me and said «I am only one person, take your pants somewhere else». I told him to please keep them and I would wait. He responded «ok, but please don’t ever bring anything here again after this, I don’t need your attitude». Wow!

Had an authentic baseball jersey tailored. Excellent work, looks great, and can’t beat the price.

I’ve taken a lot of items here, from suits, to jeans, to taking in dress shirts. At first I was pleased, but the past few months, my experience changed drastically. I brought in a curtain to be shortened a few inches. A pretty simple task, but a horrible experience. When I dropped it off, he told me to come back in 10 days to pick it up. This was no big deal, since it was just a curtain.
But when I came to pick it up, it wasn’t done. This typically would not be a big deal, except it was the 3^rd time in a row that I’ve stopped in to pick up an order, and it was not done. So this time, the 3^rd time, I was a bit frustrated. But because the store was full with 5 or 6 customers, I wasn’t going to make a scene, so I turned around and walked out. That’s when it got ugly. He seemed to sense my frustration, and followed me out to the sidewalk in front of the store. He then started berating me and trying to embarrass me, telling me to never come back! Right in front of the other customers and some people on the street. I never said a single word inside the store, out of respect for his other customers! He asked if I wanted to take the curtain with me, and I said ‘no, I paid you for a service, just please get it done and I’ll come back before close and pick it up.‘
I came back right before he closed, and he simply handed me the curtain, telling me that he did NOTHING to the curtain, and to ‘take care.’ So to recap, he had the curtain for 10 days, yelled, ridiculed, and disrespected me in front of at least 7 people, and then didn’t do a single thing to my item! And to think, all I did was expect my item would be ready on the day he told me it would be.
Will never go back.

I want to like this place so much.
I just can’t recommend it.
Story:
I brought in three pairs of my wife’s jeans needed to alter from flare to straight leg, make two ties skinnier and tailor my stylish father’s 1970s suit to fit my frame. Not a huge order but a costly one, surprisingly to me, nearly hitting $ 200 for the total.
Visit 1
I gave instructions on the pants with a sample straight leg pair, left a sample tie to help guide and had the suit marked while wearing it.
Visit 2
After the given time had passed, nothing was done. He needed clarification on the pants since my wife called and said, not skinny, straight leg. I took the sample pair of jeans back.
Visit 3
The jeans are done, my wife picks them up. Suit and ties aren’t done.
Leave a voicemail making sure they’re done.
Visit 4
Pick up my suit and ties. The suit fits fantastic and the ties work for me.
Considering the slightly higher cost than many other tailors, I won’t be returning and it pains me to say so because Altug is such a nice guy. Maybe, just maybe, I might bring a suit back but really nothing else.

I really like Altug!
I brought my daughter there with 3 new pairs of pants needing alterations. We have the problem of trying to fit a growing young girl in clothing that looks nice and fits well. I read the good reviews on Unilocal and we headed off to NE Tailor.
The work was done well and on time, as promised. The price was reasonable. To top it all off, Altug is a SUPER nice guy. He even let us bring our puppy inside when he saw me walking her on the sidewalk. He said in his charming, Turkish accent, «We like puppees heere!» This also sparked a friendly conversation with some local customers.
Both times we were there, I watched Altug juggling multiple clients with all the skill of a maestro, keeping everyone happy. It’s a pleasure to watch someone who’s good at what they do.
Thank you! We’ll be back.
–Daddy Maxx Retro

this place has gotten mostly rave reviews, which is why I chose it, but I was left feeling so-​so. I had a dress that just needed to be let out a bit around the hips for a wedding in about 2 weeks — I took it in and Altug was very accommodating, went over a couple of options and said he’d have it ready in about 4 days.
I went back to try it on after option 1 (just letting out the seams as far as they would go) and was disappointed for a couple reasons: 1) when he let out the seams, instead of just letting them out where they needed to be let out, he let them out all the way from the waist seam down, which meant now the waist of my dress was loose and the whole fit was a bit straighter/​boxier than it had been 2) upon seeing the dress on, he didn’t offer to re-​adjust and was telling other customers he was about to leave for vacation and would not have anything ready for 2 weeks so I didn’t request he re-​adjust it again as I didn’t have 2 weeks to wait, and 3) my dress was not steamed or pressed, so the seam creases were visible and I had to press it at home.
So what I walked out with was a dress in need of steaming that didn’t fit all that much better than before and my pockets $ 20 lighter for something I could have done myself in the end. I could have easily let each straight seam out myself and I didn’t because I figured a tailor could do it with more precision, but that’s not what I ended up getting. Given I didn’t have time to go back over it and allow him to re-​fit another time, I don’t 100% blame Altug, but I did feel that what I was given even as a first pass was less than stellar and less than a finished product, so not overly impressed.