We had an issue with the delivery of our dining set and HOM came through and did a great job with the delivery and compensating us for our trouble.
Le Roy C.
Classificação do local: 1 Minneapolis, MN
My wife and I went to Hom to look for a new sofa. We where escorted to the top floor and the salesman watched us shop from about 25 – 30 feet away the entire time we were there. After not finding anything close to our needs, we said, «Thank you.» As we attempted to leave the salesman quickly closed the distance and scolded us for not asking questions and lectured about furniture buying basics. Over our 21 years of sofa buying, this was the most hostile furniture store we’ve ever experienced. The store was busy and no other customers had the same level of monitoring(they all were allowed to browse freely). We had been shopping all morning, and it was a jarring contrast to all of the other stores. We appeared to be the only people of color in the store – I’m not sure that was a factor.