Hubert White

I have shopped here for many years. They are thoughtful, knowledgeable and have an impressive selection

Shoped here for 30 years. Great customer service and staff has always been exceptional. Chuck is the hippest 50 year old haberdasher /​consultant in town. Merchandise is always top notch and always fun to browse.

Thought I would try one more time. Last time I walked thru they all were watching baseball — this time I walked thru the store looked at shorts and 2 shirts and NO ONE even acknowledged me…

It honestly irritates me that I have to rate this store 1 star considering I’ve never even set foot on the premises.
Two weeks ago I sent an email to the address listed on their contact page requesting information on a Custom Tux for my fiancé and how to start the process. I received no response so I called yesterday afternoon and was transferred to the individual who could help handle my questions. This particular person was pleasant, went through options and basically gave me the lay of the land for expectations, timeline, ballpark cost etc. All of the info I needed to be super excited to work with them.
As I went back to my desk I let my fiancé know we would have a fun afternoon this weekend to shop for HIM for once and really splurge on his wedding tux. I was told I would be receiving an email with the appointment time (I had called specifically to ask if this was necessary or if we could just walk-​in. They let me know they preferred me to have an appointment so that someone could be dedicated to us from the get-​go which made total sense in my mind). This morning at 10am there was still no email and while it would not normally have been a huge deal considering the lack of follow-​up from my first time contacting them I was very frustrated.
AGAIN I called the store looking for information and was transferred to the same guy I spoke with yesterday. He let me know he got busy and that he had to double check some time slots with another person etc and was «just about» to fire off an email to me. To me, if you are one of the best in the Twin Cities then your Customer Service should back up that claim which would include sending an email when promised even if all it says is «I’m working on an appointment and will be back in touch tomorrow.»
At that point I’d had it. I let him know we would find another store to work with. It is just disappointing that they are considered a première Men’s Store in the Twin Cities and we have absolutely no desire to ever visit.
I have no doubt their clothes are beautiful, worth every penny and they probably treat you well when there but I just can’t run the risk with something as important as my husband-to-be’s Tuxedo.

Visiting from Philadelphia and happen to found this store. Great selection of clothes. ound a lot of things to buy.

For those that understand that there’s nothing more expensive than cheap clothes. Cheap clothes fall apart, become passé and they don’t fit. Hubert White sells clothes that are not cheap. Instead they sell quality professional clothes that will last in form and in terms of style. Not to mention their great service, fantastic tailoring and pretty good sales for those who have patience.
They offer validated parking under some circumstances. They aim to please. The sales team is knowledgeable and friendly, not stuffy at all.

A tuxedo is one of those things I’d always wanted but never really had a decent excuse to buy. Unless you’re a classical musician or some sort of gadabout constantly going to galas or opening night at the opera, there really isn’t much of a reason to own one. When I started to help plan my wedding, I saw perhaps my best opportunity and decided to go for it.
Being of fairly simple means, I bought a reasonably good tux from an online store. To get it fitted just right, I decided to get it tailored at Hubert White. The person who helped me, Paul, worked with care and skill. He did not work silently — he asked the sorts of questions that I was hoping he would ask. Would you like to show a little more cuff? How long of a break do you want on the pants? Do you want to take the jacket in on the sides for a fitted look or keep it a little more relaxed? He called himself a style consultant, not a tailor, and he was just that.
A small touch that I deeply appreciated is that both times I called them to ask about the tux, they would track down Paul and he would personally answer my question. Someone did not read a status update on my work order from their system. Someone went and found Paul, and with a warm «Hello, Nick!» Paul told me how things were going.
Altering the jacket and pants ran me about $ 150 — a notable sum, but worth every penny. The tux went from looking okay to fitting like a glove. If you find yourself at one of those moments in life where you want to look really and truly sharp, do yourself a favor and get yourself properly tailored over at Hubert White.